Dear Ms Brennan‚ I am writing this letter of complaint about a very serious matter and it is not only affecting me but my whole class. I wanted to discuss a matter that has troubled me and my classmates for around 2- 3 months now‚ as I have seen there has been no progress in the situation I thought it would be better if you could see it from a student’s point of view. I have learnt that many of my other classmates have also come to you with our situation. I also know that you may well know who
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Directive & Informative Memos Review Worksheet This is a review of directive & informative memos that you learned about in Module 3. Activity 1 1. What are the 5 parts of the header of an informative memo? __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 2. The ‘Subject:’ line should be _____________________________________________________
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convenient to you‚ the master can come tomorrow at any time from 10A.M. to 10P.M. - it would be great if he will come at 7P.M. - Ok. thank you for choosing us. wait the agent tomorrow at 7P.M. bye! -Bye. ________________________________________ complaint handling -Hello - good evening. how can I help you? - a days ago I have bought a new coat and didn’t noticed that there is a big hole inside! - oh‚ we are really sorry for it. you can choose from several options: to refund‚ to replace or
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company and give us that edge. To promote great exercise‚ diet‚ and health products while accomplishing all those things can really give the customer an intense insight as to what our company is really capable of accomplishing. We look forward to seeing those pounds drop and smiles arise as your bodies begin to please you more and more each day. Project #2 Memo
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a formal and sustained lament in verse that commemorates death‚ war or love lost‚ usually ending in a consolation. The Wife’s Lament The story behind the lament remains obscure The title of the poem is alternately translated as “The Wife’s Complaint” In old English‚ the gender of pronouns in the poem reveals that this speaker is a woman (but that doesn’t necessarily mean the poet was a woman) All that we can know for certain is that the speaker was married to a nobleman of another country
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Awkward dates • Commercials/advertising Some examples from my own experience: a) Dog-phobia; b) Bad technical support for computer products; c) Bay Area traffic. Thesis: Your central idea should be a concise statement that declares the essence of your complaint. Here are three different examples for three different topics: - Topic: Dogphobia. Thesis: Californians are way too paranoid about dogs in public places. - Topic: Bad Tech Support: Thesis: Technical support for computer products is too inefficient
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commanding me to go back to my own counter with his fingers pointing at me. Days later‚ I approached him to confirm if I’m allowed to go to the next counter and he replied‚ no. So I told him if this is so‚ please write the bills for the next counter’s customer so I would not break your Isetan’s rules. Immediately‚ he raised his voice at me and accused me of scolding him and insisted that I go see his senior. I was told that by meeting his senior I would be able to clarify myself by writing a report about
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● First of all I would apologise for the poor customer service that the guest has been provided with. On the spot I would try to find a different room for the guests which would suit their needs and also deal with the booking for cloud 23. ● Like usually I would apologise to the couple for the poor customer service that they have received. I would try to explain why the hotel was poor and why there was building work going on at the hotel. After explaining why they’ve received such a service‚
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I am writing to inform you of my dissatisfaction with your product quality and the follow up action of the product replacement refer to the order no. S02195 delivered on 2 May 2013. Refer to the previous mail sent on 3 May 2013‚ I pointed out the defect on the goods with the photos and requested a physical checking by your team. After dealing with your colleague Calvin Choi‚ he tried to suggest the ideas and we tried to reduce the relevant redo parts since the workers already installed all the
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market. You believe that increased demand will more than offset productivity gains‚ and may even require hiring more employees. Naturally‚ you cannot guarantee this‚ although you are optimistic about the chances that this will occur. Write a one-page memo to employees that covers these points. OPTION 2 2. Assume the role of vice president of manufacturing of Eastern Products‚ Philadelphia. You are thinking about the forthcoming annual retreat of top-level managers of manufacturing‚ engineering‚
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