responsibility is for managers. Two models that discuss Corporate Social Responsibility are the Shareholder Model and stakeholder Models. The goal of this paper is to discuss these models‚ the general principals of corporate social responsibility‚ and end with some concluding thoughts. It is an ageless discussion on what the corporate social responsibility is for managers. Two models that discuss Corporate Social Responsibility are the Shareholder Model and stakeholder Models. The goal of this paper is
Premium Stakeholder Social responsibility Stakeholder theory
101 Manage customers for profits not just sales) Benson P. Shapiro‚ VKastuh Rangan‚ Rowland T. Moharty‚ and Elliot B. Ross (rl3 High sales volume does not necessarily mean high income‚ as many companies have found to their sorrow. In fact‚ profits (as a percentage of sales) are often much higher on some orders than on others‚ for reasons managers sometimes do not well understand. If prices are appropriate‚ why is there such striking variation? Let’s look at two examples of selling and pricing
Premium Cost Costs Cost accounting
Sign In Business Models & Strategy The Business Models & Strategy blog is an online resource center for entrepreneurs‚ small business owners‚ business and marketing professionals. Our goal is to provide relevant information‚ educate and engage with all the professional that are interested in business and strategy. Home Business Toolkits T h ur s day‚ June 30‚ 2011 Labels Use of Porter’s (1985) Value Chain Framework Checklists (2) Use of Porter’s (1985) Value Chain Framework Porter’s model of v
Premium Strategic management
CUSTOMER LIFETIME VALUE: MARKETING MODELS AND APPLICATIONS Paul D. Berger Nada I. Nasr ABSTRACT Customer lifetime value has been a mainstay concept in direct response marketing for many years‚ and has been increasingly considered in the field of general marketing. However‚ the vast majority of literature on the topic (a) has been dedicated to extolling its use as a decisionmaking criterion; (b) has presented isolated numerical examples of its calculation/determination; and (c) has considered
Premium Marketing
Customer Lifetime Value (SMALL BOOK 167-177) * Customer lifetime value (CLV)‚ is the net present value of the cash flows attributed to the relationship with a customer. * The use of customer lifetime value as a marketing metric tends to place greater emphasis on customer service and long-term customer satisfaction‚ rather than on maximizing short-term sales. * Two approaches to CLV: * Disaggregate (“spreadsheet”)– Complex and cumbersome‚ but allows you to build in any assumptions
Premium Marketing Time Profit
Preparing for the Google IPO: A revolution in the making Wenying Li‚ Xue Lin‚ Yankai Wang October 28‚ 2014 Upon deciding to raise capital for operations and growth‚ a company looks into preparing an initial public offering to get access to capital market. Unlike other companies following conventional IPO processes‚ Google‚ the largest search engine company‚ revolutionized equity markets with unconventional price-setting mechanism‚ reduced role for the underwriters‚ and dual-class shareholder structure
Premium Stock market Initial public offering Google
Customer Perceived Value – A Literature Review Introduction The concept of value exists back from the days where people begun engaging in exchange activities‚ however‚ it was only recently when both academics and practitioners realised the importance of delivering superior value to customers in order to achieve competitive advantage (Ulaga and Chacour‚ 2001; Khalifa‚ 2004; Lindgreen and Wynstra‚ 2005; Hansen et al.‚2008).
Premium Marketing
directors that improving customer service is an excellent way of improving takings. My report has to include the following: . The role of a supervisor in delivering customer service‚ . The impact of excellent customer service on how your team works and the positive benefits to the hotel‚ team and customers on delivering customer service‚ . How delivering excellent service can support up-selling and add on-selling‚ . How we are to monitor service delivery. Research Customer service. What does
Premium Customer service Customer
Managing Customer Value Apple‚ L’Oreal & Ikea Case Study This assignment is about three different case studies for Apple L’Oreal and Ikea. Each member has performed research on their respective parts. It outlines how each organization improves different types of marketing strategies to satisfy their consumers. Group Members: Abdul Wasay Irfan TP021459 Arash Samimi TP020830 Reza Shalbafan TP029903 Intake Code UC2F1210E-BUS Module Code BM028-3.5-2 Module Title Managing Customer Value
Premium Marketing
com/locate/lrp From Strategy to Business Models and onto Tactics Ramon Casadesus-Masanell and Joan Enric Ricart Strategy scholars have used the notion of the Business Model to refer to the ‘logic of the firm’ e how it operates and creates value for its stakeholders. On the surface‚ this notion appears to be similar to that of strategy. We present a conceptual framework to separate and relate the concepts of strategy and business model: a business model‚ we argue‚ is a reflection of the
Premium Business model Strategic management Management