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    CASE STUDY Aeronautica Civil: Achieving Competitive Advantage in a Noncompetitive Industry As noted in the chapter‚ competitiveness in government agencies can sometimes be expressed as “competing against yourself.” Essentially‚ an organization sets goals that are significantly higher than current performance and puts processes and systems in place to meet those goals‚ thus effectively competing against its former performance. Aeronautica Civil (aerocivil.gov.co) is Colombia’s aircontrol agency

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    Dell Computer have recently announced changes to their business strategy and supporting supply chain. They will no longer focus on a made to order direct sales model for their personal computers. Nor will they continue to refine their renowned supply chain model that supported their sales model. Instead‚ they will be looking to produce personal computers with fixed configurations at lower prices. This essay looks at why Dell have changed their strategy‚ and then considers the customer value proposition

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    Central Problem Why is there difficulty in getting hotel accommodations for Mr. Oscar Mendoza’s tour groups during peak seasons? Objectives 1. Determine what might cause the previous leasing of the Hotel Continental to be unsuccessful. 2. To avoid incurring the same losses as to what the previous records of Hotel Continental have experienced and undergone. 3. To fill up the 60% remaining capacity utilization of the Hotel Continental. 4. To provide Triumph Tours and Hotel Continental

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    stock–Requires SEC approval•3 Choices to Market Securities in Primary Market–Public offering–Rights offering–Private Placement •Underwriting the offering: promoting the stock & facilitating the sale of the company’s shares•Prospectus: registration statement describing the issue & the issuer•Red Herring: preliminary prospectus available during the waiting period•Quiet Period: time period after prospectus is filed when company must restrict what is said about the company•Road Show: series of presentations

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    Case: TRAINING FOR EXCELLENCE AT WEGMANS FOOD MARKETS Introduction: Wegman Food Markets‚ a regional supermarket chain based in Rochester‚ New York‚ is one of the top 75 U.S. supermarkets in terms of sales volume. With its unique way of Human Resource Management‚ WFM gained respect in the industry by giving specialized trainings to its employees to improve the output of its work‚ increase production and customer satisfaction. The WFM assumes that people who understand what they are selling

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    For each case‚ include the following: An analysis of the situation and possible causes for the subject’s behavior A preliminary diagnosis of the subject’s disorder using the symptoms he or she displays The set of therapies you suggest for helping the subject deal with his or her symptoms Case Study Number One: Karen Karen is a 30-year-old single woman. She was referred to a psychiatrist after six visits to her primary care physician complaining of headaches‚ body aches‚ sharp pains

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    Executive Summary Samsung is a company that has been steadily growing throughout the last decade. Samsung has made themselves noticeable as one of the most innovative‚ quality brands in the electronics industry. They strive to be sustainable and achieve competitive advantage by remaining at the forefront of the digital market. Samsung’s policy is to devote human resources and technologies to create superior products and service thereby contributing to a better global society. Samsung is one of

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    978-0-273-73552-6 (web) All rights reserved. Permission is hereby given for the material in this publication to be reproduced for OHP transparencies and student handouts‚ without express permission of the Publishers‚ for educational purposes only. In all other cases‚ no part of this publication may be reproduced‚ stored in a retrieval system‚ or transmitted in any form or by any means‚ electronic‚ mechanical‚ photocopying‚ recording‚ or otherwise without either the prior written permission of the Publishers or

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    value chain is an interrelated series of process that produce a service on product to the satisfaction of customer. The concept of value chain also focuses attention on the types of processes in the value chain. History of DELL: [pic] ➢ Founded by Michael Dell in 1984 ➢ The single concept: Selling computer systems directly to customers ➢ Designed and built the first computer system of its own design in 1985 ➢ Was one of the first computer companies

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    Mapp v. Ohio‚ 367 U.S. 643 (1991) Facts: Police received information that a bombing suspect and evidence of bombing were at Ms. Mapp’s home. Ms. Mapp refused to admit the police officers after calling her attorney and being instructed that they should have a warrant. After an unsuccessful initial attempt to gain entrance into her home‚ the police returned and pried open the door and broke a window to gain entrance. Ms. Mapp was only halfway down the stairs by time the officers had entered

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