"Continuous quality improvement and patient satisfaction" Essays and Research Papers

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    reducing overall costs. "Through the years‚ Lean and Kaizen has helped corporate Japan to enhance its business process improvement strategy and operational productivity‚" writes Alex Rosales‚ an organizing committee member for the nonprofit‚ writes for Agile Vietnam’s blog. "Today‚ thousands of companies around the world have used Kaizen for greater productivity‚ speed‚ quality and profits with minimum effort and time and cost‚ achieving extraordinary results. There is a lot we can learn from Japan

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    The quality of health care remains an ongoing concern for consumers‚ payers‚ and policy makers. There are a number of national initiatives to measure quality and drive improvements in care. One initiative that has received significant attention is an effort by a group of purchasers known as the Leapfrog Group. (Sultz and Young) Founded in 2000‚ the Leapfrog coalition includes more than 65 employers and agencies that together purchase care for more than 34 million people. The Leapfrog Group has focused

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    Quality Improvement: Measuring Consumer Satisfaction Bonnie Forward HCA375 Continuous Quality Monitoring & Accreditation Instructor: Paula Arceneaux October 17‚ 2011 The determining factor for providing a dynamic‚ ongoing relationship between your patients/clients and your healthcare facility‚ making certain your patients/clients come back to you for additional services‚ and encouraging affirmative word-of-mouth referrals from previous patients is consumer satisfaction. A noteworthy

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    received: 03.03.2008 Paper accepted: 00.00.200x Basic Quality Tools in Continuous Improvement Process Mirko Soković1‚* - Jelena Jovanović2 - Zdravko Krivokapić2 - Aleksandar Vujović2 1 University of Ljubljana‚ Faculty of Mechanical Engineering‚ Slovenia 2 University of Montenegro‚ Faculty of Mechanical Engineering‚ Podgorica‚ Montenegro If organizations wish to achieve continuous quality improvement they need to use appropriate selection of quality tools and techniques. In this paper a review of possibilities

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    Continuous improvement in a management context means a never-ending effort to expose and eliminate root causes of problems. Usually‚ it involves many incremental or small-step improvements rather than one overwhelming innovation. From a Japanese perspective continuous improvement is the basis for their business culture. Continuous improvement is a philosophy‚ permeating the Japanese culture‚ which seeks to improve all factors related to the transformation process (converting inputs into outputs)

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    www.thetimes100.co.uk Continuous improvement as a business strategy Introduction The steel manufacturing company Corus focuses on meeting the needs of its worldwide customers and providing innovative solutions. It manufactures‚ processes and distributes steel and aluminium products worldwide. Corus is a subsidiary of Tata Steel‚ part of the giant Indian conglomerate. Tata Group includes businesses in many industries - for example‚ chemicals‚ automotive‚ telecommunications‚ leisure and consumer

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    Continuous Improvement program & Organizational Culture A-1 Introduction The continuous improvement program or continuous improvement process is an effort to facilitate coordination of district planning and to streamline communication between state and local education agencies. This process provides an avenue for districts to engage in an inclusive and comprehensive planning as opposed to multiple disconnected processes. Continuous improvement is the prime competitive strategy for

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    www.thetimes100.co.uk Product development through continuous improvement Introduction Corus is part of the Tata Steel Group‚ the world’s sixth largest steel producer. Within Europe‚ Corus is the second largest steel producer with average annual revenues of around £12 billion. The company produces more than 20 million tonnes of steel each year‚ mainly in the UK and the Netherlands. It has a global network of sales offices and service centres‚ employing around 42‚000 people worldwide. Corus is

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    products. The process of steel plate production has several stages: • Receipt of pre-cut steel slabs from the steel plant • Reheating of slabs • Rolling to achieve required dimension and mechanical properties • Initial inspection for surface or quality defects • Cutting to order size • Marking with unique identities • Cold levelling to agreed flatness standard • Final inspection • Loading and despatch to customer. Producing large volumes helps to drive down the costs of running huge

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    Part of my company’s vision and mission statement is to deliver an exceptional customer experience and be committed to a culture of continuous improvement. Continuous improvement is aligned and supports the corporate strategy to make consistent earnings grow. Continuous improvement involves all employees applying standard methods and tools to solve problems. My department has been involved in three kaizen events. I‚ personally‚ have been involved in two out of the three events‚ and I have been asked

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