INTRODUCTION Over the past decade‚ increasing attention has been given to how workers express emotions in a variety of work settings. An under researched‚ aspect of the literature on emotions in organizational life concerns employers attempts to control and direct how employees display emotions to customers. Emotions are a double-edged sword at work. Emotions are ancient mechanisms that mobilize us to deal quickly with important interpersonal encounters. They have both a primal aspect and a motivational
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Developing Emotional Intelligence: 5 traits • Self-awareness- recognizing your full range of emotions and knowing your strength and limitations. • Self-regulation- responding skillfully to strong emotions practicing honesty and integrity‚ and staying open to new ideas. • Motivation- Persisting to achieve goals and meet standards of excellence. • Empathy- sensing other people’s emotions and taking an active interest in their concerns. • Skill in relationships- Listening fully‚ speaking persuasively
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In my emotional intelligence test there were four sections. The sections were self-awareness‚ self-management‚ social awareness‚ and relationship management. The areas listed are crucial to success in all areas of out lives. The areas that I did poorly in I need to make improvements‚ as quickly as I possibly can. Other areas that I scored well in I could also look for ways to become better. In the self-awareness section I came in a little short with a quite low five. (2013. http://www.maetrix
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PERSONAL COMPETENCE SELF-AWARENESS 1. Emotional Awareness-- People with this competence: Know which emotions they are feeling and why Realize the links between their feelings and what they think and say Recognize how their feelings affect their performance Have a guiding awareness of their values and goals 2. Accurate Self-Assessment -- People with this competence: Are aware of their strengths and weaknesses Reflective‚ learning from experience Open to candid feedback‚ new perspectives
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Alcoholism: Genetic or Learned Behavior? First‚ before I could answer this question‚ I had to do a little research. Alcohol addiction is a physical dependence on alcohol which occurs gradually. Over time‚ drink too much alcohol changed the balance of chemicals in your brain associated with the pleasure aspects of drinking alcohol. Excessive‚ long-term drinking can affect the balance of these chemicals‚ causing your body to crave alcohol to restore good feelings or to avoid negative feelings
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Emotions Emotional Intelligence in the Workplace Huda Abdalla Ibrahim 200901530 PSY 212 - 501 Zayed University Mercedes Sheen December 13‚ 2012 Fall Semester 2012 Word count: 1‚553 Table of Contents 1.0 Introduction ................................................................................................................ 3 2.0 Research Methodology …………………………………………………………… 8 3.0 Results ………………..…………………………………………………………… 9 4.0 Conclusion ………………………………………………………………………
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Challenges in Maintaining System Reliability in Electrical Systems Reliability of Supply As a result of reforms in the power sector many new Distribution Companies have started their operations. Apart from improving financial viability‚ reduction of T&D losses the distribution reforms have been identified as a key area in terms for fulfilling consumers‘ expectations in terms of service delivery in the area of Reliability and Quality of power supply. Reliability and Quality of power supply were
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Lesson Plan in Emotional Intelligence I. Objectives: At the end of the session‚ the student should be able to: a.acquire knowledge about Emotional Intelligence; b.to manages their Emotional Intelligence in different situation; c.apply the principles on how to manage and understand Emotional Intelligence. II. Subject Matter: a. Topic: EI Topics We Usually Don’t Understand Sub-topics: 1. What is Emotional Intelligence? 2. The Four Branches of Emotional Intelligence 3. What everyone
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small bits and pieces‚ examine each part and relate to the concept of emotional intelligence and its dimensions and competencies. In the process of doing so‚ there will be many questions to answer in order to determine which are the causes and what they affect. Find out the correlations between the incidents and their impact on the leader’s life. How did these incidents shape his/her personality‚ characteristics and emotional competencies? How did the leader survive those incidents? What competencies
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Emotional Intelligence—Why is it Important? IQ used to be talked about frequently‚ which refers to intelligence quotient. Gradually‚ I find that whether I could get along well with my classmates‚ whether I could keep calm and restraint when treated unfairly or whether I could control my bad emotions without hurting others’ feelings‚ all of which have nothing to do with how difficult math problems I’m able to solve or how big educational results I can achieve. Although I start to quest the secrets
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