Title Principles of diversity‚ equality and inclusion in adult social care settings Ref 23 Level 2 Credit value 2 Learning outcomes The learner will: Assessment criteria The learner can: 1. Understand the importance of diversity‚ equality and inclusion 1.1 Define what is meant by: a) diversity b) equality c) inclusion d) discrimination 1.2 Describe how direct or indirect discrimination may occur in the work setting 1.3 Explain how practices that support diversity‚ equality and inclusion reduce
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IN HEALTH AND SOCIAL CARE Standards & Guidelines for Resolution & Learning 1 April 2009 SUMMARY Complaints in Health and Social Care: Standards and Guidelines for Resolution and Learning replaces the existing HPSS Complaints Procedure 1996 and provides a streamlined process that applies equally to all health and social care (HSC) organisations. As such it provides a simple‚ consistent approach for staff who handle complaints and for people raising complaints across all health and social
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supervision practice in health and social care or children and young people’s work settings. Task Impending changes to supervision‚ and performance management . What is a supervision ? A supervision is a regular meetings with an independent person with training‚ skills‚ and knowledge to help you to reflect on your work practice with a goal towards improvement. Professional supervision happens outside of the workplace and is a confidential relationship. At the outset‚ you will
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Communication is the act of transferring information from one place to another in different ways which allows people to feel safe‚ build relationships and develop self-esteem (Skillsyouneed‚ No date). It means being able to convey information clearly and directly‚ giving appropriate levels of praise‚ advice and feedback (Chandler and Grzyb‚ 2001). Interpersonal skills are the skills we use daily to communicate with people which allows you to respond appropriately to the needs and feelings of other
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Higher Nationals in Health and Social Care (QCF) Unit: Communicating in Health and Social Care Organisations Unit Code Date Issued: 23rd September 2013 Student Name: Student ID Submission Date: Lecturer: Internal Verifier: Assessment criteria Outcomes Assessment requirements To achieve each outcome a learner must demonstrate the ability to: L1. Be able to explore how communication skills are used in health and social care 1.1 Apply relevant
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Rights in Health Social Care or Children’s and Young People’s Settings 1. Know the statutory responsibilities and rights of employees and employers within own area of work 1.1 List the aspects of employment covered by law. Almost every aspect of employment is covered by one or more laws‚ including: the handling and storage of information‚ equal opportunities‚ grievance procedures‚ health and safety‚ holiday entitlements‚ maternity/paternity pay‚ minimum wage‚ sickness absence and pay‚ working time limits
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Agreed ways of working These set out how your employer requires you to work. They are set out in your job description/role. They incorporate various pieces of legislation along with best practise. They are there to enable you to provide a good quality service working within the legal framework and most importantly aim to keep you and the individuals you support‚ safe from danger or harm. They are there to benefit and protect you‚ the people you support and your employer. Care plans are also
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Title Principles of diversity‚ equality and inclusion in adult social care settings Ref 33 Level 3 Credit value 2 Learning outcomes The learner will: Assessment criteria The learner can: 1. Understand the importance of diversity‚ equality and inclusion 1.1 Explain what is meant by Diversity Differences in choices‚ character or style. All individuals are different and unique. They all have the right to be supported by this concept. Equality Being equal to all no matter what life situations
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Amy Lockett Unit 4229 208- Understand health and safety in social care settings Task A plan Ai) A description of four different examples of accidents and/or sudden illnesses that might occur Stroke- where arteries that connect to the brain become blocked resulting in reduced blood flow‚ these blockages are usually caused by blood clots. Falls- They may fall due to a slip. Asthma attack- This is when an individual suffers shortening of breath due to the tightening of muscles around the airways. Heart
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Local policies‚ contracts and agreed ways of working Page 6 – 9 Section 3: Understanding your role in the wider care sector Page 9 – 12 Section 4: Career pathways in the care sector Page 12 – 15 Section 5: Issues of public concern in the care sector Page 16 – 17 Assessment Questions Page 18 – 29 The assessment questions will cover all the criteria for the ERR unit: Understand employment responsibilities and rights in health and social care of the Level 2 Award in ERR. Where criteria
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