BLT1 CREATING CUSTOMER VALUE Most of the companies nowadays utilise customer-centric approach as to ensure the quality service brought to the customer (Bolton 2004). Moreover‚ recruiting new customers cost always more than maintaining loyal customers that ultimately aims for profit for the organization (How not to let business slip away: Don’t upset old customers when tempting new ones‚ 2010). As a result‚ a lot of attentions have been drawn from the customers by the organizations via different
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DESCRIPTIVE STATISTICS AND COMPARATIVE PERFORMANCE OF TATA COMMUNICATIONS LTD. AND BHARTI AIRTEL LTD. BY-Nishant Tahiliani ROLL NO -13093 SECTION – A MODULE – QUANTITATIVE TECHNIQUES PROF. –JAIRAJ GUPTA SUBMISSION DATE – 2ND AUG 2012 ACKNOWLEDGEMENT I would like to acknowledge some of the many people who have helped with this project. Mr. salim jamadar who is the librarian of isb&m college. He helped me in taking proper utilisation of the books. Mr. jairaj gupta helped me
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MGT 687 In the article‚ “Leading a Supply Chain Turnaround‚” the author Reuben Slone incorporated some innovative solutions to reduce bottle necking to make sure customer/consumer fulfillment was met. The strategy that Reuben Sloan employed seemed basic yet very broad spanning. He spoke of there being 27 different dimensions to this supply chain turn around. While he didn’t name all of the 27 dimensions‚ Sloan made sure to highlight the essential components of his strategy. In accounting
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Q 1. Anne leaves a rich legacy that is defined by her close connection to Xerox customers‚ her active engagement with Xerox people‚ and her steadfast commitment to the values of the company that are inherent in its culture and in her effective leadership‚? Said N.J. Nicholas‚ Jr.‚ lead independent director of Xerox’s board of directors. ?As important‚ she has worked closely with the board to ensure a seamless and well planned leadership succession. She has earned our tremendous respect and our
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Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. Organisation type Name of organisation Description of products and services Commercial organisation Microsoft Sells and makes a variety
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experience is fulfilled only when there is hard work and also good support and cooperation offered by various people that I have been able to compile in this report. It is always wise to appreciate such people who have helped me to complete Internship Program successfully. I express my deep sense of gratitude and indebtedness to my Institute which has provided me an opportunity to fulfill the most cherished desire to reach my goal. I am deeply indebted to my Company guide Mr. Pradeep and all staff
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[pic] Term Paper of Marketing Management Topic: Comparative Study of Marketing Mix Elements Of Vodafone and Airtel Submitted by: Submitted to: Arun Verma Anju Saini 11012490- A26 (faculty) Sec: 1011 MBA (IB) Acknowledgement I feel immense pleasure to give the credit of my term paper to all those individuals who guided me
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Chapter I I. Introduction The findings of this research are mostly useful to those (managers and crews) who intend to give customer satisfaction. The research indicates the most important aspects to give 100% customer satisfaction that will benefit customers and the company as well. In the past few years significant growth has been noticed on Jollibee Foods Corporation. It has been proved that Jollibee Foods Corporation is the fastest and the largest growing company
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Loyalty Loyalty‚ what is it? Loyalty is seen as the basis to every relationship whether secular‚ intimate‚ or causal. A man is loyal to his country‚ company‚ and wife. Loyalty is often seen as a virtue in a person. It is attributed to someone who has all good virtues such as honesty‚ compassion‚ charity‚ diligence‚ and humility. Loyalty begins from the moment we encounter a person or thing. Loyalty helps us choose. When we first enter this world‚ our first need is to find someone to care for us
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unconditional love and support. To our teachers‚ who shared with us their knowledge and skills. To the children of the Pilot Elementary School‚ who made the Outreach Program memorable. To our school‚ who supported and implemented this program. And above all‚ to our Almighty God who has given as everything in life. PLEDGE OF LOYALTY We‚ the BASS Economics 1st year student‚ do hereby Solemnly pledge to be ever faithful to God‚ to our country and to our school. We promise to develop ourselves to
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