Case Study 4: Dunkin’ Donuts: Betting Dollars on Donuts Dunkin’ Donuts has a history of offering simple and straightforward morning snacks which has given it its competitive advantage. They are one of the world’s largest Coffee and baked goods chain. Dunkin Donuts is working to grow in all directions. They now have almost 6‚400 outlets‚ with most of them being in the northwest‚ they are looking to pop up on every corner throughout the rest of the country. The shops are not only found in the
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Dunkin Donuts SWOT Analysis STRENGTHS Dunkin’ Donuts is known for the large variety of doughnuts‚ flavors and other baked items. The strengths in inner matter of the product availability is the products of the company are available at more than 6‚590 outlets and franchises in more than 4‚815 alone in the Donuts has established a good reputation over the last five decades for brewing high quality United States of America. The Dunkin’ Donuts has expanded its operations in many countries of the world
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she was carrying a box of Dunkin’ Donuts. I inquired why she was carrying a box of donuts across the country and her reply was that they were for her young daughter. Her daughter had liked the Easter themed donut pictures she had sent via her smartphone‚ and in addition to that‚ the donuts were not available in Seattle‚ Washington. As my mind was already in the marketing management mode‚ this verbal exchange made me wonder what Dunkin’
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Date: 02/06/10 Company Overview: Dunkin’ Donuts claims to be the world’s largest coffee and baked goods chain‚ serving 2.7 million customers per day at approximately 8‚800 stores in 31 countries which include approximately 6‚400 Dunkin’ Donuts locations throughout the USA. This figure compares with the 15‚011 stores of coffee chain Starbucks‚ whose baked goods are usually prepared out of shop. Most Dunkin’ Donuts stores are franchises. There are no Dunkin’ Donuts stores anywhere in the state of California
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Marketing – Dunkin Donuts Situation Analysis • Company Dunkin’ Donuts is a doughnut franchise owned by a parent company‚ Dunkin’ Brands. Dunkin’ Donuts was founded in Quincy‚ Massachusetts by Bill Rosenberg in 1950. Dunkin’ Donuts has since been a staple of the snack food sector in the New England geographic market. Dunkin’ Donuts boasts quality doughnuts and pastries‚ as well as a delicious line of coffee and espresso blends. Today Dunkin’ Donuts dominates the snack food sector and is increasingly
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Strategic Positioning of Dunkin’ Donuts February 18‚ 2008 Introduction: In the competitive world of the coffee industry‚ or any industry for that matter‚ it is essential for companies to have a clear understanding of what they do best‚ and where they can be the best. Dunkin’ Donuts is well known by generations and loved by a growing number of customers around the world. It was first established in 1950‚ in Quincy‚ Massachusetts‚ by William Rosenberg. Back then‚ William had a
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The role and meaning of Dunkin’ Donuts in New England eclipses its local origin story. After successfully operating the Industrial Luncheon Service‚ serving factory workers during World War II from mobile carts‚ William Rosenberg opened the first Dunkin’ Donuts store ten miles outside Boston in Quincy‚ Massachusetts in 1950 (Rosenberg & Keener 2001). [If you’re not from New England‚ you might be as surprised as I was that this town is pronounced Quin-zzee.] Dunkin’ Donuts’ origin story is also relevant
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the coffee industry — and any industry for that matter — it’s crucial for companies to have a clear understanding of what they do best‚ and where they can be the best. Dunkin’ Donuts has defined its strategic heartbeat as the everyday‚ easy coffee stop that inspires rituals that revive. In other words‚ Dunkin’ Donuts provides food and drink that’s fast‚ fresh‚ and affordable — for busy people‚ leading busy lives. These days there is an incredible interest across the country in premium coffee. The
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DUNKIN’ DONUTS FOUNDED: In 1950‚ Bill Rosenberg opened the first Dunkin’ Donuts shop in Quincy‚ Massachusetts. Dunkin’ Donuts licensed the first of many franchises in 1955. Dunkin’ Donuts is the world’s leading baked goods and coffee chain‚ serving more than 3 million customers per day. Dunkin’ Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels‚ breakfast sandwiches and other baked goods. A simple philosophy‚ "Make and serve the freshest‚ most
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How does Dunkin’ Donuts build long-term customer relationships? To build strong‚ profitable‚ long-term customer relationships‚ Dunkin’s Donuts has developed marketing strategies and plans. The firm must determine how to best create value for its chosen target market. So‚ the firm should connect with his customers to establish and strengthen customer relationships. • Target Market: International coffee and donut retailer • Positioning: Dunkin’ Donuts serves its donuts or coffee for customers
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