INTRODUCTION GST shall be levied and charged on the taxable supply of goods and services made in the course or furtherance of business in Malaysia by a taxable person. GST is also charged on the importation of goods and services. A taxable supply is a supply which is standard rated or zero rated. Exempt and out of scope supplies are not taxable supplies. GST is to be levied and charged at the proposed rate of 6% on the value of the supply. GST can be levied and charged only of the business is
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Good Customer Service Good customer service consists of good attitudes‚ being aware of customers‚ and knowing your job. First of all‚ one way to characterize good customer service is having a good attitude. For example: When I go into a business‚ someone should greet me in a good manner. Furthermore‚ if I need help‚ the employee should be more than willing to help with a smile on their face. The first step of good customer service is giving the customer immediate attention. Customers want the
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response to this customer. Analyze the responses of your classmates. What makes a good “service recovery” response. Develop some general guidelines. A. Response Letter: Dear Sir/Ma’am‚ I am writing in response to your letter in which you described your disappointment in our service. I apologize for the treatment you and your family received and want to assure you that it does not reflect the quality of service we strive to maintain. I have already spoken with my employees and am confident this
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SUMMARY OF GOOD AND SERVICES TAX (GST) WHAT IS GST? Good and service tax is a direct tax code to be implemented by the government. It is a comprehensive indirect tax to be levied on manufacture‚ sale and consumption of goods as well as services at a national level. Integration of goods and services taxation would give India a world class tax system and improve tax collections. It would end the long standing distortions of differential taxation treatments of manufacturing and service sector. The
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lecturer. Please write your answers very clearly. If you do not understand any of the questions please ask your lecturer for defined explanation Why is it necessary to clearly identify‚ before designing product and service offerings‚ customer needs‚ and what are some of the less obvious service aspects that might inform purchasing decisions?__________________________________________________________________________________________________________________________________________________________________
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Charity C. Robin August 1‚ 2012 BSBA – MM 3RD YR. MME1 SERVICE DELIVERY PROCESS The Service System The service system comprises the service delivery process and all of the supporting processes that are required in the co-creation of value for the customer. The service system is often the service organization. However‚ the service system can be expanded to include suppliers to whom part of the service delivery process has been outsourced and who therefore can affect the customer’s
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of the Task Force on GST constituted by the Thirteenth Finance commission. Before going on discussion we should define GST and the Objective behind it. What is GST? GST is a tax on goods and services with comprehensive and continuous chain of set-off benefits from the Producer’s point and Service provider’s point up to the retailer level. It is essentially a tax only on value addition at each stage and a supplier at each stage is permitted to set-off through a tax credit mechanism. Under
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in my third year of university‚ I have a chance to study Service Design Innovation course. Many people including me asked me different kinds of the same question: “What is this course and What have been your experience from this course?”. It is quite hard for me to answer these questions at first. But now‚ I can confidently say that there are many happy moments and hard time so. But Each person has different experiences in learning this subject. For example‚ some might get more joyful or boring
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integrity. Problem Statement: What does product and service design do to help Pepsi meet its consumer needs? Research Questions 1. What kind of things does Pepsi do in regards to research and development? 2. What are the existing products and services? 3. What are new products and services? 4. What are their legal‚ Ethical‚ and Environmental Issues? 5. Examine Pepsi’s life cycle. 6. Does Pepsi supply a standardized product? 7. Does Pepsi design for mass customization? 8. What are Pepsi’s production
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| | | |2. Eastern gear accept a few larger orders for |2. * Lower prices were accepted on these orders.|2. Introduction of new processing design and |2. Advanced facilities used by the competitors | |100 gears or more to pay the overhead |* Some deliveries of small orders were late |operation equipment |
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