Communication Types Advantages Speaking Clearly Speaking clearly and knowing what you are talking about to customer is very important‚ this will gain their trust in you and help them to understand you. Listen actively You’ll strengthen your own understanding and make a better impression. Be enthusiastic and show an interest This will show the customer you are genuine and not doing it just because you have to. Keep the customer informed Keeping the customer in the loop and letting
Premium Customer service Customer Room
BTEC National Level 3 Travel and Tourism 2010 13 Unit 13: Tour Operations Unit 13 Tour Operations Unit 13 Overview 10 Credits Tour operators play a very important role in travel and tourism‚ by arranging the package holidays that are such an important feature of life in the 21st century. Tour operators are at the forefront of today’s travel and tourism sector‚ seeking out new destinations and holiday experiences to satisfy the ever-changing needs and expectations of travellers
Premium Travel agency Tour operator TUI AG
service and performance. At this moment Marriott International has around 3801 properties 660394 rooms in 74 countries and territories (http://www.marriott.com/hotel-development/real-estateinvestments.mi). The company is present in different markets in the tourism sector like: full service lodging‚ select service lodging‚ extended service lodging‚ timeshare and at one point in history they were having theme parks as well which were sold in 1984. Marriott International operates and franchises
Premium Marketing
TYPES OF ORGANISATION QUIZ 1) Which form of business organization do you think is most suitable for each of the following businesses? Explain your answer fully: a) A young student is planning to offer his services to neighbors as a gardener. He will purchase only cheap tools to start with. (3) The sole trader form is most suitable for this business‚ because sole trader is most common form- operated just by one person‚ and this business is running only by a young student‚ which is only one person
Premium Limited company Corporation Types of companies
Marketing in Travel and Tourism July Assignment Andreea Florina Tancau ID: 11727 Table of Contents Trailfinders – introduction 2 Task 1 2 A 2 B 4 C 4 Task 2 5 A 5 B 5 C 6 Task 3 6 A 6 B 7 Task 4 7 A 7 Fig 4.1 Integrated marketing communication 8 B 9 References 10 Trailfinders – introduction Trailfinders is a tourism agency‚ founded by Mike Gooley‚ a former SAS officer. It dates from 1970. At the beginning‚ the company had four employees but because of a successful
Premium Marketing
2. Travel and Tourism industry: the structure and the three technology “revolutions” 2.1 Travel & Tourism industry in numbers and the main players: Travel & tourism industry is one of the largest and fastest growing industries in the world; globally‚ in 2012‚ it generated $2 trillion in direct GDP1‚ which corresponded to 2.9% of the world GDP. Also in terms of employment‚ its importance is highly pronounced‚ with a total contribution2 of 8.7% of world employment‚ the travel & tourism industry
Premium Travel agency Travel agencies Travel website
------------------------------------------------- Tourism and Travel Distribution: the Travel Agent’s Perspective By Dr Marion Bennett and Dr Dimitrios Buhalis‚ Centre for eTourism Research (CeTR)‚ School of Management‚ University of Surrey‚ Guildford Jan 2003 Summary The Internet has revolutionised the tourism industry and has generated a number of challenges and opportunities for all players. For travel agents‚ in particular‚ the Internet is changing the industry structure and consumer behaviour
Premium Travel agency Computer reservations system Disintermediation
what leisure is Defining leisure can be a tricky task‚ what exactly is leisure? Haywood states that if a Random number of people where asked what the meaning of leisure is then their would be a large number of different answers. So leisure has different meanings for different people. He also states that some might think that leisure is Time left over after work or other duties or obligations ( free time ) Watching TV Taking part in sport activities such as playing football
Premium Leisure Meaning of life Smoking ban
Basic Forms of Tourism: * Domestic tourism: * Is the tourism of resident visitors within the economic territory of the country of reference * Inbound tourism: * Is the tourism of non-resident visitors within the economic territory of the country of reference * Outbound tourism: * Is the tourism of resident visitors outside the economic territory of the country of reference * Internal tourism: * is the tourism‚ of both resident and non-resident visitors‚ within
Premium Tourism
Investigating travel and tourism industry There are 8 main components of travel and tourism industry. They are : 1- Accommodation- this is the most important component in the travel and tourism industry. Accommodation may include hotels‚ guest-houses‚ lodging-houses‚ bed and breakfast‚ inns and motels. 2- Transport- a good transportation system is very important for a travel and tourism industry‚ whether people are on business‚ travelling for leisure or visiting friends and
Free Tourism Travel Travel agency