The impact of Emotional Intelligence on management performance Ioannis D. Christopoulos Course of Study: Master in Management Year 1st (weekend course) IST STUDIES UNIVERSITY OF HERTFORDSHIRE Assignment submitted for the module “Managing Self and Others” Module Leader: Ms. Vhyna Ortega and Dr. Theodora Asimakou 06 May 2009 IST Studies-University of Hertfordshire 72 Pireos St. GR-183 46 Athens
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INDIVIDUAL PROJECT Identify and briefly present an emerging/contemporary trend. Discuss how the areas/issues raised could materialize in the development of a new (Communication) theory. Develop your own communication theory that could better explain the situation presented. Critique the Communication Theory you have developed. Presented to: Sr. A. L. Lando‚ Ph. D Daystar University Presented by: Natasha W. Gatabaki (11-1038) In partial fulfilment of COM 621: Communication Theories
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Emotional Intelligence Paper In today’s world‚ there is so much going on around us that we do not get enough time to think about what we are actually doing. Everything just seems to fly by us and if we look back to re-think and analyze we are sure to fall behind. Emotional Intelligence is a part of us which allows us to make decisions based on our emotions. It’s the part of us which we don’t always have time to bring out. However‚ if we practice to put it to use‚ it can help us make better decisions
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Emotional Affair: It is Just as Bad When most people think of infidelity‚ typically a physical affair is the only type that comes to mind. Emotional cheating is nowhere near as prominent a thought as physical‚ but it is just as bad. “When we think “affair‚” we think sex. Sex outside marriage can be a knife through a spouse’s heart. But an emotional affair can be just as dangerous to a marriage‚ and often a more complicated situation to remedy.” (Neuman. 26.) So it is not very shocking that most
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Discovering Emotional Labour Emotional work is the control of a person’s feeling in order to display the appropriate emotions to others in different situations (Hochschild‚ 1983: Pg.7). In other words‚ a person has to put aside his or her own feelings and shows the right emotions in the right place at the right time. This concept can be applied to many aspects of our daily life and when used in terms of it being sold for a wage‚ Hochschild (1983) define it as emotional labour. By focusing on the
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Emotional intelligence (EI) refers to the ability to identify‚ control and assess emotions. It is a critical tool needed for communication with union and management team members. The ability to be able to identify and control not only your own emotions with team members but also being able to assess and identify and correctly respond to others emotions is one of the key factors in labor negotiations. There are five major categories of emotional intelligence skills that people should be keenly
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Cognitive intelligence and emotional intelligence have both been widely examined with regard to their effect on individual workplace abilities. A critical comparison of the two concepts will be the basis of this essay. Some theorists have hypothesised that the ease with which an employee can process information and work towards solutions (our cognitive intelligence) is the key aspect in our ability to contribute to the workplace‚ particularly in more complex environments (Viswesvaran & Ones‚ 2002)
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http://holistic-personal-development.com/2007/04/19/the-impact-of-social-intelligence/ Cavelzani‚ A.‚ Esposito‚ M.‚ & Villamira‚ M. (2009). Emotional Intelligence and Hotel Business. Retrieved 2 August 2009‚ from http://www.prasena.com/public/cybrainology/drmesposito/EIhotelsample.pdf Cherniss‚ C. (2000‚ April 15). Emotional Intelligence: What it is and why it matters. Consortium for Research on Emotional Intelligence in Organisations ‚ 1-14. Goleman‚ D. (2006). What is Social Intelligence. Greater Good ‚ 44. Reece
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Emotional intelligence (EQ) is the ability to control social emotions in order to create a better and pleasant work environment. Goleman explains the importance of the five key skills: self-awareness‚ self-regulation‚ motivation‚ empathy and social skill. Goleman emphasizes that emotional intelligence can be learned and increased‚ in contrast to Intelligent Quotient (IQ) where those figures almost remain unchanged. I agree with the author’s concept‚ understanding the importance that EQ should not
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Self-Assessment 4-2: Emotional Intelligence Mark Orvidas Walden University Introduction I have to say that getting back to considering emotional intelligence has been a bit of a walk down memory lane. When I was working for J&J‚ I was invited to attend a leadership workshop on emotional intelligence. As you might imagine‚ and probably have experienced‚ there were many individual and group exercises. I particularly remember a talk given by Daniel Goleman‚ he stresses
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