EASYJET “To have happy customers a firm ha sto create expectations and meet them.” Starting from this awareness‚ easyjet become one of Europe’s first low cost airlines by adopting : Efficiency-driven operational model ( tutto quello che c e scritto sotto) Maintaining high customer satisfaction ( low prices and high quality can be pursued together) Creating brand awareness ( 10% of Easyjet revenue were spent in advertising) Creating a corporate culture implementing educating programs.Stelios
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the Kiwi airline came in No. 2. And while readers didn’t specifically rank in-flight entertainment‚ ANZ’s fresh‚ amusing spin on the standard safety video surely gave passengers a memorable impression of the airline. The factors our readers did vote on‚ across 76 global airlines: cabin comfort‚ in-flight service‚ customer service‚ value‚ and food. No one was surprised to see Singapore Airlines topping the list; it has been the No. 1 airline for the past 17 years. And Singapore Airlines must be
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CONTENTS PAGE 1. – Introduction_________________________p. 3 2. – Application__________________________p. 4 2.1. - Easy Jet profile__________________p. 4 2.2. - PESTEL Analysis__________________p. 4 2.3. - Porters Five Forces________________p. 5 2.4. – SWOT__________________________p. 7 3.0. - The Challenge_______________________p. 7 4.0. – Recommendation____________________p. 8 5.0. – References_________________________p. 8 1. - INTRODUCTION According to Boddy
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organisation easyJet. Secondly the essay will explain about how easyJet uses its operation strategies and its competitive priorities. Finally the essay will discuss the most important operation decision and explain it further in detail. easyJet is a well known low-cost airline which operates in several European countries and has been founded by serial entrepreneur Sir Stelios Haji-Ioannou in 1995. easyJet undertook intensive research of a United States owned low-cost airline ‘Southwest Airline’. Most of
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report is based on EasyJet founded in 1995 by Stelios Haji-Ioannou. One of the largest airlines in the United Kingdom and Europe’s leading airline operating on over 600 routes across more than 32 counties. The company offer a number of services from package holidays to car hires bookable via the easyjet.com website‚ the 3rd most searched for airline on a global scale (Google Analytics). With number 1 and 2 market share positions in key airports across Europe‚ this year EasyJet have been voted one
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IntroductionThis report has been written in order to provide an environmental and competitive analysis of the low-cost airline industry sector from the position of Easyjet. It will give a brief history into Easyjet and the low-cost airline industry. It will analyse the internal strengths and weaknesses as well as the external threats and opportunities. Competitors will be analysed through the use of porters 5 forces model. Recommendations will be made for easyJet’s marketing strategies for the next
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My favourite place Everyone has their own one special place‚ a place where you can be you‚ where you can find peace and harmony. A place where you feel happy and comfortable being there. For some it’s a quiet place‚ for others it might be a hustling‚ bustling‚ full of people and movement place. But all of these places have one thing in common‚ they are places where you’d run to in times of both joy and misery. As for me‚ my favourite place is where I feel most comfortable and relaxed in‚ and
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2.1 Strategy EasyJet has adopted its business model from Southwest Airlines from the United states. It is adapted to the European market trough further cost-cutting measures. Important points in this business model are high aircraft utilization‚ short times on airport‚ charging for not needed extras and put much efforts in keeping the operating costs low. The key words in the strategy of Easy jet are “low price and no frill” based on Porter’s generic strategies (2.1.1) (appendix XX). This states
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Airline Assignment Table of Contents 1 Brief history of Easyjet 3 2 Brief history of KLM 3 3 Marketing Mix (7P’s) 4 3.1 Price 4 3.1.1 Price List 4 3.1.2 Allowances 4 3.1.3 Discounts 4 3.1.4 Payment period 5 3.1.5 Credit terms 5 3.2 Product and services 6 3.3 Promotion 7 3.4 Place 8 3.5 Process 9 3.5.1 Check-in 9 3.5.2 Boarding the plane 10 3.5.3 Customer support service 10 3.6 Physical evidence 11 3.7 People 11 3.7.1 Management 11 3.7.2 Managing
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_______________________________________________________________ 28 October 2014 ProQuest Table of contents 1. Southwest Airlines Renovates Benefits System........................................................................................... 1 28 October 2014 ii ProQuest Document 1 of 1 Southwest Airlines Renovates Benefits System Author: Hitchcock‚ Joy E ProQuest document link Abstract: When Southwest Airlines was founded in 1971‚ company executives decided it had to be different if they wanted to set it apart
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