Publishing‚ Inc. 2009 http://www.eurojournals.com/ejsr.htm Crisis Management- A Case Study on Mumbai Terrorist Attack Manisha Shekhar Centre for Strategic Analysis & Research Deptt. of Electronics & Communication Dr. M. C. Saxena college of Engg. & Technology‚ UPTU‚ Lucknow‚ India E-mail: manisha.shekhar123@gmail.com Tel: +91-0522-4095700; Fax: +91-0522-4095730 Abstract This paper examined the Indian government intervention in crisis management during 2008‚ terrorist attack on MUMBAI. Empirical findings
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FORD/FIRESTONE TIRE TREAD ROLLOVER DEATHS Case Details: Describe in detail the illegal/unethical behavior you will be analyzing in your case analysis. You may choose any case of interest from your text or the news. In 2001‚ more than 175 deaths and 700 injuries in the United States were the result of Ford Explorers rolling over after the tread separated on Firestone tires with which the Explorers had been equipped. Firestone’s Wilderness AT tires were standard with Ford Explorers in 2000. Since
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TABLE OF CONTENTS 1. INTRODUCTION 3 2. CRISIS COMMUNCATION PLAN 4 2.1 OBJECTIVES OF CRISIS MANAGEMENT 5 2.2 STAGES OF A CRISIS 5 2.3 TYPES OF CRISIS 5 2.4 RISK APPETITE 6 2.5 HOW TO USE THE PLAN 8 2.6 PLAN AMENDMENTS 8 2.7 ACTIVATING THE PLAN 9 3. CRISIS COMMUNICATION TEAM 9 3.1 ROLES AND RESPONSIBILITIES 12 3.1.1 Crisis co-ordinator 12 3.1.2 Chief Executive or Corporate Management Team Duty Officer (Out of hours) ……………………………………………………………………………….12 3.1.3 Leader of the
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nokia crisis management Paper no. XXXVII PROJECT REPORT ON CRISIS MANAGEMENT : nokia AN ELUCIDATION Under the guidance of: Mr. Atul Gupta (Lecturer) Hindu College‚ Delhi University Compiled by: Komal Grover B.Com (h) II year Roll No: - 608 Hindu College Year: - 2007-2010 PRELUDE A crisis is a major‚ unpredictable event that threatens to harm an organization and its stakeholders. Although crisis events are unpredictable‚ they are not unexpected. The
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Toyota Crisis: Management Ignorance? Abstract Since the late 2009‚ the famous vehicle manufacture Toyota has suffered a severe crisis due to unintended quality problems in its cars which had triggered Toyota’s largest officially recalls of its cars around the world. This crisis threatens the company’s previous reputation of good quality cars‚ as well as the brand image built up over time. This study aims to elaborate on the Toyota crisis in order to understand why Toyota faces this crisis and
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Term Project Crisis Management Tenerife Planes Crash Case Study Table of Contents Contents Page Abstract History Key Discussion Question 1 – 9 Conclusion and Recommendation References 1 3 5 21 23 Abstract The Tenerife Disaster is a well known event among the aviation industry for being the worst air accident in human history. A Dutch KLM 747 and an American Pan Am 747 crashed into each other at a Spanish airport in the Canary Islands resulted in 583 death and a extensive media
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On March 22‚ Wendy’s has faced a crisis after a 39 years old woman‚ Anna Ayala‚ allegedly claimed that she had bitten down on a human fingertip in a spoonful of Wendy’s chili at a San Jose location. Within 24 hours‚ media had the entire story published and broadcasted causing Wendy’s to face the issue of recovering its brand image since then. At the beginning‚ the police was still unable to identify whose the finger was and was uncertainty about whether the finger came from a dead or live person
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Introduction: The Crisis Management Plan is a guide to providing a response system‚ by American Electrical Inc. (AEI)‚ to the major crisis that has arose on our company’s property. With the help and cooperation of Georgia Department of Environmental protection‚ it has come to the attention of American Electrical Inc. that hazardous materials may have been stored improperly within company property. All designated officials whom are to carry out specific responsibilities are expected to understand
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technology that supports that information‚ represents some of the most valuable assets for organizations around the world. Very often‚ the success of a business depends on effective creation‚ management‚ and use of information. As companies become ever more reliant on technology‚ the need for welleducated Management Information Systems (MIS) auditors and control professionals increases. Improved technology has the potential to dramatically improve business organizations and practices‚ reduce costs and
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Crisis Management Cases Coca-Cola‚ Belgium Issue: On 14 June 1999‚ in a move that was to cost more than $200 million in expense and lost profits and cause damage to he brand image of the trade-marked products of The Coca-Cola Company (CCC)‚ the Belgian Health Ministry ordered that Coca-Cola trademarked products be withdrawn from the Belgian market and warned Belgians not to drink any Coca-Cola trade-marked products they had in their homes. Later‚ France‚ Luxembourg and The Netherlands also
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