COLLEGE CONTENTS 1. STUDY ON A BUSINESS ORGANISATION-GEOJIT BNP PARIBAS 2. RECENT AMENDMENTS IN COMPANIES BILL 2009 3. PERFORMANCE OF A BSE LISTED COMPANY-SOUTH INDIAN BANK 4. IFRS GLOBAL CONVERGENCE ISSUES & CHALLENGES STUDY ON A BUSINESS ORGANISATION GEOJIT BNP PARIBAS COMPANY PROFILE Geojit BNP Paribas a leading retail financial services player. Geojit BNP Paribas today is a leading retail financial services company in India with
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BNP Paribas is a bank that resulted from the merger of BanqueNationale de Paris (BNP) and Paribas in 2000. It is the largest bank in Europe with 2014 revenues of €39.2 billion in 2014. BNP Paribas is located in 75 countries (BNP Paribas US‚ 2015)‚ 29 in Europe.(See Table 1 in the Appendix.) Most of these countries are among the highest rated by World Bank (2015) and by various rating agencies (Trading Economics‚ 2015). The bank is present in the majority of World Banks’s high income countries. It
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Strengths One of the most important strengths of BNP Paribas that would be relevant to Peru would be its having good digital‚ mobile‚ and internet banking services (BNP Parabas‚ 2015). The bank has positioned itself as particularly strong in this area. These services are some of the fastest growing in the country. Companies’ usage of these services continues to grow. (JP Morgan‚ 2012) Peru banks seem to be fairly new in offering these services. BNP Paribas could help grow the industry in this regard.
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An Overview of Customer Satisfaction Models Willard Hom‚ M.B.A. Interim Director of Research Policy‚ Planning & External Affairs Division Chancellor’s Office‚ California Community Colleges Abstract The concept of customer satisfaction has attracted much attention in recent years. Organizations that try to analyze this concept should begin with an understanding of various customer satisfaction models. Such models clarify various theories about customer satisfaction‚ making research and analysis
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CUSTOMER SATISFACTION 1.0 INTRODUCTION Customer satisfaction is a term that normally used in manufacturing‚ business and marketing industries. This measurement benchmark is important for recognizing the potentiality of product or services demand in meeting the customer expectation and requirement. As the economy is now gearing towards globalization‚ remain competitive in product quality‚ reliability‚ creativity‚ innovative‚ competitive price and excellent customer service is vital in order
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Dissertations 2012 Three essays on the customer satisfaction-customer loyalty association Young Han Bae University of Iowa Copyright 2012 Young Han Bae This dissertation is available at Iowa Research Online: http://ir.uiowa.edu/etd/3255 Follow this and additional works at: http://ir.uiowa.edu/etd Part of theBusiness Administration‚ Management‚ and Operations Commons Recommended Citation Bae‚ Young Han. "Three essays on the customer satisfaction-customer loyalty association." dissertation‚ University
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| Chapter 1 Introduction 1.1 Background Customer Satisfaction is one of the most important issues concerning business organizations of all types‚ which is justified by the customer oriented philosophy and the main principle of continuous improvement of modern enterprises. Thus‚ customer satisfaction measurement may be considered as a most reliable feedback considering that it provides in an effective‚ direct‚ meaningful and objective way regarding the clients’ preferences and expectations
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Customer Satisfaction & how can we measure it By: Omid Nasrollah Mazandarani BACKGROUND OF THE WRITER As a student of Masters of Business Administration specialization in general management with the background of Bachelor of Industrial engineering the writer has four years experiences in the automobile industry. These experiences and background help me to understand the role of customer satisfaction in terms of organization profitability. Abstract: This proposal examines customer
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quality and justice on customer satisfaction and the continuance intention of mobile value-added services: An empirical test of a multidimensional model Ling Zhao a‚ Yaobin Lu a‚⁎‚ Long Zhang a‚⁎‚ Patrick Y.K. Chau b a b School of Management‚ Huazhong University of Sci. and Tec. Wuhan 430074‚ China School of Business‚ The University of Hong Kong‚ Hong Kong‚ China a r t i c l e i n f o a b s t r a c t Understanding the antecedents and consequences of customer satisfaction in the mobile communications
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A SUMMER TRAINING PROJECT REPORT ON “CUSTOMER SATISFACTION ON ICICI BANK” Submitted in the partial fulfillment for the award of Degree of Bachelor in Business Administration 2010-13 UNDER THE GUIDANCE : SUBMITTED BY: Ms.Sonia Arora Jacob Varghese FACULTY (Management)‚ CPJCHS Enroll.No.-10421501710 BATCH NO.- 2010-13 CHANDERPRABHU JAIN COLLEGE OF HIGHER STUDIES & SCHOOL OF LAW An ISO 9001:2008 Certified Institute
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