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    Attitudes and Job Satisfaction ©  HJ Lin in‐class Material  All rights reserved. 3‐0 Attitudes  Attitude: “a learned predisposition to respond in a consistently favorable or unfavorable manner with respect to a given object” gi  Attitude object: physical objects‚ issues‚ ideas‚ events‚ people‚ places ©  HJ Lin in‐class Material  All rights reserved. 3‐1 Attitudes Evaluative statements or judgments concerning objects‚ people‚ or events. Three components of an attitude:

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    AB1601  Organizational  Behavior  &  Design   Semester  2‚  AY  2012/13   COVER  PAGE     Full  Name:  Loh  Qi  Hui  Joan   Matriculation  Number:  U1210649F   Seminar  Group  Number:  03   Seminar  Group  Instructor:  Professor  Don  Willis   Assignment:  Critical  Thinking   Date:  22  February  2013   Word  Count:  1505       Assignment Submission Declaration

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    Chapter 2 LITERATURE REVIEW Chapter – 2 Literature Review R esearch has indicated that service quality has been increasingly recognized as a critical factor in the success of any business (Parasuraman et al.‚ 1988) and the banking sector in this case is not exceptional. Service quality has been widely used to evaluate the performance of banking services (Cowling and Newman‚ 1995). The banks understand that customers will be loyal if they receive greater value than from competitors

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    causes it. Regardless of the type of industry or company‚ absenteeism is indeed inevitable. This happens even in the most prestigious and expanding companies. Absenteeism is the habitual non-presence of an employee at his or her job. Possible causes of absenteeism include job dissatisfaction‚ ongoing personal issues and chronic medical problems. Regardless of the cause‚ a worker with a pattern of being absent may put his reputation and his employed status at risk. (www.investopedia.com). From the

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    Methods to measure job satisfaction It is very important for companies that their employees are satisfied and happy with their job‚ because this leads to a higher working morale. This again leads to a higher output and performance of the workers as well as lower overall costs‚ which is profitable for the company. So everybody benefits from a positive working atmosphere. There are a various number of ways how employers can measure the job satisfaction of their employees. The most common ways are:

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    pportunity for Advancement Employees are more satisfied with their current job if they see a path available to move up the ranks in the company and be given more responsibility and along with it higher compensation. Many companies encourage employees to acquire more advanced skills that will lead to the chance of promotion. Companies often pay the cost of tuition for employees taking university courses‚ for example. During an employee’s annual performance review‚ a supervisor should map out a path

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    Myer and Allen (1997). Job satisfaction and employees’ attitude have an effect to the capacity and productivity at the workplace directly. People who are very satisfied with their job often work greater effective or lack of absenteeism‚ quitting job and late for work or lethargy. In Vietnam‚ thank to profound globalization‚ people has especially cared about diversity in organization’s culture and doing many researches to understand more about the level of job satisfaction and attitudes toward work

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    majority of their life at work job satisfaction is an important element of everyone’s individual well-being. “Job satisfaction is a positive feeling that one gets about a job resulting from an evaluation of its characteristics (Robbins‚ S. P.‚ & Judge‚ T. A. pg. 75‚ 2013).”The top five factors and why they are important to me would have to be job security‚ relationship with co-workers‚ safety with in the work place‚ compensation / pay‚ and benefits. Job security Job security is important to me so

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    What Factors Are Most Important to Your Job Satisfaction? Gilberto Carreras Kaplan University Introduction Now days everyone needs a job‚ Men‚ Women‚ Teens and everyone has different opinions on their job satisfaction. Based on my opinion and my research I will present what five factors that are important to me in the job force. There is so much that people wants from their jobs‚ however every day employers are cutting benefits and the employee does not have a choice‚ just to accept it. What

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    Chapter 6 Perception and Individual Decision Making 6 CHAPTER Perception and Individual Decision Making LEARNING OBJECTIVES After studying this chapter‚ your students should be able to: 1. 2. 3. 4. 5. 6. 7. 8. 9. Define perception‚and explain the factors that influence it. Explain attribution theory‚ and list the three determinants of attribution. Identify the shortcuts individuals use in making judgments about others. Explain the link betweenperception and decision making

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