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    Consulting Report - Shentong Express GMGT 2070 - Introduction to Organizational Behavior Professor Raymond Lee May 27th‚ 2014 Student name: Chunting Zhao Student #: 7713972 Introductory Comments Thanks to consistent growth of economy and multidomestic exchange‚ the logistics industry has been witnessing buoyant growth and will continue this growth momentum in years to come (Rajaram‚ 2011). The demand for logistics services in China has been largely fueled by consistent growth of

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    organizations function in simultaneous harmony and tension with one another. congruencies‚ and contradictions among these different aspects of organizations. 1.To build the broadly applicable model that will foster successful leadership . The framework helps identify a set of guidelines that can enable leaders to diagnose and manage the interrelationships‚ 2.Improve organizational effectiveness. 3.This model will promote the value creation. value is best pursued by focusing on maintaining objectivity

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    Examination Paper of Organizational Behaviour IBM Institute of Business Management Examination Paper MM.100 SubjectCode-B105 Organizational Behaviour Section A: Objective Type & Short Questions (30 marks) This section consists of Multiple Choice and short notes type questions Answer all the questions. Part one carries 1 mark each and part two carries 5 marks each. Part A:- Multiple Choices:- 1. Which of the following is not comes under Maslow‟s needs theory? 1. Social needs 2. Affiliation needs

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    • 1. Organizational Behavior • 2. Organizational Behavior is a field of study that investigates the impact that individuals‚ groups‚ and structure have on behavior within organization for the purpose of applying such knowledge toward improving an organization’s effectiveness. Definition… • 3. OB is a field of study… Means a distinct area of expertise with a common body of knowledge Organizational Behavior is a field of study that investigates the impact that individuals‚ groups‚ and

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    having a conducive working environment. When it comes to an individual’s way of thinking or understanding about something or someone‚ it is agreeable to say that the younger generation are strongly opinionated. The principles or the standards of behaviour that the younger generation deters from individuals. They are either carefree or think that they are always in the right. The younger generation believe that playing fair in the working world would benefit them and the organisation as well. The morale

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    understand how to deal with other people and involve your acceptance of others‚ without prejudice in order to achieve your task. 2. What do managers do in terms of functions‚ roles‚ and skills? Management is a process that is used to accomplish organizational goals; that is‚ a process that is used to achieve what an organization wants to achieve. Managers are the people to whom this management task is assigned. In terms of Functions‚ Managers do Planning‚ Organizing‚ Directing and Controlling.

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    Organizational Behavior Contents 1. Introduction of Organizational Behavior 2. Organizational Culture 3. Individual Difference 4. Perception 5. Learning 6. Motivation 7. Group & Team 8. Communication 9. Power and Organizational Politics 10. Decision Making 11. Conflict 12. Leadership 13. Organizational Change 1 1. Introduction of Organizational Behavior Understanding Key Concept l Organizational behavior is the study of individuals and groups in organizations. l Workforce diversity involves

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    organization (Importance of Organizational Culture/structure) "Management is efficiency in climbing the ladder of success. Leadership determines whether the ladder is leaning against the right wall." - Stephen R. Covey Effective Leadership is an important aspect of Organizational Behavior as it affects the overall culture of the organization leading to employee/ customer satisfaction or dissatisfaction. In my opinion a good leader can make a huge impact by improving the organizational culture and hence

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    surface-level diversity and deep level diversity. Explain how surface-level similarity can lead to unfair discrimination. Substantiate your answer with the help of a scenario. Workforce diversity are the ways in which people in an organization are different from and similar to one another. Surface-level diversity can be defined as easily perceived differences that may trigger certain stereotypes‚ but do not necessarily reflect the ways people think or feel. Surface-level diversity includes traits that

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    the statement‚ ‘understanding organizational behavior is important to organizational success.’ Organizational behavior is both a vast and complex area of study. It concerns itself with the study of organizations and management‚ with a focus on anything relevant to the management‚ design and effectiveness of an organization. (John Martin – Organizational Behavior and Management 3rd Edition‚ Thomson Learning 2005‚ p.4.) I will critically evaluate why organizational behavior is important to the success

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