reason through a given problem/scenario; the ability to apply knowledge to one’s current situations. It involves primarily the neo cortex or top portion of the brain. What is EQ?? A measure of one’s emotional intelligence‚ as defined by the ability to use both emotional and cognitive thought. Emotional intelligence skills include but are not limited to empathy‚ intuition‚ creativity‚ flexibility‚ resilience‚ stress management‚ leadership‚ integrity‚ authenticity‚ intrapersonal skills and interpersonal
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The Power Of Emotional Branding Scope – This paper attempts to define emotional branding & techniques used to achieve the same “People spend money when and where they feel good” – Walt Disney The word brand is derived from Old English meaning “burning stick” (and ultimately from the Indo-European word meaning “to be hot”). Livestock branding was used by the ancient Egyptians as early as 2700 BC as a theft deterrent‚ as stolen animals could then be readily identifiable. A Brand is something
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fundamental link between emotion and cognition in his book Emotional Intelligence (1996‚ page. 44). He suggested that the emotional mind is associative‚ that it takes elements which help symbolise a reality‚ we know these as similes and metaphors. Emotions are triggered by perceptions and our senses. For instance
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only by accent‚ which did not matter‚ but by fat‚ and ass-mar‚ and specs‚ and a certain disinclination for manual labour." (Golding 68) The character Piggy in William Golding’s novel Lord of the Flies serves as the intellectual balance to the emotional leaders of a group of shipwrecked British boys. Ironically‚ their new society values physical qualities over intellectual attributes whereas it is the rational actions that will lead to their survival. Piggy’s actions and the reactions from his fellow
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in the workplace. It uncovers the factors that lead to poor management of emotions‚ why the strategic use of emotions in the workplace can be a powerful tool for employees‚ and offers suggestions on methodologies that companies can change their emotional climate. It will also discuss the advantages and disadvantages of using emotion as a management style. Overall‚ this brief summation will outline and cover emotions at work and how they affect us. A variety of resources were used for this analysis
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Business Communication Quarterly http://bcq.sagepub.com/ Intercultural Communication Apprehension and Emotional Intelligence in Higher Education: Preparing Business Students for Career Success Lisa T. Fall‚ Stephanie Kelly‚ Patrick MacDonald‚ Charles Primm and Whitney Holmes Business Communication Quarterly 2013 76: 412 originally published online 18 September 2013 DOI: 10.1177/1080569913501861 The online version of this article can be found at: http://bcq.sagepub.com/content/76/4/412
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practicality. The third part talks that the important for managers to notice not only self emotional intelligence domains but also group’s emotional intelligence competency. The last part indicates‚ my interesting part‚ to develop and sustain emotional intelligence value and culture in organization environment. Brief Summary This book talked about‚ for both the individual and entire team‚ abilities of emotional intelligence offered the essential competencies for resonant leadership‚ and how to make
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but first she must develop her own emotional intelligence. Once she has mastered her own emotional intelligence‚ she will be able to use her power to influence others. To become an effective supervisor‚ Kate should develop her own emotional intelligence. The key for developing her emotional intelligence is to strive for competency in: self-awareness‚ self-control‚ motivation‚ empathy‚ and social skills. Self-awareness is the core of social and emotional intelligence and during this process
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Introduction Emotional labour is the act of expressing organizationally required emotions during interactions with others at work (Buchanan & Huczynski‚ 2010). Emotions are not simply for pleasure of people involved but they have an exchange value which is linked to profit. It also requires coordination of mind and feeling. The emotional style of offering a service has not only become part of the service itself (Hochschild‚ 2003)‚ but increasingly is now often more important than the service
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Competencies Scores ( LCPA) Total Competency Analysis Maximum Potential Score (MPS) My Score My % A. Managerial Competences 25 25 50% B. Entrepreneurial Leadership Competences 25 25 62.5% C. Intellectual Competences 12 12 40% D. Socio-Emotional Competences 39 39 78% E. Inter-personal Competences 27 27 54% F. Job Competencies 10 10 100% G. Technical Know-How 17 17 85% Table 1.1 A. The scores from the Leadership Competences Potential Assessment (LCPA) score sheet
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