"Customer relationship management in qatar airways" Essays and Research Papers

Sort By:
Satisfactory Essays
Good Essays
Better Essays
Powerful Essays
Best Essays
Page 8 of 50 - About 500 Essays
  • Good Essays

    Framework for Customer Relationship Management Introduction: This article explores the plethora of literature available on CRM and relationship marketing and emphasizes the need for a single‚ process-based framework that helps in making a comprehensive CRM strategy followed by its successful implementation. The objective is to highlight CRM’s role in enhancing customer value and

    Premium Customer relationship management Marketing Customer service

    • 1503 Words
    • 7 Pages
    Good Essays
  • Powerful Essays

    A PROJECT REPORT ON “CUSTOMER RELATIONSHIP MANAGEMENT IN MARUTI DEALERSHIP” FOR “MARUTI WONDER CARS PVT. LTD.” SUBMITTED BY ABHIJEET K. RAUT UNDER THE GUIDANCE OF PROF. - MRS. ASHWINI SOVANI SUBMITTED TO “UNIVERSITY OF PUNE” IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE AWARD OF THE DEGREE OF “MASTERS OF MARKETING MANAGEMENT (MMM)” THROUGH VISHWAKARMA INSTITUTE OF MANAGEMENT PUNE-48 ACKNOWLEDGEMENT I express great pleasure in introducing

    Premium Customer relationship management Maruti Suzuki Suzuki

    • 6854 Words
    • 28 Pages
    Powerful Essays
  • Powerful Essays

    keeping customers happy‚ not only by providing good food‚ but also excellent service is the key to staying competitive. ! a) Explain in your own words‚ how customer relationship management is proving to be a successful tool for organisations to retain and attract new customers. b) Suggest different ideas that Rajat can use to keep the customers happy in his chain of restaurants. (Total : 718 + 752 = 1470 words) 1a. Delighting the Customer Building relationships with customers has become

    Premium Customer relationship management Enterprise resource planning Customer service

    • 3130 Words
    • 19 Pages
    Powerful Essays
  • Better Essays

    Failure Analysis: Customer Relationship Management Customer relationship management (CRM) is “an information system that combines methodologies‚ software‚ and the Internet to help an organization establish stronger customer relations with customers” (Awad‚ 2007‚ p. 296‚ para. 1). Through human involvement and information technology‚ CRM allows organizations to gain insight into customer demographics and market trends. Additionally‚ CRM helps organizations enhance their customer service‚ improve

    Premium Customer relationship management Customer service

    • 941 Words
    • 3 Pages
    Better Essays
  • Good Essays

    * Airline Customer Relationship Management Tool INDEX 1. Introduction 2. System Analysis a. Existing System b. proposed System 3. Feasibility Report a. Technical Feasibility b. Operational Feasibility c. Economical Feasibility 4. System Requirement Specification Document a. Overview b. Modules Description c. Process Flow d. SDLC Methodology e. Software Requirements f. Hardware Requirements 5. System Design a. DFD b. E-R diagram c. UML d. Data Dictionary 6.

    Premium Requirements analysis

    • 1401 Words
    • 6 Pages
    Good Essays
  • Powerful Essays

    firm’/industry’s market share in the United States and global market. Data‚ efficiency‚ and customer service—these are Amazon.com’s competitive differentiators. As progressive technology advance‚ it enhances Amazon market and allows Amazon to be lauded for its recommendations engine‚ and subsequently‚ contextual purchasing capabilities‚ and of course the shopping experiences. All these factors are crucial to keep their customers coming back for more. A new research from Forrester indicates shows that 30 percent

    Premium Online shopping Retailing

    • 1451 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    Essentials of MIS Additional Cases 1 BUSINESS PROBLEM-SOLVING CASE JetBlue Hits Turbulence In February 2000‚ JetBlue started flying daily to Fort Lauderdale‚ Florida and Buffalo‚ New York‚ promising top-notch customer service at budget prices. The airline featured new Airbus A320 planes with leather seats‚ each equipped with a personal TV screen‚ and average one-way fares of only $99 per passenger. JetBlue was able to provide this relatively luxurious flying experience by using information

    Premium Customer relationship management Airline Customer service

    • 2315 Words
    • 10 Pages
    Powerful Essays
  • Satisfactory Essays

    Customer relationship

    • 412 Words
    • 2 Pages

    crucial to enhance customer service is proper training. It will not only add value to the company and individuals but it can strongly inspire and eventually leads to greater success. Some of the advantages include‚ customer satisfaction‚ business efficiencies‚ employee improvement and public recommendations. Good customer service will promote loyal customers. This is where good training leads to customer advocacy that in return plays a huge role. Loyalty comes from the customer satisfaction. It is

    Premium Customer Customer service Good

    • 412 Words
    • 2 Pages
    Satisfactory Essays
  • Best Essays

    Cobone in Qatar

    • 5050 Words
    • 21 Pages

    Page 13 References Page 14 Executive Summary In today’s world retail industry has become a significant worldwide market expanding it through various channels reaching to customers‚ meeting their demands and eventually completing the supply chain cycle. In this modernized world‚ customers are more educated about products and services‚ thus before buying a product they derive the benefits and the value that company offers. The growth of the Internet users has considerably grown

    Premium Electronic commerce Online shopping Customer service

    • 5050 Words
    • 21 Pages
    Best Essays
  • Powerful Essays

    1.0 Introduction Abu Dhabi‚ Etihad Airways‚ the national airline of the United Arab Emirates to conduct function was established in 2003. "Etihad" is Arabic‚ is a shortened form of the United Arab Emirates. It’s headquartered in Khalifa City in Abu Dhabi during the major airlines Abu Dhabi International Airport operating from the base. Besides passenger transportation‚ Etihad Airways‚ and its Etihad Crystal Cargo offers cargo services sector. It is a relatively new company Skytrax in 2009 (Skytrax)

    Premium Strategic management Airline

    • 4035 Words
    • 17 Pages
    Powerful Essays
Page 1 5 6 7 8 9 10 11 12 50