any internal department or process such as HR or Pay role or machinery etc and the external challenges can be competition‚ changing technologies etc. Globalization on one hand gives benefits to the company to explore new markets and increase its customers in order to make more profits but it also poses different problems and challenges which the company has to tackle to continue its success in the new markets. Company has to design proper strategic plan to point out and tackle the problems curbing
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CUSTOMER SATISFACTION IN THE MOBILE TELECOMMUNICATIONS INDUSTRY IN NIGERIA. Presented to Blekinge Institute of Technology‚ Department of Management‚ Ronneby‚ Sweden‚ in fulfilment of the requirement for the Degree of Master of Business Administration (MBA). BY: DR. ENIOLA SAMUEL SUPERVISOR: TOM MICHEL © December 2006 ABSTRACT Customer satisfaction is a fundamental marketing construct in the last three decades. In the past
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Research Proposal (Fast Food Industry) To study the attitude towards consumption of healthy food within the fast food industry Background We are a marketing research team of a fast food chain store. With increasing awareness about healthy food among the masses and with consumer preferences changing towards healthy food‚ we intend to launch a health food segment to cater to this need of the customers. We are also concerned about the pricing of the product that whether it should be priced same as
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era where the flows of customers are increasing towards fast food restaurants‚ it is more challenging to offer good customers service. It is also imperative that you maintain a high degree of consistency in your offerings‚ which prevents you from alienating your customers. The Philippine Star (1997) described the Filipinos are fast food lovers. They enjoy tasty meals. They go to restaurants serving smorgasbords in a luncheon or supper buffet offerings a variety of foods and dishes. These restaurants
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subordinate as well. It’s best for a leader if he/she is also a good follower. As they say‚ a good leader is a good follower. When you learn to be a good leader you also learn how to pay respect to others. Giving respect is very much important in the industry. You can’t stay long in your work if you won’t give and take respect. It’s like a mutual relationship that you have to develop in order to love your work. One must also have a strategic approach to improvement. One must not be settled and
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Compare and contrast the similarities and differences between work and employment relations in the fast food industry in Singapore with work and employment relations in the fast food industries in Germany and the United States. How would you explain those similarities and differences between Singapore and the other two countries? Introduction The fast food industry‚ and McDonald’s in particular‚ have come to be regarded as emblematic of a new global culture (Leidner‚ 2002‚ pg 8). McDonald’s operates
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For this essay‚ I have chosen the fast food industry as the industry I will look at and Indonesia as the country. Indonesia has a population of 232 million people‚ with the capital city Jakarta alone has 10 million people‚ more than twice the population of the whole of New Zealand. So Indonesia represents a huge market for industries to delve into‚ in 2011 Indonesia recorded US $18 billion in Foreign Domestic Investments and ranked 18th for biggest FDI inflow. (data.worldbank.org‚ 2013) And on a
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The people in the United States are grand consumers of fast food do to the hours of work and personal obligations which do not give the time to reconsider what to eat. Most of the people don’t have any idea what they are feeding themselves or their family. Fast food industries do not give the consumers the right information about their menu. Researching the fast food market I came to the conclusion that most of the local fast food restaurants do not give out healthy menu information or promote
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history of fast food started to boom and as cities and countries started expanding‚ populations began to increase. Long ago‚ tourist cities became more popular and news was spread around to find cheap inexpensive food. In 1916‚ the first hamburger joint was opened up in Wichita‚ Kansas known as White Castle. As the fast food industry started to become more popular‚ waitresses started delivering food to cars and then the modern version started to adapt to drive-thru windows. As the industry started booming
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THE EFFECTS OF FOOD QUALITY AND CUSTOMER SERVICE IN CUSTOMERS SATISFACTION IN RESTAURANT SETTING I. INTRODUCTION I.1 BACKGROUND OF THE STUDY Basically Filipinos are food lovers. Eating is a necessity for all people. Eating together at home with loved ones or relative has been the tradition of Filipinos as derived from the Filipino culture. But why do people still love to eat out in a restaurant? If people eat out it is usually based on the food offered‚ the ambiance offered and the
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