Position In this essay‚ I will focus on talking about the Administrative Office (AO) of the Civil Service Bureau. Working as a part of the government‚ Administrative Office requires multi-skills with the management professionals to play the key role within the government. In order to absorb experience in the different workplace environment‚ the Administrative Officer require to change the position in every two to three years. The Administrative Officer may be posed to participate in the different bureau
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Explain the importance of customer satisfaction in service organisations The aim of this essay is to explain the importance of customer satisfaction in service organisations. Clear meaning of the customer satisfaction has been provided along with the causes and results from the effective implementation. J. Heskett ’s "service-profit chain" model has been used in order to understand the relationships between profitability of a service organisation with customer satisfaction and loyalty and the outcomes
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Describe how political‚ legal and social factors are impacting upon the business activities of the selected organisations and their stakeholders. Tesco In all the business in the country like Britain‚ they have to have this in mind that there are changes that are taking place in the business environment and to the people who maybe the shareholders. These changes can be the political‚ legal‚ and the social factors with the business environment and the country. Political factors of Tesco as a retail
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assuring the accuracy and consistency of data over its entire life cycle. This means that data cannot be modified unauthorized or undetected. In the office‚ information is stored on files or computer system and this information form the basis of administrative decisions. Information plays a vital role in organizational decision making; it becomes pertinent that organizations take the necessary care to protect its information. Recently‚ there are many threats to information in the business world‚ especially
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After-sales services: A rising revenue model? Posted On May 16th‚ 2009 By Srabani Sen When Sinee Electronics shifted base from Thane to Delhi‚ it installed 16 UPS and four inverters to run its office. A popular brand‚ which provided both UPS and inverters‚ was very prompt in delivering the products and installing them. Not only that‚ the two servicemen who had visited the site to install the machines‚ spent a full day in explaining the On the other hand‚ good customer service often isn’t good
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[pic] “ANALYSIS OF THE EFFECTIVENESS OF AN ORGANISATION AND ITS INFLUENCIAL FACTORS” A Study on KITCO Ltd. Submission Date: [Word Count: ] (Excluding appendices/bibliographies‚ tables and diagrams) Abstract The success of an organisation depends not only on the profit earned‚ but on the overall effectiveness it is achieved. The topic “Organisational Effectiveness” measures the influence of various factors which lead the company KITCO Ltd. to hire the inspiring
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Describe the factors that influence the effectiveness of interpersonal communication Interpersonal communication This process of sharing ideas and feelings between individuals. This can be improved through appropriate knowledge practices‚ feedback and reflection. Cultural influence Culture is referred to as customs‚ language‚ arts of a particular region. It includes learned values‚ beliefs and behaviors common to a group of individuals. Culture can be strong barrier to interpersonal communication
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Gestalt theory emerged as a result of three German psychologists‚ who did not agree with the idea of introspection‚ and analysing perception to itemise it into individual sensations. They argued that‚ rather than separate sensations‚ we perceive objects as organised wholes. Gross (1987) attempted to explain this using the analogy of water; as a whole‚ it has different chemical properties to its components‚ hydrogen and oxygen. We organise and remember the arrangement of objects using a set of heuristics
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Task 1 In this task will describe the promotional mix used by two organisations which are Coca Cola Company (Coca Cola) and Kellogg Company (Corn Flakes) for selected product or services. Coca-Cola is an American company for soft drinks such as coca cola‚ sprite‚ Fanta etc. The most famous product is the drink of Coca-Cola‚ while the company produces more than 3‚500 drink .It distributes its products in more than 200 countries around the world‚ and consumption is about 50 billion of the company’s
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Tata Administrative Services (TAS) Careers The Tata group is one of the largest conglomerates in India with annual revenues in the neighbourhood of over a hundred billion dollars. This giant corporation has several companies that include Tata Steel‚ Tata Motors‚ Jaguar Land Rover‚ TCS‚ Tata Power‚ Titan‚ Taj Hotels‚ and more. With a history that goes over a hundred years‚ it has been elemental in shaping the corporate face of the country‚ employing some of the sharpest business minds here. To add
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