CRUCIGRAMA #1 de Mercadotecnia de Servicios DEFINICIONES: HORIZONTAL: 1 When customers have had service problems in the past‚ when they are in a hurry or when they have an emergency‚ are examples of: _____ service intensifiers. 4 Personal factors that are stable over time and increase a customer’s sensitivity to how the service should be provided‚ are known as _____ service intensifiers. 5 In this type of trade‚ companies are mostly small and employing fewer than 50 workers‚ which 2/3
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forecast amounts needed to continue running the business. It may also limit the ability for this type of business to expand. Control- The business owner has all control under a sole proprietor; he/she can pick their own operating hours‚ charges for services‚ choose to contract work out‚ hire employees‚ and spend all monies freely. It is also important to note that the business will usually end if the owner were to become Ill or die. Profit Retention- All
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Addendum: Release of Information: Shadow Chart Policy Shadow charts should only contain copies of the original records. Shadow charts are maintained to assist ancillary departments in treating patients. An original record is created after each treatment for the primary record and a copy can be made for the shadow chart only for convenience in providing care. Original records are not to be kept in shadow charts. Shadow charts should only contain copies of the original records. This is
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ASSESSMENT TASK 1 Q1. (Element 1 - criteria 1.1-1.4) 1.1 List four examples of goods that are exported or imported into Australia by Air. - Chemical and related products - Miscellaneous manufactured articles - Pharmaceutical products - Mail - High value jewellery 1.2 List four examples of goods that are exported or imported into Australia by Sea. - Food and live animals - Mineral fuels‚ lubricants and related materials - Machinery and transport equipment - Electronic equipment 1.3 Give
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Shadow chart: Shadow chart is the form of protected health information which is difficult to manage. HIPAA’s privacy and security standards help in increasing the safety of this information. Shadow charts are formed because of various reasons and used for various reasons. When primary records are not accessible‚ physicians tend to make copies of them for easy access and reference. Physicians use these for billing. The shadow charts are not as complete and accurate as a primary record. There is no
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19: The marketing mix: product and packaging The role of product in the marketing mix The product itself is the most important feature of the marketing mix. After deciding the market segment for the product‚ the other parts of the marketing mix will be decided. Large companies often have a department to develop new products. Whilst deciding the marketing mix‚ the company will also have to take into account the competitor’s products. Types of product There are several types of products involved
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Globalization can be defined as the process of worldwide integration through the exchange of products‚ ideas‚ and other aspects of culture. Globalization increases the development of a global economy through free trade‚ free flow of capital‚ and cheap foreign labor markets. Globalization began with the settlement of new land. Communication and transportation advances have impacted this process. Globalization can have a positive or negative impact on a culture. It can positively impact a culture with
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Prokaryotic vs. Eukaryotic cells have similarities and differences. They can be found in different places. They have different ways of functioning and can be made up of different things. But just how they are very different they have some similarities that can in a way unite them and make them a part of the of a cell family. With their differences and similarities‚ they’re just here for one solemnly purpose‚ to serve whatever type of organism they are present in. A Prokaryotic cell does not have
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People and Services Marketing ’People ’ as part of the marketing mix People are the most important element of any service or experience. Services tend to be produced and consumed at the same moment‚ and aspects of the customer experience are altered to meet the ’individual needs ’ of the person consuming it. Most of us can think of a situation where the personal service offered by individuals has made or tainted a tour‚ vacation or restaurant meal. Remember‚ people buy from people that they like
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significant difference between physical good and service good is intangibility of service good. Different from physical good‚ services are intangible activities which provide want‚ satisfaction and are not necessary related to the sale of a product or another service‚ and does not result in the ownership of anything. According to Berry and Parasuraman‚ a physical good is in essence an object while a service good is in essence a performance. Consumers cannot see‚ touch‚ weigh and test out a service good
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