TMM Case Analysis By Taylor Abrams OPS-660 OPERATIONS‚ LOGISTICS AND PRODUCTION Dr. Frederick Chen As Doug Friesen‚ what would you do to address the seat problem? Where would you focus your attention and solution efforts? There are many possibly issues and variables that could be causing the seat problem. As Doug Friesen I would first try to establish what the problem is and where it is coming from. Is it a procedural problem on the line‚ is it an engineering problem in relation
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1. As Doug Friesen‚ what would you do to address the seat problem? Where would you focus your attention and solution efforts? What options exist that you would recommend? Why? Based on recent quality data findings and a production floor inspection by top management‚ the rear seat issue has been isolated to the plastic hook‚ which is brittle and at times cracks during installation. The Camry’s seats and hook component parts are single sourced from the KFS Company‚ headquartered nearby TMM’s
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Motor Write a brief (3-5 pages) report to discuss the followings. 1. As Doug Friesen‚ what would you do to address the seat problem? Where would you focus your attention and solution efforts? 2. What options exist? What would you recommend? Why? 3. Where‚ if at all‚ does the current routine for handling defective seats deviate from the principles of the Toyota Production System? 4. What is the real problem facing Doug
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1. As Doug Friesen‚ what would you do to address the seat problem? Where would you focus your attention and solution efforts? Why? The two major causes of seat defects originate with KFS‚ relating to material flaws and missing parts. The seat bolster issue is a distant third. As KFS is the responsible party the situation needs to be addressed at their site. Using the traditional TMC first principle of ‘let’s go see it’ and then converge on the Five Why’s‚ Doug should visit KFS and inspect the
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Toyota Motor Manufacturing – Assignment #6 Mgmt 660 - Professor Suresh Chand Date: September 18‚ 2010 Toyota Assignment #6 (1) As Doug Friesen‚ what would you do to address the seat problem? Where would you focus your attention and solution efforts? What options exist? What would you recommend? Why? The first thing that should be addressed is finding what the actual reason for the problem is. In looking at the defect data from Exhibit 8‚ it identifies 5 seat defects that constitute
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Toyota Motor Manufacturing‚ USA‚ Inc Case Analysis * Main and sub ideas of the case. The main topic of the case was the problems caused by defective or damaged seats. TMM USA’s seat problem was threefold. The first was the actual defects with the hooks and the damaged caused by cross threading by employees when installing the seats. This problem led to the second problem‚ which was the departure from the Toyota Production System (TPS) when dealing with the seat problem. Rather than fix the problem
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Toyota Motor Manufacturing USA‚ Inc. (TMM) encountered product proliferation problems with defective seats due mainly to the company’s deviation from its normal production plan and lack of a recovery system. In April 1992‚ TMM’s run ratio dropped from 95% to 85%‚ meaning that 45 less cars were being produced per shift‚ which in turn translated into overtime for the workers. As a result‚ too many cars needed off-line operations of one type or another before they could go on to shipping. The main source
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build up of cars with seat . required to maintain production numbers. Ø What is the real problem facing Doug Friesen? The real problem facing Mr. Friesen is the fact that cars with seat problems are sitting in the overflow lot way too long‚ which means that the run ratio had dropped from 95% to 85%. Thus there appears to be a problem with the handling of cars through the off-line process. Mr. Friesen needs to determine whether the cause of increase in the number of cars sitting in the overflow lot is
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defective automobiles in the overflow lot for multiple days. If this problem isn’t fixed quickly‚ an increased amount of waste will continue to be incurred and customer value will be threatened. Analysis: Friesen is truly struggling to find a way to “have his cake and eat it too”. Friesen is passionate about TPS ways of achieving lean manufacturing by staying focused on achieving cost reduction by thoroughly eliminating waste. He knows that just in time (JIT) production is implemented to insure
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In order to produce world-class‚ quality automobiles at competitive price levels‚ Toyota has developed an integrated approach to production which manages equipment‚ materials‚ and people in the most efficient manner while ensuring a healthy and safe work environment (Toyota web page). The Toyota Production System is built on two main principles: Just-In-Time" production (the manufacturing and conveyance of only “what is needed‚ when it is needed‚ and in the amount needed)‚ and "Jidoka." (to the
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