* Research is organised‚ systematic‚ data-based critical scientific inquiry or investigation into a specific problem‚ undertaken with the objective of finding answers or solutions to it. * Outcome: Information that enables managers to make decisions to rectify problems. * Data : Primary (first-hand) or Secondary (readily available); Quantitative or Qualitative Types of research: * Applied Research: Research done with the intention of applying the results of its finding to solving
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May 30‚ 2012 Case Analysis: Peppercorn Dining 1. The consultants’ data collection involves gathering information on specific organizational features‚ based on personal interviews and observations. They also examined the organizational mission statements‚ records‚ rules‚ regulations and policies in order to gain information about the unit’s structure. Since Erica was a former student manager at the dining unit couple of years ago‚ she took over the interviews with the employees because it was
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minimal interference from the researcher. Questionnaires and IDI (or focus groups) are the main sources to collect primary data reference books‚ recent journals‚ trusted internet web sites and IMS data…..etc. are the main dependent in collecting secondary data. The researcher depends on the individual as a unit of analysis. This study is cross sectional (longitudinal) study as data is collected once a time. The researcher takes a sample (….. customers) to answer questionnaires and a sample (… customers)
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class and above (Annual Family Income > Rs. 3 lakhs) • Age group: 21 – 55 (Male/Female) • Tanishq focusing on working women segment with specially designed products – collection-G • Wedding jewelry – Premium segment (Annual Family Income > Rs.6 lakhs) Research Framework Reporting Analysis Refining and interpretation Data Collection Sampling Plan Design Research problem Research Design • Target Sample : Malls‚ Showrooms ‚ local jewelry stores • Sampling method:– Convenience Sampling • Sampling
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Introduction This paper covers the best available practice for Measuring Customer Satisfaction‚ how it relates to my organization’s current practices for measuring satisfaction of customers and provides a detailed analysis of our current trend in meeting or exceeding these best practices. Customer satisfaction measurement allows an organization to understand the issues‚ or key drivers‚ that cause satisfaction or dissatisfaction with a service experience. When an organization is able to understand
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TITLE : IMPACT OF TRAIINING METHODS ON EMPLOYEE PERFORMANCE IN IT SECTOR: A STUDY OF MAHINDRA SATYAM COMPUTERS LTD TOPIC: Training Methods REASON FOR SELECTION: Training is crucial for organizational development and its success. It is fruitful to both employers and employees of an organization. An employee will become more efficient and productive if he/she is trained well. | Training is imparted on four basic grounds: * New candidates who join an organization are given training. This
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time-bound Data Collection Methods Use available information (get access to school report cards‚ attendance data‚ standardized tests) Observations Surveys- written questionnaires‚ interviews‚ focus group discussions (FGD) Methods Criteria Select more than one method to measure an indicator (if possible) Criteria for selecting methods: Accuracy and reliability Cost effectiveness Feasibility Appropriateness When‚ Who‚ Where When: determine the frequency and timing of data collection Who:
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Master of Business Administration- MBA Semester 3 MB0050 – Research Methodology - 4 Credits (Book ID: B1700) Q1. Explain the process of problem identification with an example (Process – 7 marks‚ Example – 3 marks) Answer : The Process of Problem Identification Many times we face a common problem like‚ deployed our best team to resolve a problem and have the team execute flawlessly‚ only to find that the problem that was solved did not address the customer’s real need? This common situation
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science‚ is inductive in nature and is based on textual representations of the phenomenon under study. For Mills (2003)‚ data collection methods under this approach might include face to face interviews‚ making observations and recording interactions. The findings have greater validity but lower reliability and objectivity. Quantitative approach refers to the method wherein data collected can be measured‚ analysed and presented in such a manner that it reflects a cause-effect relationship. Since the
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The author of this essay will critically appraise tow nursing articles. A qualitative paper published in the Journal of Advance Nursing (JAN) which will be referred as ‘article one’. A quantitative paper published in the Journal of Wound Care which will be referred as ‘article two’ in this essay. Both articles are wound care related. In order to examine the strength and weakness of the articles‚ the author of this essay will use a set of tools using a methodological analysis. Therefore demonstrate
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