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    Industrial Relations

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    management and the entire city of Pune were engulfed by this storm. Some attributed the cause to workers’ leaders like Rajan Nair‚ others to Telco officials like Mehrunkar. The genesis of the phenomena however lay in the history of industrial relations in Telco over nearly fifteen years. Pune was one of the first industrial centres to be established pursuant to the policy of geographic relocation of industries away from established industrial centres in the early sixties. During the sixties

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    Industrial Relations

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    INDUSTRIAL RELATIONS PERSPECTIVES UNITARY THEORY Workplace “has one source of authority and one source of loyalty” (Fox 1996: p. 3) - Dunlop (1958) argues that in a unitary theory‚ work organizations are integrated institutions with workers and management working in harmony. - Thus no conflict thesis is a dubious integration. It thrives on assumptions that all workers identify not only with the aims of the enterprise but also with the operating methods (Seifert 1992)

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    EMPLOYEE RELATIONS

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    EMPLOYEE RELATIONS Employee relations in hotels and catering is about the management of employment and work relationships between managers and workers and‚ sometimes‚ customers. The employee relations can be briefly divided in some “factors” i.e.: Unionisation Structure Culture Collective bargaining Negotiation Consultation Conflict Management Empowerment Grievance & disciplinary 1.1. Unionisation All employees‚ in every kind of business‚ are united by “unionisations”‚ which are employees’ organisations

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    International Relations

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    human race. The act of conducting negotiations between two persons‚ or two nations at a large scope is essential to the upkeep of international affairs. Among the many functions of diplomacy‚ some include preventing war and violence‚ and fortifying relations between two nations. Diplomacy is most importantly used to complete a specific agenda. Therefore without diplomacy‚ much of the world’s affairs would be abolished‚ international organizations would not exist‚ and above all the world would be at a

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    customer relation

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    220-230 227 Bunthuwun‚ L.‚ Sirion‚ C.‚ Howard‚ C. (2011)‚ Effective Customer relationship management of health care: A study of the perceptions of service quality‚ cooperate image‚ satisfaction‚ and loyalty of Chang‚ W.‚ Park‚ E.J.‚ Chaiy‚ S. (2010)‚ How does CRM technology transform into organizational performance? A mediating role of marketing capability Cizmar‚ S.‚ Weber‚ S. (2000)‚ Marketing effectiveness of the hotel industry in Croatia. International Journal of Hospitality Management‚ 19(3)‚ 227-240

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    Ethical Dilemma Derrick SUNY Empire State College Patient confidentiality has become an integral aspect of healthcare ethical standards since the HIPPA law came into being. (Erikson 2005). According to the American Nurses Association (ANA) code of ethics “the nurse has a duty to maintain confidentiality of all patient information” (Nursingworld‚ 2005). When a patient’s confidentiality is violated‚ his/ her wellbeing is negatively impacted. Patient confidentiality encompasses

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    Police Ethical Dilemmas

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    Looking back on my eleven years of being a Memphis police officer‚ there has been several times in which I have been faced with an ethical dilemma. A police officer can encounter these types dilemmas on a daily basis. I remember one of the first ethical issues I faced‚ was during my probationary phase. We had been dispatched to a one car accident. The dispatcher advised the complaint was a motorist who observed a vehicle severe off the road hit a guardrail and split a pole. My partner who had relinquished

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    Labour Relation

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    they have to be successful. The vast majority of the employees in the company are women who have been in Canada for less than five years. Case Scenario Written by Charles Purchase‚ Seneca College 1. What major events in Canada’s labour relations history got Phil to the point in which he could lawfully organize a union‚ have it certified‚ and negotiate a collective agreement with the company? (10 marks) 2. What strategies can Phil use to increase his chances of success in organizing a

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    custodial concerns. As a consequence‚ mental health professionals who work in corrections have experienced unique ethical and professional conflicts. Standards were developed to address the conflicts and provide guidelines for professional conduct‚ but dilemmas continue to

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    Omelas Moral Dilemma

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    Omelas Moral Dilemma In "The Ones Who Walk Away from Omelas" Ursula LeGuin is raising the moral dilemma of justice vs. happiness. The happiness of the citizens in Omelas depends on the suffering of a child locked in a closet. She briefly describes the contrast between the child’s situation and the citizens’ position‚ portraying a moral dilemma‚ which is when you have to choose to do one of two equally unpleasant things. LeGuin portrays an ideal life “boats in the harbor sparkled with flags

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