4.1 Chapter 4 Process design 4.1 Slack‚ Chambers and Johnston‚ Operations Management‚ 6th Edition‚ © Nigel Slack‚ Stuart Chambers‚ and Robert Johnston 2010 4.2 Key operations questions In Chapter 4 – Process design – Slack et al. identify the following key questions: • What is process design? • What objectives should process design have? • How does volume and variety affect process design? • How are processes designed in detail? 4.2 Slack‚ Chambers and Johnston‚ Operations
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1 FLOWCHARTS PREPARED BY: ANUSHKA NANCOO 2 WHAT IS A FLOWCHART? Maps or graphical representations of a process Illustrates the sequence of operations to be performed to get to the solution of a problem Useful tool for communication 3 USES OF A FLOWCHART To see whether the steps of a process are logical To record the sequence of tasks in a process To uncover problems/miscommunication To define the boundaries of a process Aids in developing a common base knowledge
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Running Header: PROCESS DESIGN Process Design University of Phoenix OPS/571 January 11‚ 2010 Process Design Corporations are moving forward with almost any move directed at removing the man in the middle. An important factor stems from companies gaining a competitive by integrating processes through an effective operations information system. Maintaining an efficient flow of services and materials from suppliers and managing internal activities relating to materials and other resources
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When would you be likely to use a descriptive model of the design process? When would you use a prescriptive model? Descriptive model of the design process is a linear model‚ feedback isn’ t discussed and it is more simple than the model known as prescriptive which is an extended model in comparison with the descriptive one. In descriptive model‚ according to client’ s objectives‚ alternative concepts are introduced through different concept schemes‚ without a problem definition and the process improves
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Two DESIGN Process design Process design Supply network design Layout and flow Process technology Job design Operations strategy Operations management Design Improvement Product/service design Planning and control Nature and purpose of the design activity Products‚ services and the processes which produce them all have to be designed Decisions taken during the design of a product or service will have an impact on the decisions taken during the design of the process which
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Cathay Pacific: Doing More with Less Cathay Pacific was one the most admired airline that flew to more than 90 destinations all over the world. They believed in providing service straight from the heart‚ encouraging product leadership and delivering superior financial returns. There were several important issues that led to Cathay Pacific to outsource its IT operations to IBM. Events that led to Outsourcing of IT operations Cathay Pacific for long has been known as an Asian airline. Since its
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Living Large Driving Less Tom Vanderbilt Journal # 3 Summary In the early 1970s‚ slightly more than half of all American children walked or biked to school. However‚ only 15 percent do today. Some of that is attributable to fear‚ be it of "stranger danger". In many cases‚ new schools
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Attendance Daily Time Record focuses on the need to design a system that will automatically arrange the record and calculate the average attendance of each student. A well-conceived and implemented automated student record system can reduce the costs of handling the paperwork associated with record keeping. Manual attendance record system is not efficient and requires time to arrange record and to calculate the average attendance of each individual student. Automated Student Attendance Daily Time Record
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CASE STUDY: Doing The Dirty Work Business magazines and newspapers regularly publish articles about the changing nature of work in the United States and about how many jobs are being changed. Indeed‚ because so much has been made of the shift toward service-sector and professional jobs‚ many people assumed that the number of unpleasant an undesirable jobs has declined. In fact‚ nothing could be further from the truth. Millions of Americans work in gleaming air-conditioned facilities‚ but many
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REPORT Name : Chung Ho H. Pagaragan Company : Megalert Security Agency Address : Bonuan Gueset Dagupan City‚ Pangasinan Duration : April 16-May 23‚ 2013 Week 1: DAILY TIME RECORD | <insert picture of DTR here> | Fill this out for clarity and verification of hours worked | | Date | Time in | Time out | Timein | Timeout | HoursWorked | | April16 | 8:00 | 12:00 | 1:00 | 5:00 | 8 | | April17 | 8:00 | 12:00 | 1:00 | 5:00 | 8 | | April18 | 8:00 | 12:00 | 1:00 | 5:00
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