Caso Regional Airlines Planteamiento del Problema Regional Airlines está estableciendo un nuevo sistema telefónico para manejar las reservaciones de vuelos. Durante el periodo de 10:00 A.m. a 11:00 A.m. las llamadas del agente de reservaciones ocurren de forma aleatoria en un promedio de una llamada por cada 3.75 minutos‚ pasando el agente un promedio de 3 minutos por cliente. La administración de Regional Airlines desea ofrecer un sistema de reservaciones eficiente‚ como parte de su
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Addendum to Portfolio Writing 6 Peter Browning and Continental White Cap Peter Browning finds himself in a precarious situation. It is a situation that is more common in today’s environment due to increased globalization and rapid technological innovation. He is tasked to take necessary preventative action to retain White Cap’s profitability in the capping business in an environment of rapid change and increased competition. Browning has recently been successful in turning a non-profitable
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A CASE STUDY OF DELTA AIRLINES Creative Media Services Research Team: Todd Beals‚ Matt Tucker‚ Mary Vick 12/02/03 Mission – to be an air carrier with superior customer service that provides air transportation for passengers and cargo‚ utilizing low-cost carriers and regional jets throughout the United States and around the world. SWOT ANALYSIS Strengths: 1. 3rd largest mega carrier; established name; excellent reputation; worldwide brand recognition. Delta has been among the DOT’s top
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There exist a Supervisory Board with nine members and the chairman is Magdolna Költő. She spoke about the need for change: "Implementation of the business plan forming the basis for the future profitability of the airline is only feasible through the transformation of the old corporate structure‚ and the establishment of far more efficient‚ flexible regulations adjusted to the current market environment_._” The senior management of Malév: Chief Executive Officer - Péter Leonov Chief
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Philippine Airlines‚ Asia’s first and oldest airline‚ started its operations in 1941. Since then‚ the Philippines was opened up to foreign countries and foreign trade. The Philippine Airlines opened up the country to tourism. It thrived from 1970s to early 1980s but during the mid-1980s‚ the tourism growth slowed down dramatically compared to other neighbouring Southeast Asian countries. Despite the Philippines’ huge head start‚ it was left behind. How did this happen? The Philippine government
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their own country. Since the September 11 terrorist attacks airlines have been struggling to stay in business. The fear that passengers have is slowing diminishing but it is still affecting the airlines. Airlines have been forced to enforce many regulations and fees adding to their financial struggle. With any international strategy comes a risk. Lufthansa seems to have managed to survive many risks all while being one of three airlines where their debt is to the point of bankruptcy if they have
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resistance to organizational changes Abstract Organization change is prevalent‚ we cannot avoid failure in working‚ it is just the question about sooner or later. When we met frustration‚we have to take steps to alter the environment.Thus‚ change in organization is a necessary result of standstill. However‚ where there is change‚ there is resistance to change. Lectures show that resistance of employees is always the largest barrier for the organization who want to take a change to develop
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The Global Airline Industry Student: Stefano Zanini Student code: 21233218 Module code: AT502 Module Co-ordinator: George Georgiou Essay written in: The airline industry consists of transportation services via flights for passengers or freight. Airlines may lease or own an aircraft to provide these services‚ in the meantime they may combine the services with that of another airline for mutual benefits. Airlines in the industry
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Thesis AN INSTRUMENT TO ASSESS ORGANIZATIONAL CHANGE CAPABILITIES FOR e-BUSINESS TRANSFORMATION By Michael Sullivan A Thesis Submitted to the Faculty Of the WORCESTER POLYTECHNIC INSTITUTE In partial fulfillment of the requirements for the Degree of Master of Science In Manufacturing Management December 2000 APPROVED: Dr. Chickery J. Kasouf‚ Thesis Advisor Francis Noonan‚ Faculty Advisor Edward M. Gonsalves Abstract This thesis investigates organizational change strategies for e-business transformation
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Norwegian airlines started its operations in 1993 on a regional basis‚ however‚ only appeared on the market as a low-cost carrier on a small scale in 2002. The company is currently operating a mixt fleet of Boeing 787 and Boeing 737-800’s aircrafts. Now‚ Norwegian Airlines are holding eighteen destinations across Europe and USA. Norwegian Airlines succeeded to launch low-cost long haul flights from Gatwick to USA‚ and are currently awaiting AOC approval to launch flights from Ireland to US. This
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