individual rights & duties IE K law‚ employment law‚ criminal law b. Procedural law: laws that deliberate methods of enforcing the rights established by Substantive law IE litigation‚ some parts of process of Family law 2. Criminal vs Civil a. Criminal: govt vs someone for a crime designed to protect the society as a whole b. Civil: individual protects individual rights & enforces individual duties 3. Cause of Action (COA) – legal reason for suing; a scenario can have multiple COAs 4. Client
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I‚ Sergeant D. M. Nguyen‚ employee number 129985‚ am currently assigned to the East Patrol Command‚ Northeast Division‚ Shift I. This correspondence is to address a complaint that will be filed on Officer T. Fletcher‚ employee number 130808‚ by the complainant‚ Mr. Joshua A. Berkery. The details are as follows: On June 21‚ 2015 at approximately 0550 hours‚ I was notified by Sgt. C. L. Watson who is assigned as the roll call sergeant‚ that an off duty Houston Police Officer (HPD) working and extra
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provide the best service and tend to all of the guests’ needs and requirements. If there is no service then there would be no business. When running a business‚ the costumer is always placed first. Poor services can results in a complaint from a guest. But that complaint can be used to better the business in the future. There are many issues that Mr. Metz should be concerned with when it comes to running the ATMI hotel. It is the general manager’s job to make sure the guests are being pampered
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Public Complaint (Name) Police Administration Grantham University (Professor Name) (Date) Abstract Complaints are an unavoidable part of being a manager. Even the most effective managers get their share of complaints. A complaint may be made by the general public‚ by people arrested or by employees of the law enforcement department‚ including peers or managers. The person or group filing the complaint is called the complainant. Here I will outline a newspaper article that I found
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Why is Mr. Shelton upset? What should be done to address his complaint? Mr. Shelton is upset because of the very poor customer service provided by Presto Cleaner. As written in Mr. Shelton’s letter to Mr. J.W. Sewickley‚ president of the company‚ he said that he has been outraged by the entire episode (the fact that he left his laundry in a store to be cleaned‚ that it took more than 6 weeks in order to have his clothes back and that‚ to cover this lack‚ he has to buy other shirts)‚ by the way
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PUBLIC INTEREST LITIGATION Public interest litigation (PIL) defined as the use of litigation‚ or legal action‚ which seeks to advance the cause of minority or disadvantaged groups or individuals‚ or which raises issues of broad public concern. PIL represents a departure from traditional judicial proceedings‚ as litigation is not necessarily filed by the aggrieved person. Public interest litigation describes the legal implements which allow individuals‚ groups and communities to challenge
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Trading Factsheet Complaints handling November 2007 Need more information? Call Consumer Affairs Victoria on 1300 55 81 81. Quick tip Successful businesses work hard to keep their customers satisfied. Although prevention is better than cure‚ it is almost inevitable that at some stage you will receive a customer complaint. Don’t presume a customer complaint is a negative experience because‚ if handled well‚ it can be a valuable learning tool. An effective complaints handling system
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including an important amount of frozen food instead. Not only have these facts undermined the quality of the food‚ but it will also affect the health of our personnel in the long run. Secondly‚ there have been several complaints regarding the cleanliness of the dining facility. These complaints were previously reported several times‚ but your company has always argued that it lacks personnel since some of them left the company. This seems to be a major problem‚ since it has been reported a plague of cockroach
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Dumbledore‚ The Principal‚ SMK Jalan Tiga‚ 43650 Bandar Baru Bangi‚ Selangor. Dear Sir‚ UNSATISFACTORY CONDITIONS AND SERVICES AT THE CANTEEN On behalf of the students of SMK Jalan Tiga and as Head Prefect of the school‚ I would like to lodge a complaint about the reference of the above. 2. First and foremost‚ the cleanliness of the canteen is found wanting. The premises are filthy. The workers do not clear the garbage can and rubbish daily. This is very unhygienic and unsanitary. As a result‚ there
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Dear Ms Pang‚ Replying complaints on the Better Business Communication Course I am writing in regard to your letter of 31st October20_ _ concerning the complaint about the better Business Communication Course which ran from 5th September to 24th October. We feel sorry for your disappointing experience in this course and thank for your letter to inform us the problems of the course. First and foremost‚ regarding the fee of the course‚ according to the newspaper advertisement‚ a fifteen percent
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