desirable working relationships among all employees‚ maximum employee development‚ high morale in the organization and continuous development and appreciation of human assets. The productivity of the organization depends significantly on employee job satisfaction. It not only influences the maximum work force but greatly improves the sense of morale and commitment towards the organization amongst the employees. Conducive work environment is one that gives workers a sense of pride in what they do. However
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A Paper on Customer Satisfaction By Joe Oliver Mae Ryan Lyngdoh PGDM C (2014-2016) P14253 Abstract: The paper talks about customer satisfaction of customers on brands and services. It gives a study of what customer satisfaction is‚ why it is important for a market to grow‚ and how to achieve it. It also gives a relationship between price and satisfaction and talks about consistency in customer satisfaction lifecycle. Keywords: Customer‚ Customer Satisfaction‚ Product‚ Services
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Help Promote Better Sales And Customer Satisfaction: Retail Management Degree (1041 Words) Would you enjoy working in the retail sector and assist customers with fulfilling their buying needs? Does the prospect of helping a retail business to not only run smoothly‚ but also make a better profit sound like a challenge you would relish? With a degree in retail management you can prepare yourself for a career in this sector and face the challenges of the ever changing retail environment. Whether you
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Title: Relationship between customer satisfaction and high level of service quality: Case study of Tesco store. ABSTRACT Customer satisfaction is the prerequisite for making relationships. Like any other service industry the retail industry is facing a rapidly changing market. Many researchers found numerous strong evidences which show most of the departmental stores fail to deliver customers’ desired service. High level of service quality resulting in satisfied customers is the key to sustainable
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CUSTOMERS‘ SATISFACTION ON SERVICE QUALITY OF STANDARD CHARTERED BANK 1 CUSTOMERS’ SATISFACTION ON SERVICE QUALITY OF STANDARD CHARTERED BANK By Mahamudur Rahman ID: 0830121 An Internship Report Presented in Partial Fulfillment Of the Requirements for the Degree Bachelor of Business Administration (BBA) INDEPENDENT UNIVERSITY‚ BANGLADESH April‚ 2012 CUSTOMERS‘ SATISFACTION ON SERVICE QUALITY OF STANDARD CHARTERED BANK 2 CUSTOMERS’ SATISFACTION
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SOCIAL BEHAVIOR AND PERSONALITY‚ 2008‚ 36(9)‚ 1237-1250 © Society for Personality Research (Inc.) Nepotism‚ Favoritism aNd CroNyism: a study oF their eFFeCts oN job stress aNd job satisFaCtioN iN the baNkiNg iNdustry oF North Cyprus Huseyin ArAsli And MustAfA tuMer Eastern Mediterranean University‚ Gazimagusa‚ North Cyprus Nepotism‚ cronyism and favoritism are unprofessional practices giving preferential treatment to relatives and friends in employment. For this study a survey was carried out
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PROJECT REPORT ON ‘JOB SATISFACTION IN BIRLA LIMITED’ Submitted in partial fulfillment of requirement of Bachelor of Business Administration (B.B.A) General BBA VI Semester (B)(Morning) Batch 2011-2014 Submitted to: Submitted by: JAGANNATH INTERNATIONAL MANAGEMENT SCHOOL KALKAJI‚ NEW DELHI EXECUTIVE SUMMARY Job satisfaction in regards to one’s feeling or state of mind regarding nature of their work. Job can be influences by
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Student No.: n8912386 Word count: 1787 (without reference) Due time: Thursday‚ 01/05/2014 From the perspective of research and practice‚ job satisfaction has received significant attention from the fields of management‚ social psychology‚ and practical operations in recent years. Formally defined‚ job satisfaction is a psychological disposition resulting from one’s tasks as well as attitude to the physical and social conditions of the workplace. Meanwhile‚ it also indicates
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/(#+/$)01/$#+2)/-3)4%*)!/+#56/7+#%-8)9%-:; maritalsatisfaction Marital satisfaction job satisfaction --X2 CFI RMSEA Maritaldiscord Model 1 Job satisfaction --4 maritaldiscord 1983 Job satisfaction -4 maritaldiscord 1988 Job satisfaction - maritaldiscord 1992 Maritaldiscord -- job satisfaction 1983 Maritaldiscord job satisfaction 1988 -4 Maritaldiscord -- job satisfaction 1992 x2 (df) CFI RMSEA Model 2 Job satisfaction -> maritaldiscord Maritaldiscord -4 job satisfaction X2(df) CFI RMSEA b (SE) P -.033* -.005
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to the customers to meet those needs. The market now determines what the manufacturer produces or the retailer sells and information collected from customers provides the basis for the focus for all organisational activities. Do not make assumptions about customers and their needs‚ ensure that you identify just who your customers are and what their needs are. Communicate with them often and regularly. Go directly to your customers for the information you need for information on customers priorities
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