4) Ans.As stated in the case the motto of the founder of the Rent-a car enterprise Jack Taylor was ’Take care of your customers and employees first‚ and profit will take care of itself.’ The concept of ESQi or the Enterprise Service Quality index model was also based on this core concept.According to this concept survey is conducted to find out two basic objectives‚ “what makes customers loyal‚and who are the loyal customers of the company”. Enterprise targeted customers who were highly satisfied
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ILLEGAL DOWNLOADING AND ITS EFFECT ON THE ENTERTAINMENT INDUSTRY The act of illegal downloading and its effect on the entertainment industry is an argument that has provoked many different reactions and opinions from many people in many different industries around the globe. In this essay the author will examine the different aspects to this argument‚ both positive and negative‚ and also share their own opinions and experiences. However‚ the main focus of the essay is on the side of the file sharer
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Industry in the 1800s boomed with new inventions and innovations like smelting‚ the Bessemer process‚ increased use of machinery‚ electricity‚ the telephone‚ and new modes of transportation. All these factors helped improve the life of Americans and the profitability of businesses. Unions were being formed to help improve the work life of employees. Strikes and riots‚ like the Haymarket riot and Pullman strike‚ protested the unfair work environments set upon them by the companies. The industrial
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Time Indian Insurance Sector Innovate Now Or Stagnate fasfdor December 2011 www.deloitte.com/in Contents Indian Insurance sector poised for its next stage of growth The puzzle of untapped potential Redefining Customer Value Proposition Improving Operational Performance Key challenges in leveraging Innovation Improving the Innovation Quotient Conclusion Contacts 1 2 3 6 7 8 12 13 Indian Insurance sector poised for its next stage of growth The insurance sector in India has grown at
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release neutrons. b. absorb neutrons. c. reflect neutrons. d. slow down neutrons. e. accelerate neutrons. ____ 6. Natural gas from wells consists of 50% to 90% a. methane. b. ethane. c. propane. d. butane. e. ethanol. ____ 7. ____ is the dirtiest fossil fuel to burn. a. Oil b. Natural gas c. Coal d. Wood e. Biomass ____ 8. Crude oil components are separated by a. gravity. b. distillation. c. pressure. d. filtration. e. combustion. ____ 9. Compared
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Abstract The purpose of this paper is to reflect on Sandra Steingraber ’s book‚ Living Downstream: An Ecologist Looks at Cancer and the Environment. I will examine Sandra Steingraber ’s compilation of scientific studies that link environmental pollution‚ contamination and toxicity to various types of cancers in humans and in animals as well. I will also discuss my personal opinion of the book‚ how my thinking and perspective has changed as a result of this book‚ and the importance and value of
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petroleum industry has evolved over the years to become a gigantic industry. Personnel in the areas of sciences & applied sciences are required: • Petroleum engineers • Mechanical engineers • Chemical engineers • Electrical engineers • Computer scientists • Physicists • Chemists • Marine biologists & • Geologists engineers • Others There 2 broad classifications of global petroleum industry: • National Oil Companies (NOC) • International Oil Companies
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contribute to the high demand of the wool industry. Much of Australia ’s wool has been exported to other countries such as China‚ Italy‚ Taiwan‚ Republic of Korea and France. However‚ Australia ’s wool production has been decreasing for the last 10 years and the demand has been declining because of the other‚ easier to manage‚ synthetic fibers and materials that have been introduced to the market. This following report is regarding the changes and effects the wool industry had on Australia in the 19th century
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Overview The Bhopal disaster‚ also referred to as the Bhopal gas tragedy‚ was a gas leak incident in India‚ considered the world’s worst industrial disaster.It occurred on the night of 2–3 December 1984 at the Union Carbide India Limited (UCIL) pesticide plant in Bhopal‚ Madhya Pradesh. Over 500‚000 people were exposed to methyl isocyanate gas and other chemicals. The toxic substance made its way in and around the shantytowns located near the plant.Estimates vary on the death toll. The official
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• Natural gas is an odorless‚ colorless‚ flammable gas. It is non-toxic and lighter than air. • The gas chiefly consists of methane (CH4)‚ but also contains other hydrocarbons such as ethane‚ butane‚ propane and naphtha. Oil and gas deposits in the North Sea were formed millions of years ago through the decomposition and transformation of organic matter (plant and animal remains). In its primary form‚ natural gas can be used for residential heating and cooking‚ for industrial purposes
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