outline: 1. Origin of the report 2. Aim of the report 3. Objectives of the study 4. Scope of the study 5. Methodology of the study 6. Limitation of the study 1. Origin of the report: Internship is a part of the BBA program of the department of Business Administration of Leading University. Here‚ one report is necessary to justify our work in internship. The report was assigned by the department. The topic of the report is “a study on customer services in Bank Alfalah in the Sylhet Branch
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` CUSTOMER CARE AND CUSTOMER SATISFACTION IN HOTELS A CASE STUDY OF SHERATON HOTEL BY NATUHWERA CHRISTINE 07/U/13737/EXT SUPERVISOR: MR. TIBAINGANA ANTHONY A RESEARCH REPORT SUBMITTED TO MAKERERE UNIVERSITY IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF THE AWARD OF A DEGREE OF BACHELOR OF COMMERCE JULY 2011 DECLARATION I‚ Natuhwera Christine hereby declare that customer care and customer satisfaction in hotels is entirely my own original work and has never been presented
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Training & Development of Jamuna Bank Limited Prepared for Dr. Zahed Husain Sikder Professor Department of Business Administration American International University-Bangladesh Prepared by 1.Atonu chakrobartty………….. 10-93783-2 2.Md. Hasanuzzaman………….. 3.Md.Rashed Kaiser riad………. 4.Ashis mojumder……………… 5.Limen das…………………….. Acknowledgement Successful completion of any course requires support from various persons. We are grateful to them for giving me valuable advises and suggestions
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a) Advise on the relationship between a bank and its customer. Explain the duties and rights each has towards each other. b) Name and discuss any three types of negotiable instruments AUTHOR: KATALILO JOY INTRODUCTION This paper is aimed at discussing the relationship between a bank and its customer and the duties and rights each has towards each other. In discussing the relationship a scenario will be considered. The paper will further discuss
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Research Title: Measuring Customer Attitude towards Broadband Services Literature Review Early studies on impacts of broadband computer networks on society mainly focus on offering expert opinions‚ forecasting future trends‚ and speculating about the potential of the technology. More recent studies attempted to assess the penetration rate of broadband by focusing on specific types of applications requiring high speed (Chang‚ Lee‚ & Middleton‚ 2004; Cohill‚ 2005a‚ 2005b; Lee‚ O ’Keefe‚ & Yun
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TOPIC : JOB SATISFACTION COURSE TITLE: ORGANISATIONAL BEHAVIOR TABLE OF CONTENTS A. INTRODUCTION…………………………………………………… B. RESEARCH ON JOB SATISFACTION…………………………… C. ISSUE RELATED TO JOB SATISFACTION…………………….. D. OBJECTIVE OF THE RESEARCH………………………………. E. METHODOLOGY OF THE RESEARCH………………………… F. FINDING OF THE RESEARCH…………………………………… G. DISCUSSION AND THEORY……………………………………… H. CONCLUSION AND RECOMMENDATIONS…………………... I. REFERENCE………………………………………………………… J. APPENDIX…………………………………………………………… Page 3
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Computer Consulting by Kim Smith Customer Balance Detail All Transactions Type Ahmadrand‚ Ela Invoice Invoice Date 12/31/2012 01/05/2013 Num 3 Account Accounts Receivable Accounts Receivable Total Ahmadrand‚ Ela Andrews Productions Invoice Accounts Receivable 12/31/2012 Total Andrews Productions Clark‚ Binsley‚ and Basil‚ CPA Invoice 12/31/2012 Invoice 01/05/2013 5 Accounts Receivable Accounts Receivable Total Clark‚ Binsley‚ and Basil‚ CPA Creative Products Invoice 12/31/2012 Accounts
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www.studyguide.pk UNIVERSITY OF CAMBRIDGE INTERNATIONAL EXAMINATIONS GCE Advanced Subsidiary Level and GCE Advanced Level MARK SCHEME for the May/June 2008 question paper 9697 HISTORY 9697/01 Paper 1‚ maximum raw mark 100 This mark scheme is published as an aid to teachers and candidates‚ to indicate the requirements of the examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the details of the discussions that took place at an Examiners’
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Koschate‚ & Wayne D. Hoyer The Role of Cognition and Affect in the Formation of Customer Satisfaction: A Dynamic Perspective Despite the strong recognition that customer satisfaction should be viewed from a dynamic perspective‚ little is known about how the satisfaction judgment develops over time. Therefore‚ this study provides a dynamic analysis of the simultaneous influence of cognition and affect in the satisfaction formation process. The results of an experimental study based on a real consumption
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to go through advancement. In science and technology‚ the desire for improvement is a constant subject which triggers advancements. These are visible in every ramification‚ and the airline industry is not an exemption. Airline Reservation Systems (ARS) used to be standalone systems. Each airline had its own system‚ disconnected from other airlines or ticket agents‚ and usable only by a designated number of airline employees. Travel agents in the 1970s pushed for access to the airline’s systems. Today
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