Developing skills in a large organisation through training and development A National Grid case study Page 1: Introduction National Grid is one of the world’s largest utilities. It focuses on the delivery of energy (gas and electricity) safely‚ reliably‚ responsibly and efficiently. The networks include: around 4‚500 miles of overhead power lines 340 electricity substations 4‚300 miles of high pressure gas pipelines around 80‚000 miles of distribution pipes delivering gas to 11 million meters
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Questionnaire on Managerial Skills 1. Name: ____________________________________________________________ _ 2. Institutes Name: ____________________________________________________________ _ 3. Location of the Institute: ____________________________________________________________ _ 4. Do you accept CAT’s result for your entrance? Yes No 5. Do you accept any other aptitude test’s results other than CAT? Yes No 6. If yes‚ which? a) MAT
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different roles of a manager; what skills are essential to perform these roles? Ans: Many people say‚ that “management is what managers do” While that’s true‚ it doesn’t tell us much unfortunately. So in order to understand the concept of management‚ you have to understand what managers do. There are three specific categorization schemes to explain what managers do‚ result of many years of research and study: • Roles (Henry Mintzberg) • Skills (Robert L. Katz) There are three different
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INDUSTRIAL ATTACHMENT 1. It develops the practical and communication skills/competencies of trainees. It strengthen industrial/institution partnership. It provides a nation-wide mechanism to address key skill demand. It provides employers the opportunity to give back to society. It enhances training. It provides a mechanism for training institutions to respond to identified areas of national key skill needs. It develops the manual skills of trainees associated with scientific and technological operations
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Management roles and skills. Managerial Roles According to Mintzberg (1973)‚ managerial roles are as follows: 1. Informational roles 2. Decisional roles 3. Interpersonal roles 1. Informational roles: This involves the role of assimilating and disseminating information as and when required. Following are the main sub-roles‚ which managers often perform: a. Monitor-collecting information from organizations‚ both from inside and outside of the organization. b. Disseminator-communicating information
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MANAGERIAL AND LEADERSHIP SKILLS (REVIEWED QUESTIONS) Question no.1 Select a case you know where resistance to change was observed‚ suggest means of managing them. Resistance to change is the action taken by individuals and groups when they perceive that a change that is occurring as a threat to them. Change faces two forces when introduced‚ the supporting forces (driving force) and the opposing forces (restraining force). For change to take
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I was able to help the patient’s’ family to respect the patient’ wishes. My response in this situation was to respect my patient’s wishes and teach the patient’s family. My thought and feelings about this situation is that I felt that I made a difference in my patient’s life. It was a very sensitive and hard conversation‚ but I was needed so that we can do what’s best for the patient. The consequences of my action was that it allowed the family to come together‚ answer any questions‚ and do what
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online assessment and preparation solution for courses in Principles of Management‚ Human Resources‚ Strategy‚ and Organizational Behavior that helps you actively study and prepare material for class. Chapter-by-chapter activities‚ including built-in pretests and posttests‚ focus on what you need to learn and to review in order to succeed. Visit www.mymanagementlab.com to learn more. DEVELOPING MANAGEMENT SKILLS EIGHTH EDITION David A. Whetten BRIGHAM YOUNG UNIVERSITY Kim S. Cameron
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Effective Communication Skills I. Rationale In today’s competitive business world and difficult economy‚ coherent‚ effective communication is more essential than ever before. It is the foundation on which companies and careers are built and a crucial component of lasting success. Whether you are communicating with bosses‚ coworkers‚ customers‚ vendors‚ or peers‚ using effective communication is essential to job achievement. Whether it’s a face-to-face conversation or a professionally written e-mail
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Soft skills by Randy Bancino and Claire Zevalkink. •Students in technical professions are required to master mathematical skills‚ science skills and detailed technical skills directly related to the specific discipline they are planning to enter. •Technical Professions increasingly require a broader skill set‚ but career and technical educators can help their students add soft skills to their hard-core technical skills. Soft skills compliment hard skills‚ which are the technical requirements
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