JANUARY 2004 STUDY Policy Department Economic and Scientific Policy Study on online hotel reservation systems IP/A/IMCO/FWC/2006-058/LOT 4/C1/SC8 PE 416.205 IP/A/IMCO/ST/2008-19 This study was requested by the European Parliament ’s committee on Internal Market and Consumer Protection (IMCO). Only published in English. Authors: Dr. Frank Alleweldt (Project director) Prof. Klaus Tonner (First lead author) Mr Marc McDonald (Second lead author) Dr Senda Kara Dr. Sara Buccino Dr. Uta Stenzel
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Situation Analysis Since day one‚ Southwest Airlines has been able to maintain a winning strategy. Starting with just three aircrafts in the state of Texas‚ Southwest implemented a low cost‚ low fare‚ no frills strategy that proved successful. As they have grown‚ more plans have been put into practice‚ such as a widely popular frequent flyer program and their now legendary customer service. These strategies have proved successful‚ as Southwest is the only airline to have maintained a profit in the
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BUS 558 Business Travel Improvement May 22‚ 2010 Business Scope Currently‚ our organization does not utilize the internet to make purchases for business travel pertaining to lodging‚ airfare‚ and transportation (car rentals). Our organization currently uses travel agents to facilitate this‚ which is very costly. By implementing a project to replace the travel agency with utilization of internet resources‚ we can improve our existing process of business travel requests‚ implement
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Executive Summary Expedia and Priceline are the leading competitors of the online travel service. With travel being one of the Internets hottest commodities‚ these two companies have been in competition for the top spot. Both businesses offer great deals on hotels‚ car rentals‚ and most importantly travel accommodations. The financial post online interviewed Expedia’s managing director Sean Shannon about how he keeps the online travel superstore unique. He noted that they “invest a lot in technology
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Competitor Analysis Know Your Options: TripAdvisor TripAdvisor is one of the largest travel sites with more than 40 million travelers reading and writing reviews each month. If you own or manage a hotel/accommodation‚ vacation rental‚ restaurant or attraction‚ you should claim or create a listing on TripAdvisor. Creating your business account will enable you to update your business details‚ showcase photos‚ promote specials and respond to guest reviews. TripAdvisor also offers a wide range of marketing
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Rail Reservation (Internet Ticketing) 1 WEB BASED RAIL RESERVATION * (INTERNET TICKETING) Sanjay Aggarwal General Manager (Operations)‚ New Delhi sanjay@irctc.co.in ABSTRACT Indian Railway has set up a public sector company‚ Indian Railway Catering and Tourism Corporation Limited (IRCTC)‚ owned by the Ministry of Railways. This company has been formed to function as an extended arm of the Indian Railways to implement‚ upgrade and professionalize the rail reservation system besides
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agents The supply chain for many brick and mortar travel agencies is not much different from the online travel agencies. Both the online travel agencies and the brick and mortar travel agencies have direct connections into a global distribution systems like Galileo and Sabre‚ ( Baldwin‚ 2002). However‚ the delivery of services from the brick and mortar agencies are much more personalized‚ because the agents and customers are able to interact with each other face to face. In a brick and mortar store
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offered through travel agencies‚ while increasing efforts to attract customers directly to their Web sites‚ where they could sell their products commission-free. The travel industry has benefited greatly as a result of internet and information systems technology. It has basically become a standard when planning vacations and trips. It has made the search process far easier than if one were to use the telephone. E-commerce in the travel industry has become a key asset in creating more convenience
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I. Introduction 1.1 Project Description The project is all about the reservation of the church for various occasions such as Wedding and Child Dedication. It aims to provide a computerized way of organizing and managing scheduled events while providing security and accuracy of information. With present technology available we are to improve the process of reservation in that church. 1.2 Background of the Study In May 5‚ 1985 Binangonan Church of Christ was established. It was located at J
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RESERVATION I ( The main function of the reservation process is to match room requests with room availability. Below is the detailed process of reservation: a) Conduct the reservation inquiry b) Determine room and rate availability c) Create the reservation record d) Confirm the reservation record e) Maintain the reservation record f) Produce reservation reports I- Reservation and Sales: ( Prior to Computerization era‚ the main function of the Reservation Process is only to determine
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