Case study 1: Bajaj Auto Ltd. Your task : Analyze the position of Bajaj in the current market set-up‚ evaluating its strengths‚ weaknesses‚ threats and opportunities available. Bajaj Auto Ltd. (BAL) is one of the oldest and the largest manufacturer of automobiles in India and has been the market leader in scooters. In 1990s‚ the near monopolistic market structure‚ perhaps‚ lulled the company into being complacent and they gave way to the competitors like Hero Honda and TVS. Hero Honda and TVS
Premium Bajaj Auto Auto rickshaw Yamaha Motor Company
yet i don’t hate starbucks because i don’t like THEIR coffee if you don’t like the people who go there‚ well‚ then you’re profiling‚ if you don’t like the people who work there‚ why? people call them snobby‚ i call them nice‚ you try working in customer service everyday‚ people are assholes‚ and the workers at starbucks are always really nice to me‚ or at least you can tell they try‚ and of course there will be a rude one every now and then‚ you’ll find this at EVERY DECENT SIZED BUSINESS IN THE
Premium Coffee Starbucks Hatred
Informing Science: the International Journal of an Emerging Transdiscipline Volume 11‚ 2008 Framework of Problem-Based Research: A Guide for Novice Researchers on the Development of a Research-Worthy Problem Timothy J. Ellis and Yair Levy Nova Southeastern University Graduate School of Computer and Information Sciences Fort Lauderdale‚ Florida‚ USA ellist@nova.edu‚ levyy@nova.edu Abstract This paper introduces the importance of a well-articulated‚ research-worthy problem statement
Premium Research Scientific method Academic publishing
PART 1 TOPICS * INDUSTRY OF AUTOMOBILE * HISTORY OF BIKE ------------------------------------------------- THE AUTOMOBILE INDUSTRY THE AUTOMOBILE INDUSTRY INDUSTRY PROFILE INTRODUCTION Industry Profile The market of two wheelers is very wide and because of technology‚ new products (two- wheeler) with new features are introduced day by day. The level of competition is also very high in two wheeler market. So‚ because
Premium Board of directors Managing director Executive director
Bajaj Auto Index 0 Objective (pg no1) 1 Introduction (pg no 1) 2 History (pg no 2) 3 Entry Barriers(pg no 2) 4 SWOT Analysis (pg no 3) 5 Porter’s Analysis (pg no 4) 6 Managerial Style(pg no5) 7 Hierarchy( pg no 6) 8 HR Practices(pg no 7 ) 9 Business Stratergies(pg no 8) 9a‚ Marketing Strategies (pg no 8) 9b‚ Other Strategic Issues (pg no 10) 10 Cost effective and Environmental strategies (pg no 12) 10a‚ Conservation of energy (pg no 12) 11 Community leadership programmes (pg no 13)
Premium Bajaj Auto Auto rickshaw
In Proceedings of the 17th IEE UK Teletraffic Symposium‚ Dublin‚ Ireland‚ May 16-18‚ 2001 QUANTIFYING CUSTOMER SATISFACTION WITH E-COMMERCE WEBSITES Hubert Graja and Jennifer McManis1 Abstract E-commerce is an increasingly significant part of the global economy. Users of E-commerce Web sites often have high expectations for the quality of service‚ and if those expectations are not met‚ the next site is only a click away. A number of performance problems have been observed for E-commerce Web sites
Premium World Wide Web Website Web page
Customer Satisfaction in the Banking Industry Case Study – Barclays Bank of Kenya Ltd. Customer satisfaction is a major issue in almost all sectors. This can basically determine the success and profitability of a company as a satisfied customer would most likely to ‘spread the good word’ or would have be happy to do business again with the firm. It is an important theoretical and practical issue for market researchers and consumer researchers (Meuter et al‚ 2000). With positive results in most research
Premium Customer satisfaction Service system Quality of service
Term paper On Customer satisfaction of Grameenphone limited Term paper On Customer satisfaction of Grameenphone limited Submitted to Md. Moktar Ali Associate professor Department of Marketing University of Dhaka Submitted by Md. Masum-ul-Hoque ID: Md. Ehsanul Hoque ID: 41018044 Md. Amin ID: Department of Marketing University of Dhaka Date of submission: 8 August‚ 2011 Letter of Transmittal 08 August‚ 2011. Md. Moktar Ali Associate professor Department of Marketing Faculty of Business
Premium Mobile phone Customer service
Customer Satisfaction Research Report Executive Summary Rockin’ Rubies is a well known national chain restaurant with a loyal customer base‚ which is known for its business style atmosphere and family dining flair. In the past year‚ the corporation has seen a marked decline in sales. The decline in sales is exponentially increasing as every fiscal quarter passes by. The reason for the decline in sales is unknown to the corporation at this time. The restaurant has not changed locations
Premium Focus group Marketing research Customer service
Customer Satisfaction in Banking Introduction Aiming for the customer satisfaction is the most challenging task in every organization. Through the satisfied customers‚ a firm an easily measure the effectiveness of the business‚ its potential and position in the industries‚ and the areas that are needed to polish and improve. Keeping the trust of a customer is not an overnight miracle but with full of patience and bountiful of effort. Background and Problem Statement The products and services
Premium Research Research and development Scientific method