[pic] JUNE 2010 THE HUMAN RESOURCE IN HOSPITALITY Instructions to candidates: a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this time) b) Answer any FIVE questions c) All questions carry equal marks. Marks for each question are shown in [ ] 1. a) Describe the main points that are covered in the seven point plan during the selection procedure of new staff in the hospitality industry. [10] b) Construct an
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Functions of Human Resource Management: Human Resource Management involves the development of a perfect blend between traditional administrative functions and the well-being of all employees within an organization. Employee retention ratio is directly proportionate to the manner in which the employees are treated‚ in return for their imparted skills and experience. A Human Resource Manager ideally empowers inter-departmental employee relationships and nurtures scope for down-the-rung employee
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selection and retention and how it can affect organisations’ ability to select and retain staff that perform well and are an asset to the organisation. Method: Primary information was gathered from a face-to-face interview with the chief of personnel at TESCO‚ as well as from a follow-up e-mail interview. Secondary information was gathered from books‚ journals and the web. The research is designed as a case study and the approach to analyzing data is qualitative. Conclusion: From the findings
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1.0 Introduction Human Resource Management is the function within an organization that focuses on recruitment of‚ management of‚ and providing direction for the people who work in the organization. Human Resource Management can also be performed by line managers. Human Resource Management is the organizational function that deals with issues related to people such as compensation‚ hiring‚ performance management‚ organization development‚ safety‚ wellness‚ benefits‚ employee motivation
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and supervisors tend to be concerned to motivate the employees to work hard and effectively‚ thereby‚ the organization objective can be achieved though great performance from the workforce. Performance appraisal is an important part of performance management‚ which could be considered as one of the essential tools that can be used to manage performance. Performance appraisal‚ as suggested‚ is the process by which the performance‚ potential and develop needs of individual worker is recorded. Through
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Applied Management Project (BSS000-6) Performance Management Submitted by Student number: Acknowledgement: First of all I would like to thank the Almighty God for providing me with the ability‚ strength and good health I have gained throughout the writing of this project. Apart from my efforts‚ the successful completion of this report mainly depends on the support and guidelines of many others. I take this prospect to convey my appreciation to the people who have been influential
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UNIVERSITY OF MACAU FACULTY OF BUSINESS ADMINISTRATION MGMT 332: HUMAN RESOURCES MANAGEMENT Case Study & First Semester 2012/2013 Teacher: Dr. Lai Jennifer Andreia Gonçalves Maricato‚ No: B-B2- 0557-1 Chan Ka Ian‚ No: B-B0-02569 Chao I Nok‚ No: B-B0-0028-8 Che Chin Tong‚ No: B-B0-02333 Inês Correia de Barros Fontoura‚ No: B-B2-0560-1 Joana Rita da Fonseca Robalo Lisboa‚ No: B-B2-0562-9 Leong Weng Han‚ No: B-B0-0094-2 Wong On Kei‚ No: B-B0- 0201-0 INDEX 1. EXECUTIVE SUMMARY
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I. INTRODUCTION Personnel management also known as Human resource management (HRM) is the strategic and coherent approach to the management of an organization’s most valued assets – the people working there who individually and collectively contribute to the achievement of the objectives of the business. The terms “human resource management” and “human resources” (HR) have largely replaced the term “personnel management” as a description of the processes involved in managing people in organizations
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Human Resource Management Definition of H.R.M: Human resources may be defined as the total knowledge‚ skills‚ creative abilities‚ talents and aptitudes of an organization’s workforce‚ as well as the values‚ attitudes‚ approaches and beliefs of the individuals involved in the affairs of the organization. It is the sum total or aggregate of inherent abilities‚ acquired knowledge and skills represented by the talents and aptitudes of the persons employed in the organization. Functions of H.R
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UNIVERSITY COLLEGE DUBLIN NATIONAL UNIVERSITY OF IRELAND‚ DUBLIN Bachelor of Science (Singapore) HUMAN RESOURCE MANAGEMENT: STRATEGY AND POLICY (HRM2001S) STUDY GUIDE BSc20 FT / Singapore Copyright August 2013 1 Author: Dipan K Mehta (2013) This manual was prepared for University College Dublin as a comprehensive support for students completing the above mentioned Degree programme. © This publication may not be reproduced‚ in whole or in part without permission from
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