JOB SATISFACTION AND DISSATISFACTION By Bambang Fahruddin‚ S.Pd Posted: May 29th‚ 2008 INTRODUCTION The discussion of job satisfaction and dissatisfaction is largely generated from the theories proposed by Maslow which is known with the so call “the needs theory” and Herzberg’s theory that is called “two-factor theory” or “hygiene theory”. Both job satisfaction and dissatisfaction are assumed critical for the organizations to manage since they absolutely affect the productivity as well as the
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INTRODUCTION A teacher‚ who is happy with his job‚ plays a pivotal role in the upliftment of society. Well adjusted and satisfied teacher can contribute a lot to the well being of his/her pupils. A dissatisfied teacher can become irritable and may create tensions which can have negative influence on the students’ learning process and it consequently affects their academic growth. Job satisfaction implies the overall adjustment to work situation. Attitude is readiness to react towards or against
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happy‚" he told The World Today. "But what I do know is that the happier your workers‚ the better your business is performing. "It is not unreasonable to aspire to‚ if you are a worker‚ to want to have a good job where you don’t feel like taking sick leave‚ where you don’t feel like changing jobs on a regular basis‚ where you feel valued‚ where you feel that what you do is an intrinsically worthwhile something and where you feel that your potential is being fulfilled." He says happy workers could add
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A Meta-Analysis of the Relationships between Individual Job Satisfaction and Individual Performance Author(s): M. M. Petty‚ Gail W. McGee‚ Jerry W. Cavender Source: The Academy of Management Review‚ Vol. 9‚ No. 4 (Oct.‚ 1984)‚ pp. 712-721 Published by: Academy of Management Stable URL: http://www.jstor.org/stable/258493 Accessed: 20/10/2010 04:45 Your use of the JSTOR archive indicates your acceptance of JSTOR ’s Terms and Conditions of Use‚ available at http://www.jstor.org/page/info/about/policies/terms
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LITERATURE REVIEW Job Satisfaction and Turnover Intention This study was conducted to measure the level of job satisfaction and its impact on turnover intention. Job Satisfaction Survey (JSS) questionnaire containing nine facets of job satisfaction and a questionnaire containing three items for measuring job satisfaction and turnover intention respectively were used for data collection from private sector. Job satisfaction is defined as a person’s evaluation of his or Her job and work context
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Organizational Commitment and Job Satisfaction Jane Singleton PSY 428 Organizational Psychology Laura fields Organizational Commitment and Job Satisfaction Definition of Job Satisfaction The research of the definition of job satisfaction yielded a variety of the same version. Job satisfaction refers to the way an individual feels about his job. According to the encyclopedia of Industrial and Organizational Psychology‚ “job satisfaction is traditionally defined as a pleasurable or positive
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The Relationship between Customer Loyalty and Satisfaction Introduction In the past decades‚ there was a controversial issue about the relationship between customer loyalty and satisfaction. Actually‚ it is still a heated debate nowadays. Some people said that customer satisfaction bring customer loyalty‚ while some people believed that customer loyalty affect customer satisfaction. Interestingly‚ very few executives and managers understand the critical difference. The purpose of this paper is
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person is NOT your customer; he is a buyer. A true customer is grown over time. The satisfaction a customer gets from the consumption of an organization’s product or service pre-empts his or her subsequent decisions on the same products and services. According to Hansemark and Albinsson (2004)‚ “satisfaction is an overall customer attitude towards a service provider‚ or an emotional reaction to the difference between what customers anticipate and what they receive‚ regarding the fulfilment of some
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- 102 JOB SATISFACTION AND MOTIVATION: WHAT ARE THE DIFFERENCE AMONG THESE TWO? Tan Shen Kian Email: shenkian@yahoo.com Wan Fauziah Wan Yusoff Faculty of Technology Management and Business University Tun Hussein Onn Malaysia Email: fauziahy@uthm.edu.my Sivan Rajah Faculty of Technical and Vocational Education University Tun Hussein Onn Malaysia Email: schruti06@yahoo.com ABSTRACT M otivation and Job Satisfaction as the most discussed topic in Organizational behaviour
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Session Objectives • To understand attitudes‚ their components and how they affect our behaviours • Compare and contrast the major job attitudes. • Define job satisfaction and show how it can be measured. • Summarize the main causes of job satisfaction. Attitudes are evaluative statements- either favourable or unfavourable- about objects‚ people or events. Jung’s definition of attitude is a "readiness of the psyche to act or react in a certain way" (Jung‚ [1921] Most attitudes are the result
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