Customer orientation. The retailer should verify the characteristics and needs of its targeted consumer and endeavors to please the needs to the highest (Bermann and Evan‚ 2012). As noted by Scheer and Loos (2002)‚ to categorize the customer-oriented spectrum’s services and products‚ it is essential to identify appropriate parameters. An appropriate parameter as guideline is the degree of individuality whereby it illustrates the output of orientation of a customer’s individual need based on his
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what is meant by the term “customer orientation” for an organisation in the context of the marketing mix. Please discuss two elements of the marketing mix and illustrate your answer with examples of products or brands of your choice. This essay is for discussing customer orientation and analysis how customer orientation works. During this essay‚ I will show you what is customer orientation and compare it with other different orientations. In addition‚ I will talk
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Customer orientation is the set of beliefs in sales that says that customer needs and satisfaction are the priority of an organization. It focuses on dynamic interactions between the organization and customers as well as competitors in the market and its internal stakeholders. It involves a continuous improvement in business processes. It is "the business seen from the point of view of its final result‚ that is‚ from the customer’s point of view." Customer orientation and sales orientation are two
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Market Orientation‚ Customer Value‚ and Superior Performance Stanley F. Slater and John C Narver Thinking in terms of the market (not marketing) is essential in the highiy competitive arenas of today‚ o achieve superior performance‚ a business must develop and sustain competitive advantage. But where competitive advantage was once based on structural characteristics such as market power‚ economies of scale‚ or a broad product line‚ the emphasis today has shifted to capabilities that enable
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of the different types of orientation 2 1.1 Sales Orientation 2 1.2 Production Orientation 2 1.3 Product Orientation 2 1.4 Marketing Orientation 3 1.5 Relationship Marketing 3 2. Description of orientation at TMN Media 4 2.1 Recap of TMN Media 5 2.2 Evidence of the sales orientation at TMN Media 5 2.3 Short-termism at MutualPoints 5 2.4 Possible change on the horizon 6 3. Developing a relationship orientation 6 3.1 Establish sense
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Principles of Supervision 1 July 2010 Orientation: Training for New Employees It is very important for every workplace to have an orientation program in order to train all new employees. The first few days at a new job will create a lasting impression upon an employee. Will the new employee perform his or her job safely‚ efficiently‚ and correctly? Part of the answer depends on this orientation; the way the trainers teach the new employees during their orientation will form the foundation for his
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GOOGLE HUMAN RESOURCES DEPARTMENT By: Omura MGMT 361: Human Resource Management July 15‚ 2012 Professor A.E. Cogdill Company profile: Google Inc. - Mountain View‚ CA. Google‚ the easiest number one ranked search engine in the world‚ posted earnings for 2011 was nearly 38 billion dollars. They have over 33‚000 employees in 70 offices through 40 countries. Google’s mission is to organize the world’s information and make it universally accessible and useful. Since its invention in 1998
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Market Orientation and Product Orientation This is an important distinction. Most businesses would today describe themselves as being ‘market oriented’ or ‘market led’. This approach requires market research and market analysis to indicate present and future consumer demand. The consumer is put first – the business attempts to produce what consumers want rather than try to sell them a product they may not really want to buy. It has advantages‚ especially in fast-changing‚ volatile consumer markets
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Product Orientation to Solution Orientation: A Journey Most industrial goods manufacturers and other organizations operating in B2B markets currently face testing times owing to bad economic conditions. While the economic downturn threatens the growth of a lot of these B2B businesses‚ other factors have also emerged that have contributed to this situation of the “perfect storm”. Increased price competition from the traditional low-labour countries‚ increased product quality levels from these same
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Google’s Introduction Google was founded by Sergey Brin and Larry Page while they were students at Stanford University in 1995. By 1996‚ they had built a search engine (initially called BackRub) that used links to determine the importance of individual WebPages. In 1998‚ the company was officially launched at a friend’s garage. The name Google was derived from the word googol‚ which is a mathematical term. This name was originated from a nine year old boy named Milton sirotta who gave the name number
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