CUSTOMERS‘ SATISFACTION ON SERVICE QUALITY OF STANDARD CHARTERED BANK 1 CUSTOMERS’ SATISFACTION ON SERVICE QUALITY OF STANDARD CHARTERED BANK By Mahamudur Rahman ID: 0830121 An Internship Report Presented in Partial Fulfillment Of the Requirements for the Degree Bachelor of Business Administration (BBA) INDEPENDENT UNIVERSITY‚ BANGLADESH April‚ 2012 CUSTOMERS‘ SATISFACTION ON SERVICE QUALITY OF STANDARD CHARTERED BANK 2 CUSTOMERS’ SATISFACTION
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Fast food is something that every American knows about. Most likely you‚ the person reading this has had fast food before‚ and probably enjoyed it. Whether it may be Mcdonalds‚ Burger King‚ Taco Bell‚ Jack in the Box‚ KFC‚ etc. There is nothing as cheap‚ quick to get‚ and tasty as fast food. With the ever-growing population of obese Americans‚ people are looking for a reason and for most that reason is fast food. Now according to the CDC (centers for disease control) the definition of overweight
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practice for Measuring Customer Satisfaction‚ how it relates to my organization’s current practices for measuring satisfaction of customers and provides a detailed analysis of our current trend in meeting or exceeding these best practices. Customer satisfaction measurement allows an organization to understand the issues‚ or key drivers‚ that cause satisfaction or dissatisfaction with a service experience. When an organization is able to understand how satisfied its customers are‚ and why‚ it can
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understand the customer’s expectations while consuming a service and the satisfaction level of the customer. In this case‚ a consumer experiences a particular service at a hairdressing saloon. The customer expectations are compared with actual outcome. In addition‚ the report also defines and explains SERVQUAL and relates it to the service diary. The service dairy is made to show the importance of a service to a customer and it provides information related to the expectations and what really happened
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Services‚ Quality and Customer’s Satisfaction Survey (Burger King) Your opinion will help to improve the services at …….. Please Take a Moment To Answer These Questions: 1. How often do you visit Burger King? Daily 4 Times a Week 3 Times a Week 2 Times a Week Once a Week 2. When do you likely visit Burger King? 10:30 am - 1 pm 1pm - 4:30 pm 4:30 pm - 8:30 pm 8:30pm -11:30pm 3. How would you rate your overall satisfaction with this restaurant (BK)? Very Satisfied
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Running head: MEASURING CUSTOMER SATISFACTION Measuring Customer Satisfaction James Brown Keller Graduate School of Management Quality Management GM588 Professor Robert Lee Mar 20‚ 2011 Measuring Customer Satisfaction As we move into a huge global business environment we find that the need has become much greater to measure and track customer satisfaction. This measurement is a relatively new concept being adopted throughout the business community. It was stated in the Harvard Business
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me you probably have had more fast food than you would like to admit. Fast food is an idea that has taken the world by storm‚ being able to travel from home to Chicago‚ to Boise‚ to Atlanta or now even China and get the same food made you way! Some people blame fast food for America’s obesity and laziness problems while others could not live a day with out a Big Mac or Whopper. Fast food was originally intended to serve working class citizens at a fair price for food when they were hungry. Today
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Fast Food Essay Julia Mendoza English 114 Section 13 Karen Coopman December 12‚ 2012 Julia Mendoza Eng. 114.13 12-12-12 Fast Food Essay Obesity is becoming an increasingly large problem‚ most especially in the United States where‚ according to the Center for Disease Control and Prevention‚ more than one-third of adults are obese. The large fast food industry of the America creates food that has contributed to this obesity problem‚ and many believe that the industry is the main
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April 28‚ 2014 Fast Food According to Lin‚ Guthrie and Frazao‚ children’s calorie consumptions from fast food and soft drinks increased dramatically. Weight is always a problem in our society. Now a day‚ we are forgetting about healthy food just to save our time and money. We have adopted fast food to reach a level of obesity. Fast foods have a biggest contribution on obesity because of easy access on food restaurant; contain less amount of nutrition‚ and food advertisements..
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Fast food Many people nowadays depend on fast food restaurants in their daily life. Most of them particularly young people prefer to eat fast food such as hamburgers‚ hot dogs‚ French fries and pizza. There are many this restaurants are popular. The main ones are that the fast food is easy to get‚ cheaper‚ tastes delicious‚ and it is always ready. The main reason why fast food is so popular is because it is easy to get. Many people work long hours‚ so they do not have time to prepare their own
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