ULSTER BUSINESS SCHOOL MASTER OF BUSINESS STUDIES STRATEGY AND MARKETING MANAGEMENT (Module code: BMG 777) Submitted to: Darryl Cummins and Geoff Simmons Submitted by:- B00541804 - Kevin C Abraham B00543323 - Sanoj Thaj B00544264 - Hemanth Ram B0054 - Akshay Kanda B00545863 - Rahul Shivpuje Date : 30 th April 2010 CONTENTS Title McDonald’s in India Main challenges in entering Indian market Industry trends: Overall McDonald’s
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Introduction: McDonalds is one of the biggest fast food companies in the market share today. It has been running in over 119 countries‚ as well as they have acquired over 31‚000 restaurants in the world now. McDonald’s brand mission is to be customers’ favourite place and way to eat‚ they are aligned around a global strategy called the ‘Plan to Win’‚ they also committed to continuously improving their operations and enhancing their customers’ experience. As we all know that McDonald’s had successfully
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Introduction McDonald Corporation is the world’s largest chain of hamburger fast food restaurant. There are over 30‚000 McDonald’s restaurants in more than 100 countries and served an average of 50 million customer daily. A McDonald restaurant is operated by either a franchisee or by the corporation itself. The very first McDonald was open in Singapore in 1979 and today there are over 120 McDonald restaurants across the island which served 1.2 million customers weekly. McDonald employs around 9
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McDonalds Appraisal System Question 1 & 2: McDonalds use a 360 degree appraisal system (Ward 1995) where all the information on performance and feedback is derived from a number of stakeholders within the company. The existence of an appraisal program indicates to an employee that the organisation is genuinely interested in their individual performance and development. This alone can have a positive influence on the individual’s sense of worth‚ commitment and belonging. McDonald ’s introduces
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BEYOND THE GOLDEN ARCHES: A McDonalds Marketing Breakdown "That night in my motel room I did a lot of heavy thinking about what I’d seen during the day. Visions of McDonald’s restaurants dotting crossroads all over the country and world paraded through my brain." (Ray Kroc) Kroc’s aim for McDonalds was far more than fulfilled. Today‚ it is the leading global food service retailer with 34‚000 local restaurants serving nearly 69 million people in 119 countries. There are 3 very important
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Customer Service Management and Business Performance at Vodafone Chapter 1 Introduction Customers are considered as the key for any business survival. As the market begins to saturate‚ customer retention will be a key factor in determining the success of a company (Kotler‚ 2003). As a highly competitive market‚ the mobile phone company that has the largest customer base and highest customer retention rate will be a market leader in the industry (Turel and Serenko‚ 2006). Ultimately the quality
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food restaurants‚ serving around 68 million customers daily in 119 countries across 35‚000 outlets (See Table 1). Headquartered in the United States‚ the company began in 1940 as a barbecue restaurant operated by Richard and Maurice McDonald; in 1948 they reorganized their business as a hamburger stand using production line principles. Businessman Ray Kroc joined the company as a franchise agent in 1955. He subsequently purchased the chain from the McDonald brothers and oversaw its worldwide growth
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About McDonald : About McDonald Brief History of McDonald’s The first McDonald’s was built in 1940 by the McDonald brothers (Dick and Mac) . Started off as a hot dog stand in CA [1937] The McDonald brothers realized that hamburgers were their most profitable menu item‚ and changed their business to serve a limited menu. About McDonald : About McDonald McDonald’s is a large corporation in the fast food industry. They have been around since 1955 when Ray Kroc started the chain of McDonalds. They
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Since 1955‚ McDonalds has been a driving force to make history. The restaurant has served some of the world’s favorite foods. From drive-thru restaurants to college credits from Hamburg U the restaurant continues their journey to create more history. On this journey McDonalds has made strides to provide eco-friendly restaurants that reflect the sustainability goals (McDonalds.com‚ n.d.). In this initiative the restaurant has focused its attention on going “green” which will be discussed in this paper
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right on the final say of who is approved to open a franchise‚ this takes this power out of McDonalds hands Economical- * As a business entity‚ McDonalds need to face a lot of economic variables outside its company or its macro environment. When looking for a supplier internationally for some of their products McDonalds should be aware on the global supply and currencies exchange. Although McDonalds use larger amounts of Irish beef than previously not all of their products are produced here
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