Job Satisfaction Job Satisfaction Overview: Job Satisfaction is how content an Individual is with his or her Job. It is a positive feeling about a job resulting from an evaluation of its characteristics. Researchers have divided Job satisfaction into 2 sub Categories: Affective Job Satisfaction and Cognitive Job Satisfaction Affective Job Satisfaction: The extent of pleasurable feelings one has about his or her job. Cognitive Job Satisfaction: The extent to
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MANAGEMENT PROJECT REPORT ON “JOB SATISFACTION OF EMPLOYEES” (BHARAT HEAVY ELECTRICAL LIMITED IP JAGDISHPUR) SUBMITTED IN THE PARTIAL FULFILLMENT OF REQUIREMENT FOR THE AWARD OF THE DEGREE OF “MASTER OF BUSINESS ADMINISTRATION” Submitted by RICHA DIXIT Under the Guidance of Mr. S.N. TIWARI 1 PREFACE The project work entitled “A STUDY ON JOB SATISFACTION OF EMPLOYEES OF BHARAT HEAVY ELECTRICAL LIMITED IP JAGDISHPUR” Job Satisfaction is the favorableness or un-favorableness
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Report on Job Satisfaction Organizational Behavior 11/27/2012 EMBA Spring‚ 2012 Submitted By: Mr. Raju Karki Ms. Rama Satyal Mr. Ramesh K.C Mr. Sandeep Amir Kansakar Mr. Sanjeev Shrestha Submitted To: Mr. Shanker Raj Pandey Contents Annex I: The Survey Questionnaire Case Analysis on Job Satisfaction in Nepal Telecom‚ Mobile Service Directorate‚ Sajha Office Why we choose Job Satisfaction and why? In this professional world job satisfaction is the key indicator
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CHAPTER 01 INTRODUCTION Job satisfaction refers to an employees general affective evaluation of his or her job. Spector defines the concept more simply as “how people feel about their jobs and different aspects of their jobs” (1997‚ 2). He also considers it as a “related constellation of attitudes about various aspects or facets of the job” (Spector 1997‚ 2). The organizations should be concerned about their employees level of job satisfaction? Employee satisfaction increases employee retention
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Dissertations 2012 Three essays on the customer satisfaction-customer loyalty association Young Han Bae University of Iowa Copyright 2012 Young Han Bae This dissertation is available at Iowa Research Online: http://ir.uiowa.edu/etd/3255 Follow this and additional works at: http://ir.uiowa.edu/etd Part of theBusiness Administration‚ Management‚ and Operations Commons Recommended Citation Bae‚ Young Han. "Three essays on the customer satisfaction-customer loyalty association." dissertation‚ University
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| Chapter 1 Introduction 1.1 Background Customer Satisfaction is one of the most important issues concerning business organizations of all types‚ which is justified by the customer oriented philosophy and the main principle of continuous improvement of modern enterprises. Thus‚ customer satisfaction measurement may be considered as a most reliable feedback considering that it provides in an effective‚ direct‚ meaningful and objective way regarding the clients’ preferences and expectations
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influenced by motivation and job satisfaction The term relates to the total relationship between an individual and the employer for which he is paid. Satisfaction does mean the simple feeling state accompanying the attainment of any goal; the end state is feeling accompanying the attainment by an impulse of its objective. Job satisfaction does mean absence of motivation at work. Research workers differently described the factors contributing o job satisfaction and job dissatisfaction. The
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as private banks offer better services to their internal and external customers. The scenario has created an urge to the bank policy makers to identify the underlying reasons and brought them into consideration the job satisfaction issue. It will investigate that officer of Shahjalal Islami Bank Limited play the key role in manipulating their services through implementing policy. 1.1: Statement of the Problem: Job satisfaction is the reaction of the workers against the role they play in their work
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through their people (Galanou‚ & Dimitris‚ 2010). One of the most often cited definitions on job satisfaction is the one given by Spector (1979) according to whom job satisfaction has to do with the way how people feel about their job and its various aspects. It has to do with positive employee attitudes and actions are what create positive customer experiences. Employees who have higher job satisfaction are usually less absent‚ less likely to leave‚ more productive‚ more likely to display organizational
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individual behaviour. That concept may be attitudes‚ job satisfaction‚ personality‚ values‚ perceptions‚ emotions and moods‚ or motivation. Recently‚ there is a widely debate on whether a happy employee is a productive employee‚ which indicates that people pay an increasing attention on individual’s feelings or satisfaction on their job. The key issues are that what are the causes of job satisfaction‚ how important is it and how to improve job satisfaction of employees‚ especially by managers. To understand
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