Estudio de Caso Hard Rock Café Panamá El presente documento incluye el análisis del caso de la empresa Hard Rock Café Panamá‚ como parte de las asignaciones del curso Dirección de la Producción. En el mismo se aplicó la metodología de estudio de caso y el uso del esquema racional. Camarena‚ Yalkiria Cedeño‚ Alfonso Miquilena‚ Anais Universidad Interamericana de Panamá 24/10/2009 ANTECEDENTES. Desde el establecimiento del primer restaurante en Londres en 1971‚ Hard Rock Café es hoy en día
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1. What problems did the Rank Group find with the Hard Rock’s three main internal information systems (restaurant operations‚ merchandising‚ and financial)? Why was this a problem? [Table] 2. What’s the solution? [List] - Putting a data warehouse system o To store restaurant point-of-sales customer data‚ merchandise sales‚ customer demographic‚ preference o To link data via the Web - Installing chain-wide merchandise system - Putting Radius inventory management system - Adopting Lawson
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JEFFANIE APUHIN JONG Prk.3 Encarnacion St.Brgy. Granada‚ Bacolod City Mobile number : 0920278116 Email address : jeffaniejong@gmail.com PERSONAL DATA: Age : 26 yrs. old Date of Birth : May 4‚ 1985 Religion : Mormon Nationality : Filipino Education College : Bachelor of Science in Nursing Riverside College Bacolod City March 2008 Secretary‚ 4th Year Level Council- Riverside Student Government Secondary : Negros Occidental High School Bacolod City March 2004
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1. The Critical Path with no slack time is A-B-D-E-F-G-O. The project would take a total of 34 weeks ending at activity O. 2. The Activities with slack time of 8 weeks or more are C‚ K‚ L‚ M‚ N‚ Q‚ R‚ V‚ W‚ Y‚ and Z. 3. 5 challenges are project manager could potentially face: 1) Being overrun with too many people trying to enter or sneak into the venue. 2) Sudden rise in prices for multiple activities for example sponsors‚ contracts‚ etc. 3) Having enough security for crowd control. 4) Late
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is field cares overseeing and design and control of the production process and the redesign of business processes in the production of goods or services. Case Study 1: 1- How each of the 10 decisions of Operations Management is applied at Hard Rock Café. 1. Design of goods and services: This cafe flexible and unique in its products‚ design and design services in the local market. This shows excellence through a combination of traditional and culture of the local population. 2. Quality Management:
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first Hard Rock Care opened its doors to the public on June 14‚ 1971‚ in London‚ England. It was founded by Isaac Tigrett and Peter Morton‚ two enterpirising and big time‚ music loving Americans. The Hard Rock Café was an instant classic‚ attracting large crowds of customers with its first rate‚ but appropriately priced casual American fare‚ warm service and ever-present rock and roll music and sensibility. Although it was initially decorated with an eye towards eclectic Americana‚ the Hard Rock
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Diversity assessment in an organization is critical for success of many companies. Companies such as the Hard Rock through creation of evaluations in assessing diversity allow a process that is an integral part of a proper management system. Customized surveys are one of the many things that can be used to accomplish an assessment efficiently to provide the company with useful information. This is why proper management strategies are critical to help companies face innovated diversity challenges
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. The 10 decisions in Operations Management is applied at Hard Rock Café. 1) Design of Goods and Services: Customers at Hard Rock Café don’t just want meals; ever more they want an experience. This experience concept is to provide not only a custom meal from the menu‚ but a dining event that includes a unique visual and sound experience not replicated anywhere else. Its strategy is led by differentiation. In short‚ the design of goods and services is meant to provide that kind of experience
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.Operations Management at Hard Rock Café Identify how each of the 10 decisions of operations management are applied at Hard Rock Cafe. 1. Design of goods and services: Hard Rock Cafe’s tangible product is the food that they produce. Creating and testing of the products for customer satisfaction and cost efficiency is pivotal to its success. Customer recommendation plays an important role for HRC to improvise their food‚ music and services. 2. Quality:‚ HRC makes sure that quality people have been
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Management Information Systems Hardrock Café Case: 1. What problems did the Rank Group find with the Hard Rock’s three main internal information systems (restaurant operations‚ merchandising‚ and financial)? Why was this a problem? Problems the Rank Group found with the Hard Rock’s three main internal information systems -Restaurant operations -Merchandising -Financial The Hard Rock Cafe had many problems with their operating‚ merchandising and financial systems. First‚ there was no standard
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