INTRODUCTION WHAT IS CONFLICT MANAGEMENT? Conflict occurs when two or more people do not agree on an issue or course of action. Conflict is unavoidable in the workplace and is often valuable in contributing to the formation of high- performing groups. Not all conflict is bad. When conflicts are properly managed‚ positive learning experiences may result as it increases the groups ’ willingness or ability to ask questions and challenge the status quo. Conflict management seeks to limit the negative
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Activity 1- Approaches to Dealing with Conflict 1. 5 conflict management styles: i. Ignoring or avoiding the conflict ii. Giving in/ accommodating iii. Aggression/ bullying iv. Compromise/ sitting the difference v. Co-operation/ collaboration 2. Ignoring or avoiding the conflict: Ignoring the pink elephant in the room- pretending the conflict is not there in hopes that it will go away‚ disappear or resolve itself. Positive consequences: Give us
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Conflict - a state of discord caused by the actual or perceived opposition of needs‚ values and interests. It can be internal (within oneself) or external (between two or more individuals) such as‚ social disagreement‚ conflicts of interests‚ and fights between individuals‚ groups‚ or organizations. Competitive situations will‚ by their nature‚ cause conflict. Cooperative situations can also be the source of conflict. Two or more individuals or parties may have consistent goals‚ but the manner
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How To Resolve Conflicts At Work It is a complete no brainer but when two vibrant minds‚ booming with ideas collide‚ there are bright chances of an explosion. Fights at work are bound to happen and that does not make you the bad guy. What makes you Mr. Adjustment is the way you deal with that minor misunderstanding with your colleague. It is extremely important to handle conflicts at the work place in an extremely civilised manner as it can affect your reputation at the firm and you might have
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Conflict Reflection Paper The result of the assessment on my assertiveness style is actually that I am more assertive than passive and aggressive. I am however equally passive and aggressive. I agree with this 100 percent because the only time I’ve seen myself act aggressively is when it deals with my brother and the only time I’ve seen myself act passively which is very rare but it towards my fiancé. I also took this assessment at work and I try to always be assertive while working because I don’t
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CX1. Nature of conflict Examples: 1. ‘Conflict is inevitable.’ Humble honest 2. ‘Conflict occurs between the powerful and the powerless.’ 3. ‘Without conflict‚ there is no progress or change.’ 4. ‘Conflicts from history can teach us many things about ourselves and the times in which we live.’ 5. ‘Social order can deteriorate into conflict and anarchy with disturbing ease.’ 6. ‘Conflict is a destructive force in our lives.’ 7. ‘Conflict is an unavoidable part of being human.’ 8. ‘We need
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Conflict Resolution The nature of a work team makes them vulnerable to conflicts and disagreements. Because people carry the weight of personal values‚ experiences and beliefs into the work team‚ there is always the possibility that conflict will arise. That is why recognizing the signs and source of conflict will help understand the role of conflict in the work team. Here is list of signs of conflicts that the work team should be aware of: 1. Anger‚ irritability‚ sarcasm 2. Without holding
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Industrial Marketing Lecture Series Professor Paul Herbig Lecture #8: Channel Conflict Distribution channel members—the manufacturer‚ the wholesaler (or industrial distributor)‚ the retailer‚ and the customer are interdependent and their relationships are a key to the successful operation of the channel. Conflict is virtually inevitable throughout the marketing channel. Most researchers agree that this condition is due primarily to the functional interdependence between channel members . Between
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Conflicts in Psychology Conflict can be defined as a negative emotional state caused by having to choose between two or more incompatible goals or impulses. Conflict can be a major factor for the cause of stress. It depends on the complexity of the conflict itself to determine how much stress it has produced‚ but there is a lot more to it. There are three different types of conflicts that are all very different. These forms of conflict have very different results from one another. Some are sure
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Conflicts occur when people (or other parties) perceive that‚ as a consequence of a disagreement‚ there is a threat to their needs‚ interests or concerns. Although conflict is a normal part of organization life‚ providing numerous opportunities for growth through improved understanding and insight‚ there is a tendency to view conflict as a negative experience caused by abnormally difficult circumstances. Disputants tend to perceive limited options and finite resources available in seeking solutions
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