SHC 32 2.1 - Explain the importance of reflective practice in continuously improving the quality of the service provided. Reflective practice is the process that enables individuals to achieve better understanding of themselves‚ their understanding‚ their skills‚ competencies and their workplace practices in general. Reflective practice allows us to reflect on our actions and experiences so that we can learn from them and adapt our behaviour accordingly. Reflective practice can be uncomfortable
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SHC 31 1.1 People communicate in order to give and receive information and instructions. Communication helps to establish and maintain relationships with others. People communicate to socialise with others‚ to share opinions‚ knowledge‚ feelings‚ emotions‚ to give encouragement and to show others that they are valued. People communicate to express their needs and to help others. 1.2 In order to work effectively with children‚ young people and their families‚ and so that we can plan for and
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Candidate Name: Andy Reed OCR No: Location: College Assessment method key: PD =professional discussion‚ EPA = examination of project or assignment‚ EP = examination of product‚ QC = questioning of candidate‚ O =observation of candidate‚ EWA = examination of written answers to questions‚ RPL = recognition of prior learning‚ EPS = examination of personal statement‚ ECH = examination of case history‚ EWT = examination of witness testimony. Evidence Record Links to units/ Assessment
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SHC 31 1. Understand why effective communication is important in the work setting 1. Identify the different reasons people communicate People communicate for different reasons‚ to portray their feelings‚ emotions‚ pain‚ opinions‚ etc. The communication could be professional (formal)‚ or personal (informal). It is important within a social work environment that information is recorded‚ as it may be called upon for legal reasons. All communications are confidential‚ and on a “need to know”‚ basis
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SHC 34: Principles for implementing duty of care in health‚ social care or children’s and young people’s settings Explain what it means to have a duty of care in own work role: 1.1 A duty of care is to make sure that you are paying a certain amount of attention to everyone you are working with including; mangers‚ children and parents‚ making sure they are happy and satisfied and you take caution to avoid negligence that will lead to harm others. It also includes keeping up to date on training
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SHC52 1.1.1 Explain the importance of continually improving knowledge and practice. The importance of continually improving knowledge and working practice is to ensure that I am aware of and adhere to all the current health and social care standards‚ legislations and guidelines for good practice in my work place. Improving benefits not only for me‚ but the company I work for‚ my co-workers and the service users we help care for. It enables me to keep up to date and change proactively to make sure
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Assessment task SHC 31 promote communication in health and social care or children’s and young peoples settings -An identification of the different reasons why people communicate Making relationships People communicate to make new relationships. In children and young people’s care settings‚ these relationships may be with parents‚ carers‚ children or colleagues. Positive verbal and non- verbal communication skills‚ such as being friendly‚ smiling and shaking hands when greeting the person‚ are
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Promote Communication in Health‚ Social care UNIT SHC 31 1. Identify the different reasons people communicate Communication can be in the way of telephone‚ written notes‚ email alerts‚ text messages and vocal People communicate for many reasons‚ but I guess the main reasons are to get what we want‚ to refuse things we don’t‚ to give information or to find information and importantly to interact socially. We communicate to show pain‚ to show our emotions and express our feelings. We can
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Cache Level 2 SHC 21 1.1 Communication is an important part to everyday living‚ there are many reasons why people communicate‚ these are not only done verbally but also non-verbally. Communication can be achieved by listening‚ questioning‚ understanding and responding. The use of facial expressions‚ and body language are a key part of communication with others. Communication should always be used to form and maintain good relationships not only with the children‚ and parents but also with
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Unit SHC 33 1.Equality is about treating people fairly regardless of their differences‚ by ensuring that they have access to the same life opportunities as everyone else‚ ie that they have equal opportunities. Diversity means variety‚ for example age‚ sex‚ sexual orientation‚ physical characteristics such as height‚ weight and skin colour‚ ability‚ personal experiences and personal attributes‚ such as beliefs‚ values and preferences. Inclusion is about accepting everyone regardless of difference
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