Chapter 11 – Decision Making What is Decision Making? * Decision making – the process of developing a commitment to some course of action * Can also be described as a process of problem solving * Problem – a perceived gap between an existing state and a desired state Well-Structured Problems * Well-structured problems – a problem for which the existing state is clear‚ the desired state is clear‚ and how to get from one state to the other is fairly obvious * Decision making takes time
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CONVERSATION: SUBTLE INFLUENCES ON MORAL DECISION MAKING BRIAN C. GUNIA Johns Hopkins University LONG WANG City University of Hong Kong LI HUANG INSEAD JIUNWEN WANG J. KEITH MURNIGHAN Northwestern University This research investigated the role of contemplation‚ conversation (conceptualized as social contemplation)‚ and explanation in right-wrong decisions. Several theories suggest that contemplation or morally oriented conversation will promote ethical decisions and that immediate choice or self-interested
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Behavior and Holiday ***** 1. Identify and discuss how holiday decision-making‚ as described in the case‚ is different from the traditional problem-solving model of consumer decision-making. In view traditional decision-making‚ the consumers have been portrayed as ration and risk averse. They often spend much time to research information to solve their problem and have process to decision-making. The research has indicated that decision-making typically entails five steps: Need recognition Information
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What are the major factors in today’s business environment? The major factors in today’s business environment are: (Market-related) strong competition‚ expansion of global markets‚ electronic markets blooming on the Internet‚ innovative marketing methods‚ opportunities for outsourcing with IT support‚ and need for real time on-demand transactions (Consumer demand-related) wanting customization‚ wanting quality‚ diversity of products‚ and speed of delivery‚ and customers becoming powerful and less
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1. What is Decision Making? Decision-making is an essential aspect of modern management. It is a primary function of management. A manager’s major job is sound/rational decision-making. He takes hundreds of decisions consciously and subconsciously. Decision-making is the key part of manager’s activities. Decisions are important as they determine both managerial and organizational actions. A decision may be defined as "a course of action which is consciously chosen from among a set of alternatives
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performance in decision terms has been the subject of active research from several perspectives. From a psychological perspective‚ it is necessary to examine individual decisions in the context of a set of needs‚ preferences an individual has and values they seek. From a cognitive perspective‚ the decision making process must be regarded as a continuous process integrated in the interaction with the environment. From a normative perspective‚ the analysis of individual decisions is concerned with
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Contents INTRODUCTION 4 DECISION MAKING 4 Programmed Decisions 4 Non-Programmed Decisions 5 THE RESPONSIBILITY FOR MAKING DECISIONS 5 ELEMENTS OF THE DECISION SITUATION 6 - The Decision Maker 6 - Goals to be Served 6 - Relevant Alternatives 6 - Ordering of Alternatives 6 - Choice of Alternatives. 6 THE RATIONAL MODEL OF DECISION MAKING 8 Steps in the Decision Making process 8 Identifying an Existing Problem 9 Listing Alternative Solutions 10 Select the Most Beneficial Of These
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Decision making is intrinsic in the society no matter if it is a crucial decision or not. Many models and theories have been recommended to analyze how humans make choices both individually and also in groups such as organizations. This literature review covers a diversity of such models and theories including types of choices and influences of decision making. In order to understand the behavior of how individuals make choices‚ we have to first analyze the fundamental levels of decision making
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Chapter 12 Decision Making I: Need Recognition and Search WHAT DO YOU THINK Polling Question Most of the time I am a rational decision maker. Strongly disagree 1 2 3 4 5 6 7 Strongly agree Have students access www.cengagebrain.com to answer the polling questions for each chapter of CB. Ask them to take the online poll to see how their answers compare with other students taking a consumer behavior course across the country. Then turn to the last page of the chapter to find the
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Decision making across the organization Introduction Capital Intensive: A business process or an industry that requires large amounts of money and other financial resources to produce a good or service. A business is considered capital intensive based on the ratio of the capital required to the amount of labor that is required. (investopedia) Labor Intensive: A process or industry that requires a large amount of labor to produce its goods or services. The degree of labor intensity is typically
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