Lecture Topic 1 : The Service Sector Reading : Chapter 1‚ Services Marketing : People‚ Technology‚ Strategy by Kotler & Wirtz‚ 7th Edition. The Service Sector- some facts : • In the West‚ business conditions generally remain difficult for service sector firms with falling prices hitting profitability. - The service sector typically accounts for between 66% and 75% of GDP in most of the more highly developed economies. (Central Intelligence Agency‚ 2011)
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“Private and public sector management differ only in context‚ but this difference is significant.” George Boyne in his article “Human resource management in the Public and private sectors: An empirical comparison” explains with empirical evidence how even though private and public sector management differs in service ethos but this difference is significant which impacts the tradition‚ culture and practises of both the sectors. Over the past two decades many different interpretations and perceptions
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Competitiveness Index GDP Gross Domestic Product GDR Global Depository Receipt GoP Government of Pakistan HBL Habib Bank Limited IFI International Finance Institution IMF International Monetary Fund IPO Initial Public Offering IPP Independent Power Producers MCA Monopoly Control Authority MTDF Medium Term Development Framework KESC Karachi Electric Supply Corporation KPT Karachi Port Trust KSE Karachi Stock Exchange NCBs
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IDENTIFY THE KEY FEATURES OF CORRUPTION. ESTABLISH WHY PUBLIC SECTOR CORRUPTION IS REGARDED AS A PROBLEM ESPECIALLY FOR DEVELOPING COUNTRIES. 1.0 INTRODUCTION Corruption is regarded as a complex problem to solve or refer solutions to. Corruption may be taken to include those modes of employing money to attain private ends by political means which are criminal or at least illegal‚ because they induce persons charged with a public duty to transgress that duty and misuse the functions assigned to
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Security sector reform is a comprehensive whole government approach and set of various activities designated to provide an effective and legitimate public service‚ the rule of law‚ security‚ civil authority and overall security condition to the public. It may include reforms and reestablishments (not limited) in areas such as military‚ justice‚ Police as well as other essential areas of the state. Security sector reform promotes stability and should result in the effective and legitimate rule of
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look at the meaning of public service reforms and the developments Zambia has scored from its reforms. A public service reform movement is a kind of social movement that aims to make gradual change‚ or change in certain aspects of society‚ rather than rapid or fundamental changes. A public service is a service which is provided by government to people living within its jurisdiction‚ either directly (through the public sector) or by financing private provision of services. The term is associated
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EXECUTIVE SUMMARY A retrospect of the events clearly indicates that the Indian banking sector has come far away from the days of nationalization. The Narasimham Committee laid the foundation for the reformation of the Indian banking sector. Constituted in 1991‚ the Committee submitted two reports‚ in 1992 and 1998‚ which laid significant thrust on enhancing the efficiency and viability of the banking sector. As the international standards became prevalent‚ banks had to unlearn their traditional
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7 CULTURAL DIFFERENCES BETWEEN THE PRIVATE AND PUBLIC SECTORS We often wish that there were more businessmen in government. That would be good for business and good for government. Yet the experience of those who are drafted into ministerial office from the business community is usually frustrating. The latest example is Digby Jones‚ former Director General of the Confederation of British Industry‚ which represents big business in the UK. In June 2007 he was appointed Minister of Trade by the
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COMES TO THE PUBLIC SECTOR Richard B. Freenan Working Paper No. 1452 NATIONAL BUREAU OF ECONOMIC RESEARCH 1050 Massachusetts Avenue Cambridge‚ MA 02138 September 1984 The research reported here is part of the NBER ’s research program in Labor Studies and project in Government Budget. Any opinions expressed are those of the author and not those of the National Bureau of Economic Research. NBER Working Paper #1452 September 1984 Unionism Comes to the Public Sector ABSTRACT This
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transparency in the operation of these public institutions‚ upgrading of the skills base with modernisation of its functional principles‚ procedures and systems; and. the development of a realistic remuneration policy based on performance (Carlos‚ 2009‚ p731). To discuss the development of performance management‚ I could use many examples within the public sector however I am going to concentrate on three key examples: Local Government‚ Health services and Fire and Rescue Service. I will focus on the performance
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