Q5 Consumer decision process represents a road map of consumers’ minds that marketers and managers can use to help guide product mix‚ communication‚ and sales strategies. The model captures the activities that occur when decisions are made in a schematic format and shows how different internal and external forces interact to affect how consumers think‚ evaluate‚ and act. The main purpose of this model is to analyze how individuals sort through facts and influences to make logical and consistent
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Consumer as Decision Makers Consumer decision-making Stage 1: Need recognition Stage 2: Pre-purchase search Stage 3: Evaluation of alternatives Stage 4: Purchase Stage 5: Post-purchase behavior Stage 1: Need recognition Needs Motivation Goal If goals not achieved‚ renewed motivations Motivation – the driving force to take action produced by a state of tension due to unfulfilled needs. How to identify consumer needs? Consumer research Activity analysis (process-oriented) Problem analysis
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Consumer Market and Consumer Behaviour Perception – Selective Distortion Perception Meaning – Perception is a process by which a person select‚ organize and interpret the information. People can interpret different kinds of perception and this can be form in 3 types of perception ; Selective Attention‚ Selective Distortion and Selective Retention. Selective Distortion The tendency for people to interpret most of the information to which they are already believe – means that marketers have
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Business Plan Components Executive Summary 2 page summary of the whole business plan. Written after all components are completed. 1.0 Company Profile 1.1 Business Description 1.2 Business Address 1.3 Owners/Principals 1.4 Contact Info 1.5 Business Advisors 1.6 Vision & Mission Statements 1.7 Company Values Statement 1.8 Business Opportunity 1.9 Business History (if
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(i) Data Management Component. The data management component performs the function of storing and maintaining the information that you want your Decision Support System to use. The data management component‚ therefore‚ consists of both the Decision Support System information and the Decision Support System database management system. The information you use in your Decision Support System comes from one or more of three sources: Organizational information: One may want to use virtually any information
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advertising slogan once said ‘Chi “Vespa” mangia le mele’ (or ‘He who “Vespas” eats apples’) but simply for its convenience‚ style‚ and simplicity of life that it provides. I‚ as a consumer‚ have gone through multiple reasons why I should buy a Vespa. And here one will find a breakdown of my 5 step buying decision process: 1)PROBLEM RECOGNITION: I recently discovered how problematic having a car was in Manhattan. It ate up fuel‚ was adding more carbon dioxide to the already polluted city‚
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“A Study Of Consumer Durable Market For Samungs Electronics Ltd” Project Place : A.C Solutions’ ‚ Thadband ‚ sec-bad . Index:- 1.INTRODUCTION. 2. LITARATURE REVIEW 3. OBJECTIVES 4. NEED FOR THE STUDY 5. SCOPE 6. LIMITATION OF STUDY Consumer Durable Market Introduction Before the liberalization of the Indian economy‚ only a few companies like Kelvinator‚Godrej‚ Alwyn‚ and Voltas were the major players in the consumer durables market‚accounting
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(Kotler) Chapter 5 Consumer Markets and Consumer Buyer Behavior 1) ________ is never simple‚ yet understanding it is the essential task of marketing management. A) Brand personality B) Consumption pioneering C) Early adoption D) Buying behavior E) Understanding the difference between primary and secondary data 2) The consumer market is made up of which of the following? A) individuals who acquire goods or services for personal consumption B) households that purchase goods or services
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Product overview Target Market * Market Segmentation * Consumer Profile Market analysis * Market Overview * Analysis of macro environment * Competition analysis * SWOT analysis Product Capability Positioning Statement Objective to be achieved * Financial objective * Marketing objective Market Plan Implementation Market plan Control Part 1: Market and Consumer Analysis Trend in the market: The current trend in the Canadian market for goods and services
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Industrial Market Vs Consumer Market Market Structure Understanding Industrial markets Industrial Market Geographically conc. Fewer buyers (relatively) Big buyers ( small number of large buyers) Consumer Markets Geographically dispersed Mass markets Free Market (large number of buyers) 1 Industrial Market Vs Consumer Market Market Structure - Example Understanding Industrial markets Industrial Market ( Rutile for Paints) Major ten cities. Fewer buyers (example 500) Oligopolistic buyers with
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