CRISIS AND CRISIS MANAGEMENT The study of crisis and crisis management is a very vibrant field within public relations. There is a strong imperative for understanding crises and crisis management. All organizations should realize they are vulnerable to crises so they must prepare for the eventuality. Once management realizes crises are possible‚ it must grapple with what a crisis is and what constitutes crisis management. A crisis can be defined as "an unpredictable‚ major threat that can have
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The Ford/Firestone Case This case involves Ford and the Japanese tire manufacturer‚ Bridgestone/Firestone. The Ford Explorers which were prone to rolling over‚ came equipped with Firestone defected tires. The tire seemed to have a defect that caused the tread to separate from the whole of the tire and cause the vehicle to flip. Although Firestone knew about such defects‚ they continued to produce despite knowing the deadly consequences that lay behind their actions. The Explorer also had a
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Crises Management in Public Schools Review of Crisis in Public Schools throughout the United States Throughout the United States students in public schools have experienced many crises. Students have witnessed or experienced many different types of crisis which can include: violence‚ death‚ accidents‚ family issues‚ natural disasters and terrorism. Statistics from the National Center for Educational Statistics (2008) show that in the 2003-04 school year there were 19 homicides and 3 suicides
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certain risks (Baron‚ 2013). Clearly Mattel does not have a sufficiently tight quality control procedure to compensate for the risks of outsourcing to Chinese subcontractors. Design flaws are also a major issue. Although the company responded to the crisis quickly Mattel still faces a number of problems‚ including significant costs associated with the recalls and new monitoring systems‚ potential lawsuits and a hit to its reputation. Stakeholders have something at risk‚ and therefore something to
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Applying PR in Crisis Management - 2010 Manila hostage crisis Crisis‚ which public relations counselor James Lukaszewski once described as “unplanned visibility” can strike anyone at any time. As no sector of society is immune from this “unplanned visibility”‚ it is a need for attempting to “manage” crises. By thinking logically and responding thoughtfully and quickly in a crisis‚ like how Hong Thai Travel Service Ltd reacted to the Manila hostage crisis‚ can possibly solidify a positive reputation
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|MKT 351 TERM PAPER | |Crisis Management | | | |Maricely Estevez | |[June 13‚ 2011]
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Crisis Management Jucynthia Jessie Crisis management is the application of strategies designed to help an organization deal with a sudden and significant negative event. Crisis Management. 2014 WhatIs.com. Retrieved March 18‚ 2014‚ from http://whatis.techtarget.com/definition /crisis-management Companies are faced with problematic decisions from day-to-day. With the expansion of new technology‚ it can become overwhelming to concept the impact. Many organizations are often in a position
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SPD4287 Public Relations and Crisis Management Semester One‚ 2012/13 Group Project [pic] [pic] TABLE OF CONTENTS Item Content Page Executive Summary 1 Part A – Crisis Analysis 1. Crisis 2 – 3 2. Analysis 4 – 5 3. Response 6 – 8 4. Comment 9 5. Recommendation 10 Part B – Public Relations Plan 1. 5-step PR Management Process 11 – 14 2. Image Restoration 15 3. Reputation Rebuild 16 – 17 Executive Summary
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Greece‚ 14-16 September 2006 A Six-step process for effective Crisis Management in the Port Industry EVANGELOS KOUNOUPAS‚ University of Piraeus‚ Department of Maritime Studies‚ 40‚ Karaoli & Dimitriou Str.‚ 185 32‚ Piraeus – Greece‚ Tel: +30 210 414 2535‚ Fax: +30 210 414 2569‚ Email: kounoupa@unipi.gr‚ kounoupa@ath.forthnet.gr ABSTRACT Crises often appear to be inevitable for a number of reasons. Traditional crisis management theory distinguishes between environmental factors and internal
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CRISIS MANAGEMENT The secret of crisis management is not good vs. bad‚ it’s preventing the bad from getting worse. -Andy Gilman. The key characteristics of a crisis are that you cannot control it – that’s why it is called Crisis “management.” You have to understand‚ in real time‚ when to yield and when to tilt. And even if you navigate to perfection the threat could be existential. Crisis management is the process by which an organization deals with a major event that threatens to harm the organization
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