JOHN R. WELLS GALEN DANSKIN Best Buy in Crisis Introduction At the end of fiscal 2012‚ Best Buy found itself in an increasingly challenging situation. Although it could still claim to be the world’s largest consumer electronics retailer with $50.7 billion in revenues‚ growth for the year‚ at 0.9% was anemic. Meanwhile‚ Amazon’s sales in Best Buy’s categories were growing at more than 50% p.a. and its total sales‚ at $48 billion‚ were approaching those of Best Buy. Operating profits were also disappointing
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MGT675 – Best Buy Case Study – Best Buy is one of the largest consumer electronics retailers in the United States. Having outpaced some of their largest competitors in the specialty big box format stores‚ Best Buy now takes on the challenge of sustaining its success against competitors in the online realm‚ such as Amazon‚ and discount retail giants such as Walmart and Costco. Best Buy is faced with the challenge of maintaining a sustainable competitive edge by exploiting their own competencies
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Best Buy 1. How was competition changing in the consumer electronics retailing industry in 2004? Why was it necessary for Brad Anderson to consider a radical concept change for Best Buy? With the fast development of Technology‚ the market for electronics retailing was increasing fast during 1998-2004. And electronics-only retailers like Best Buy and Cirtuit City‚ experienced a stiffer and broader competition during that period. It was necessary for Brad Anderson to consider a radical concept
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BEST BUY Making Life Fun & Easy! Tiago Alves Andrew Bornstein Mae Brana Grace Tan Meredith Walters Table of Contents Business Summary 4 Vision Statement & Corporate Values 4 Rankings 4 Market Share 5 Stock Chart – 5 Year Performance 5 Financial Highlights 6 History 7 Key Executives 8 Strategy 9 Customer Centricity 9 Value-added Services Business 11 Supply Chain and IT Systems 11 New Store Openings 11 Mergers & Acquisitions 12 Employees 13 Key Competitors
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operated nine stores. Best Buy opened its first superstore in 1983 in Minnesota‚ signifying the commitment that Dick Schulze‚ the owner‚ had to discounted‚ value products. Sales grew steadily from 240 million in 1987 to 50.7 billion. However‚ Net income in 2012 was a loss of 1.2 billion. An assessment of the current market presence‚ financial trends and the overall demographic trends in the region is done to analyze the situation and to provide feasible alternatives. Best Buy should use the formula
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Situation Analysis 4 a. Company 4 i. History 4 ii. Best Buy Today 7 iii. Best Buy’s New Leadership 8 iv. Organizational Structure 10 b. Best Buy’s Industry 18 c. Best Buy’s SWOT Analysis 19 i. Porter’s Five Forces 20 d. Capabilities and Processes 22 3. Customers 23 4. Products and Services 27 5. Industry Context 30 6. Best Buy Competitors 32 a. S.W.O.T. Analysis of Competitors 32 i. RadioShack
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Overview: Best Buy Co. is a specialty retailer of consumer electronics‚ entertainment software‚ home office products‚ appliances and related services. The company operates both in the domestic and the international segment. Its domestic segment consists of all Best Buy stores and online operations within the United States‚ including the brand names: Best Buy‚ Geek Squad‚ Magnolia Audio Video‚ Pacific Sales Kitchen and Bath Centers and Speakeasy. Its international business covers Canada and most
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Following are the key features of various elements of Best Buy’s Big-box retail model: Pricing(1): Recently in 2013‚ Best Buy claims to have “Everyday Low Pricing” and “Price matching” strategy to get consumers to shop during non-promotional events. Merchandising/Assortment: Focused on Consumer electronics‚ home office equipment‚ entertainment software‚ and appliances. No longer follows one-size-fits-all approach. Giving up the idea that Best Buy stores had to have similar product mixes and layouts
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Best Buy: BBY The Best Buy Company was founded by Richard M. Schulze and his partner. His Partner was Gary Smolaik. Richard M. Schulze was a former Air National Guard. Richard was at the age of 25 when he founded Best Buy. They found this company in the year 1966. In the beginning the store was named “Sound Of Music” and only sold home and car stereo equipment. In their first year they reached sells in excess of $160.00. In 1970 Richard became the sole owner of Best Buy by buying the other half from
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Best Buy History Best Buy Inc was founded in 1966 as an audio specialty store called Sound of Music established by Schulze and a partner. They opened their first store in St. Paul‚ Minnesota as an attempt to capture the car stereo retail market. It opened two additional stores and had an initial yearly income of $173‚000. Four years later Schulze bought out his partner and proceeded to expand his retail chain. The company would continue to grow over the next few years‚ hitting the one
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