fined for insects in Sprite | New Delhi‚ April 28 (PTI): A city consumer court today ordered Coca-Cola to pay over Rs 1 lakh after a man found dead insects in an unopened bottle of Sprite‚ advertised as the company’s top product in the soft drinks market.“It seems that giant companies have only focused their eyes on their one-point programme ’ make money. For that end they will even play with the public’s health‚” the district consumer redressal forum (north)‚ comprising its president K.K. Chopra and
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purchase began in the early 1950s and pursued to study consumers’ purchase decision that are made after consumers enter a retailing environment (Rook 1987). The DuPont Consumer Buying Habits Studies (1948-1965) and studies sponsored by the Point-of-Purchase Advertising Institute (e.g. Patterson 1963) boosted the research of impulsive purchase during this period. Subsequently‚ numerous studies investigated unplanned buying from the angle of consumer behavior‚ psychological approach‚ economic models and
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Define Consumer Response Consumer response is the positive or negative feedback a company receives about its products‚ services or business ethics. A consumer response can be solicited by the company or initiated by a consumer. The response can include a letter or answers to questions about a product or issue within the company. 1. Function * Customer response can help a company improve its overall quality of a product or service. For example‚ if an automaker desires to know the overall
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number of consumer related issues. Consumer protection has earned an important place in the political‚ economic and social agendas of many nations. In India‚ the Government has taken many steps including legislative‚ to protect consumers. Consumers get exploited in the market. They respond to advertisements and buy goods. Generally advertisements do not give all the information that a consumer needs to know or wants to know about a product. Consumer awareness is making the consumer aware of His/Her
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Chapter 4 : Consumer Markets and Consumer Buyer Behavior Question 1 How might a marketer influence a consumer’s information search through each of the four information sources discussed in the chapter? A marketer might influence a consumer information search through several information sources include personal sources (family‚ friends‚ neighbors‚ acquaintances)‚ commercial sources (advertising‚ salespeople‚ dealer Web sites‚ packaging‚ displays)‚ public sources (mass media‚ consumer rating
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INTRODUCTION TO CONSUMER BEHAVIOUR Consumer behavior is affected by a host of variables ranging from personal‚ professional needs‚ attitudes and values‚ personality characteristics‚ social economic and cultural background‚ age‚ gender‚ professional status to social influences of various kinds exerted a family‚ friends‚ colleagues‚ and society as a whole. The combination of these factors help the consumer in decision making further Psychological factors that as individual consumer needs‚ motivations
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Consumer Awareness *Firstly The Meanings:- .Consumer:- Someone who purchases a good for personal use. .Awareness:-having knowledge of ; state of elementary or undifferentiated consciousness Introduction THE PROCESS of development along with the expanding globalisation and liberalisation process has increased the number of consumer related issues. Consumer protection has earned an important place in the political‚ economic and social agendas of many nations. In India‚ the Government
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The consumer is perhaps the most exploited segment of the Indian Society. Before independence the British Rulers exploited the Indian consumer for the sake of their own interests. They cheated him so that the valuable wealth may continue to flow into their country. But the scenario did not change even after India got freedom. The consumer continued to be exploited in this way or that by the traders and the manufacturers. Sometimes he was cheated in quality‚ sometimes in quantity. There were adulterated
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Required: Show that the equilibrium condition and consumer equilibrium under both cardinal and ordinal utility theory are identical. They both assume that the consumer is rational. Consumer equilibrium‚ under cardinal utility theory‚ is achieved when the sufficient condition is met. That is‚ the total expenditure is equal to the consumer’s income. If a consumer is assumed to consumes two commodities only X and Y‚ then: Utility is a function of Y and X; U = f(X‚Y)…………………………..i Let the price
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Overview of the Consumer Durables Market 1. India’s Consumer Market Demand for consumer durables in India has been growing on the back of rising incomes; this trend is set to continue even as other factors like rising rural incomes‚ increasing urbanization‚ a growing middle class‚ and changing lifestyles changes aid demand growth in the sector. The consumer durables market recorded revenue of US$ 7.3 billion in FY11 up by 15.9 per cent from the previous financial year. During FY03-FY11‚
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