“STUDY ON CUSTOMER SERVICES in BHARTI AIRTEL SERVICES LTD” A first review report (Submitted by M.MUBBIDATHI‚ Roll No: 1211MBA0476: Reg. No: 68212100123 ) Need for the Study: The scope of the project report is to study the level of satisfaction of the customers with Bharti Airtel services. Every company wants the feed back of their customer about the product‚ price‚ service and promotional activities in order to know the customer attitude towards its product. The consumers were to
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Throughout my working experience‚ I have been a part of the contact centre family for 13 years to date. Today when I look back at how I spent those years and what kind of an individual I have turned out to be‚ I am glad that I made the right choice because this process has the capability to bring the best out of anyone‚ anywhere. Imagine getting the opportunity to provide a top draw service on behalf of an organization only by assisting the customer over the phone. Just with a few amendments and
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made while there‚ and others just came and talked. The meeting was for the people that sent them to girl/boy state. They were able to invite their family and friends all together there were about 20 people. The girls and boys talked about there experience and what they learned. The different roles in the government they played. Each state they you were put into had different thing to offer. Some held government roles part of the court‚ newspaper‚ and more. These are only a few examples of the possibility
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Microsoft India GTSC My First Job Experience Viren Naidu - Times Of India Date – May 20‚ 2009 Microsoft India GTSC I had no clue what the company was looking for when I first went for the interview. This was at Wipro Infotech and I was barely 22. But I wanted the job desperately! The interview was for a sales position. And I had a degree from the Government Engineering College‚ Trivandrum. People were highly skeptical and wary about the transition I had undergone. And they wondered why an
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DISSERTATION TITLE: INVESTIGATING THE EFFECTS OF CUSTOMER RELATIONSHIP MANAGEMENT AT SACHA COSMETICS TRINIDAD AND TOBAGO LIMITED. SCHOOL TITLE: INVESTIGATING THE EFFECTS OF CUSTOMER RELATIONSHIP MANAGEMENT AT SACHA COSMETICS TRINIDAD AND TOBAGO LIMITED ABSTRACT The concept of customer relationship management has become increasingly used in strategy and marketing literature in modern times. The term Customer relationship management is considered central
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studying. Others may opt to transfer or enroll in other school where education is cheaper. With this situation‚ the researchers have found the topic interesting to discuss and find out the impact on customer loyalty and customer satisfaction on achieving a competitive advantage in the University of
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‘Religious experience can be used as evidence for the existence of God’ A religious experience is an encounter with God when you experience transcendent reality and it you cannot will it to happen. A direct religious experience refers to events where God reveals him/herself directly to the person having the experience. The experience is not chose or willed by the person; the person experiences or observes God in some way. An indirect religious experience refers to experiences‚ thoughts or feelings
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21 January 2015 Customer Service Matters Introduction Organizations are complex collections of various groups working toward the same common goal. In order to create the effective use of limited resources and to focus on stated goal‚ organizations’ structures are established. The most common structure‚ Functional Structures‚ have 3-5 levels each with their own specific responsibility and expectation. The most commonly recognized levels include the following: Human Resources (Hiring employees
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Customer relationship management (CRM) is a business philosophy and set of strategies‚ programs‚ and systems that focuses on identifying and building loyalty with a retailer’s most valued customers (Levy‚ Weitz 275). A loyal customer is one who is committed to purchasing merchandise and services from a specific retailer‚ he or she resists the efforts of competitors‚ and also has an emotional attachment to a retailer. The four steps involved in the formation of a CRM program are collecting customer
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EFFECT OF SUPPLY CHAIN MANAGEMENT ON CUSTOMER SATISFACTION Supply chain management typically establishes the process of planning‚ sourcing‚ procuring and controlling the movement of the raw material to finished goods right from the hands of the suppliers into the lap of the customers. These activities can be seen as originating from an order of the customer to the delivery of the products which will interconnect various stakeholders from customer to retailer to distributer & wholesaler to
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