Different Types of Application Software Word Processing Software: This software enables users to create and edit documents. The most popular examples of this type of software are MS-Word‚ WordPad and Notepad among other text editors. Database Software: Database is a structured collection of data. A computer database relies on database software to organize data and enable database users to perform database operations. Database software allows users to store and retrieve data from databases.
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DIFFERENT TYPES OF INSTRUCTIONAL MATERIALS Submitted By: Ma. Christine Justin M. Roxas Submitted To: Mr. Enrique Reyes TEXTBOOKS DEFINITION: a textbook is a printed and bound artefact for each year or course of study (Encyclopedia of Education‚ 2008b). They contain facts and ideas around a certain subject. IMPORTANCE: They have been used to aid teaching‚ and in some cases‚ to be the teacher for centuries. Textbooks are not just teaching and learning objects but are political documents
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the 8 types of medical coverage; Hospital coverage providing benefits for room and board and miscellaneous hospital expenses for a specified number of days during hospital confinement.‚ Surgical Expense Insurance Policy providing benefits to pay for surgery.‚ Physician Expense Insurance – sometimes called the regular medical expense insurance - is a form of health insurance that covers the expenses incurred on the services of a physician other than surgery.‚ Major medical insurance is a type of health
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acquiring new customers. Please read the "Mall of America Shopping and a Whole Lot More" case study (pages 313-315). After reading the case‚ please answer the following questions: 1. Why has the Mall of America been such a marketing success so far? 2. What specific marketing actions would you propose that Mall of America managers take to ensure its continuing success in attracting visitors (a) from the local metropolitan area and (b) from outside it? 3. Your assignment should be at least 1-2 pages
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Delivering Customer Service Contents • • • • • • • Case Summary Company Background The Starbucks Value Proposition Delivering on Service Caffeinating the World Starbucks’ Market Research: Trouble Brewing? Rediscovering the Starbucks Customer • Suggestion Case Summary • > 5% ann. sales growth during 11years in a row (~2002) • close to a recession-proof product (Howard Schultz) • Lack of strategic marketing group and customer relationship management : Overlooking of market and customer-related
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NEW YORK -- Your best customer just complained about an employee’s phone manners. Or maybe it was the turnaround time on an order. Or maybe your Web site isn’t very customer friendly. These are customer service problems crying out for a solution. But if you really want to address your service issues‚ forget a quick-fix approach. Your small business and your customers will be better off if you look at service from a holistic point of view‚ one that includes all your employees‚ your internal processes
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mathematics. It was because of these interests and my optimistic outlook on life that I decided to look at the health sector for a possible future career. I have always aimed to become a part of a talented and fruitful community. McMasters University has turned out to be the resting point of my educational knowledge. Apart from studies I take an active role in my community‚ I have been volunteering at Toronto Western Hospital for almost a year now it has reinforced my decision to study a degree in medicine
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Customer Satisfaction Policy Intent Thomas Cook Group is one of the oldest and most respected travel agencies in Britain. We contribute to creating excellent holidays not only through the flights and accommodation we provide‚ but also the service given by our staff at every stage‚ from a customer’s initial enquiry through to their journey home. All customer-facing employees are therefore given training in customer service and creating the best-possible holidays for our guests. -For the purpose
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or working for someone else’s. We all had different dreams because we all have a different genetic makeup that determined our personality and our values. Since no one person has the same genetic makeup‚ it is not hard to believe that not all organizations are going to operate the same. By definition‚ “organizations are groups of people who are working interdependently toward some purpose.” (McShane‚ 2013) pg. 4. Knowing that all people have a different genetic makeup and that organizations are
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meeting their customers’ expectations in the area of customer satisfaction. Starbucks has to come up with an action plan to address this issue‚ considering its significant correlation and impact to sales and profitability. SITUATION ANALYSIS Company Starbucks is acclaimed for its superior value proposition in the early 1990’s by creating an experience around the consumption of coffee‚ a ‘third place’. The brand is positioned to offer the highest quality coffee‚ close customer intimacy‚ and
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